Photosmart C4780 wireless do not print wireless

The basics - old iMac dual core, new Macbook (both with Snow Lepoard 10.6.1,) relatively new Airport Extreme, new printer 'Wireless' Photosmart C4780.

Installation/set up progresses to a point, then I get the message "network unavailable. The selected WiFi network is not in range of the aircraft. "The 'device' the C4780 sits 3 feet between the router and showing the strength of the signal higher of all networks in the region.  [BTW - the new Macbook would work wireless from time to time until people e-mail tech support HP's suggestion, I have made an adjustment to the configuration of the router.  Now it works again even if the router settings are returned to their default value.  When you attempt to print wireless from a computer, the printer says it is offline.  I talked to Apple support and they advise that if I can get the IP number of the HP printer, I should be able to configure the printers to work.  HP technical support 'Chat', explains the IP number is assigned by the router.  I've given up o HP Webcam live tech support after being on hold for over a half hour, twice.  HP support 'Chat' is almost exclusively oriented Windows and they send me to technical support of HP "e-mail", which sends an email per day reiterating I already took action.  Sorry for the rant, but this forum is my last hope.  Can someone help me? What can I do to get this working?

Have you deleted and added the printer in the print queue? Let's try it:

-Sys Prefs, Print & Fax
-Select the printer in question and click the sign less down the list
-Select the sign and add it again.

If this does not work, do the same thing, only instead of the second stage, right (control), click the box of the print queue and select Reset Printing System.

Tags: HP Printers

Similar Questions

  • Is it possible to connect the HP Photosmart C4780 Wireless printer without USB cable?

    Hello

    My family and I recently moved and while moving, something inevitably get lost or left for account.  I am fighting to get this printer and will so I don't have to bother people at the front desk at school to print my documents for me.  I have lost/misplaced both the HP Photosmart C4780 printer software disk and the USB cable.  I have no idea where these things are and have not found them within two months, we've been in the new House.

    I solved the issue of the loss of the installation disk by downloading it from the HP site.  My problem is now getting beyond the USB connection and get the currently installed software.  Because I run on a MacBook Pro, it always tells me that I need the USB key to continue the installation.  I'm on a Verizon Wireless router, and I even tried to find the printer on my wireless network with no luck.

    Help, please!

    Thank you.

    It's the type of cable you will need (ignore the color of the cable, the ends are the important part).

    Have a new router is not a problem, but remember the SSID and password wireless exactly, otherwise it will not work (if you decide to try Method 1). It's a bit like "trick" your printer into thinking that your new router is your old a long enough to configure the network settings for the new (desired).

  • Photosmart C4780 wireless installation under 10.6

    Well, I have a Photosmart C4780 printer, and I try to get connected to the network. I need to connect it wirelessly because that cable of three feet it came with just do not cut it.

    I have no idea how to connect it. I see nothing on the networks in the software of the printer, and the printer itself menus are cryptic and buggy.

    Any statement of Mac, I can find is for older versions using the real HP software. From what I understand, if I'm on Snow Leopard, I'll use drivers and the software I already have. The sole instructions of Snow Leopard I can find hidden only setting via the USB port.

    Help would be greatly appreciated! Thank you.

    Download the latest version of the software HP here

    Run the program and first have the USB cable connected to the printer, you will come to a point in the configuration where you will be asked if you want to configure the wireless printer.  Confirm the configuration wireless and just the follow through.  You will need to know your wireless network security settings and benefit that your Mac is on the wireless network that you want to use with the printer.  It's pretty simple.

  • Photosmart C4780: connection for Photosmart C4780 wireless

    I spent two hours through the simplistic menu of the printer, only to print copies of the Configuration Page of HP network and Test wireless network without success reports. I think I made all the necessary steps... such as the restoration's default network.

    "Your HP printer cannot find your wireless router. Check that your wireless router is powered. Make sure that your network printer HP (SSID) name exactly matches the network name (SSID) wireless routher yout. If they do not exactly match, run the installation of the wireless network to set up your HP printer.

    Well, I have entered my IP address of the router as the url of the browser and connected to my cable account, but was not able to change the SSID.

    I also looked at the Youtube page help HP and on discussion forums and tried to use the suggestions.

    One who seems to be similar to my situation is this:

    http://h30434.www3.HP.com/T5/LaserJet-Printing/driver-for-HP-Photosmart-C4780-for-OS-X-Mavericks/TD-...

    I, too, can't find "the HP network configuration.

    I also downloaded the Printer Driver HP Patch for my OS.

    At this point, I'm not sure that I can do. The other suggestion on this page was to find a friend with a PC. I phone my mother on-site, running Windows 10. I also downloaded its respective driver. I don't know what I should do next. Any help would be appreciated.

    I have a D-Link router, and I can provide additional information, such as IP, WiFi SSID, pine, etc., if necessary.

    Hello

    You need to press on you first, WPS option on the printer.

    Please, try this and let me know how it goes:

    1. On the printer control panel, press the button next to Scan, and then press the button next to the Wireless Menu.
  • Photosmart C4780 wireless Mac connection failure

    I, like some others I've seen messages on, will have exactly the same problem with my HP Photosmart C4780 of wireless connection to my MacBook.  I just bought this printer a couple of days with a new iMac (which I have not yet unpacked, yet).  I decided to see if I could go ahead and get the printer works with my Macbook.  Here is a breakdown of the specs, measures and tests.

    1 MacBook OS X 10.5.8 (Leopard) running.

    2. software is installed.

    3. to set up a wireless connection, the "Device unavailable" error appears in a dialog box.  This is the same error that others have had.  He continues with... "The network configuration has been correctly transferred to the device.  However, to continue the configuration of the device in the network, your Mac must have access to the device... ».

    4. I can load the page HTTP for my router (a Qwest Actiontec M1000) and see the IP address of the printer.

    5. I can successfully ping the the IP address Mac printers.

    6. I cannot correctly load the HTTP page to the printer via the IP address and the view that it is different pages.  I can even change some of the settings, however, apparently never really complete updates.

    7. After talking with HP support for more than 90 minutes (after waiting on hold for nearly 45 minutes, not a joke), we arrived at the conclusion that the modem/router must be the cause of the problem.  So, I was told to contact Qwest to get help.  Furthermore, technical support had me through many of the same steps I've seen on other items (for example, reset the printing system, uninstalling and reinstalling the software, reset my router, etc.).

    8 next, before calling Qwest, I decided to see if I could get the printer runs on Windows.  Under WinXP SP2 on a platform completely separate (but), I was able to install the software correctly and successfully a wireless connection to the printer.  I rebooted the machine Windows several times and disconnected the power to the printer just to make the connection is when it was re-powered and rebooted.  And Yes, everything works perfectly on the Windows machine.  It tells me there is nothing wrong with the router (with a possible exception, which I will speak in a moment).

    9. given that the installation worked in the windows box, I decided to call HP.  This time I isn't that hold it for about 20 min.  I told them what the results were in the Windows world, and we proceeded to work on this issue with the Mac for about an hour.  We have made some of the same things, as for the first phone call, in addition to a few other checks.  It simply seems that software on Mac just cannot see the printer, which means that the HP software will be unable to see it as well.  It's very weird because I can still ping and also set up its Web page (on the Mac and Windows machines).  Now technology seems to think that this is a problem with Mac OS because it certainly works with a different OS with the same router.  I'm leaning toward the same conclusion as well.

    10. now for the question of the possible router I mentioned earlier.  I saw in another post where someone says hello.  Something the Actiontec only modems no routing of packets used by Hello.  I have absolutely no idea what the Hello devil is.  I tried to do a little research on this and am still confused as to what it is and what it does.  However, if Hello is something specific to the Mac and has nothing to do with the router itself, then it seems to me that the router had no knowledge of Hello (and certainly would not care).  Therefore, the ability of routers delivers packages for different platforms should not be affected by this Hello thing.  However, this does not mean the packets are not getting lost once they arrive at the Mac because of Hello (again, not knowing what it is).  Now if that's the case, then it seems to me that the problem would be with the Mac (in conjunction with this thing Hello), not the router.

    11. other positions reported this same problem wireless with this same printer using OS X 10.6 (Snow Leopard).  If this is true, then when I finally unpack my new iMac, I expect to have the same problem... we'll see when I am near to it.  If he did not have this same problem, so maybe there is hope if I upgrade my MacBook to Snow Leopard.

    If anyone has any other light to this problem, please let me know what might be the underlying issue, and how can I fix this (if someone already has).  Thank you.

    Finally, problem solved!  Here is the solution, if someone else is facing a similar problem.

    Since I found the IP address of the printer on the Web page of my router, I went in "Print and Fax" system preferences.  From there, I clicked on the sign "+" to add a printer.  Nothing appears in the default tab.  So, I went to the IP tab.  From there, I selected the Protocol for the "HP Jetdirect - Socket".  In the address field, I entered the IP address of the printer.  After a few moments, the printer was found and the field "Print using" is automatically filled with the print driver.  I clicked on "Add", and low and here's the printer now appears in my list of printers.

    The second representative of HP I was working with me had to go through this same series of steps with one exception.  Never, we put the Protocol field.  He was left as default "Line Printer Daemon - LPD".  When this was done, nothing ever appeared.  So, I think that the trick was to change the field Protocol, as shown here.

    I hope this helps those who have a similar problem.  Good luck.

  • Photosmart C4780 wireless set in place the question

    Hi all

    I tried to implement the Photosmart C4780 to print on a wireless network. I have a pc running Windows XP SP2. When I go through the process of configuring the network device it seems to pass a number of steps with no problems before you throw the following: "the printer attempted to join the network but does not receive any data. This may be caused by MAC address, filtering... "I checked the router settings, router is a Netgear Wgr614 and MAC address filtering is turned off.  I have a number of other devices connected to the network and all have very well connected without tinkering with the configuration of the router.
    When I run a wireless network test, she spends the first 5 criteria (Wirless on, working wireless, found network name, security, printer settings in line with the wireless router settings) before failing on the 6 criteria (filtering on).
    Any ideas...

    Have completed using the USB connection and which works very well but I would like to run without thread if poss.

    Thank you for your help. Neil

    It's fixed now, everything worked Ok once I changed the WEP authentication type router "Shared key" setting to "open system".

  • I have the hp photosmart c4780 who does not the computer print

    I have a HP Photosmart C4780 that will scan documents, photos and will copy fine, but when I want to print something from my computer it will not print it. It will send things scanned to file appropriate as well fine. I ran diagnostics, reloaded the startup disk, and he says it's very good. My operating system is Windows Vista.

    How is the printer connected?  What happens when you send the print jobs to the printer - they remain in the print queue or just disappear?  Are there any error messages?

    Running the diagnostics to http://www.hp.com/go/tools can help solve the problem.

  • HP Photosmart C4780 Wireless & Windows 7

    Re-installed from the factory settings on HP Pavilion Notebook (9 hours on & off w / technical support)... 2nd time because the drive is not able to load the software for HP Photosmart C4780. Disk is for Windows XP & Vista and when I go to HP Software Drivers it says 54 hours of download time! Don't want to go through this all night too! Any ideas? Printer is 77 days out of warranty

    PS of course...    Not very computer savvy

    Follow the instructions in the resolved Yes PrintDoc problem!  Thank you

  • Photosmart Plus B210a will not print on the Windows XP computer, but works on the Windows 7 computer

    I just got a Photosmart Plus B210a printer. I was able to install it using the wireless for my Dell Dimension 3000 3 GHz computer with Windows XP 32-bit SP3. He will answer analysis, but it will NOT print, it doesn't matter what I do. I have a Netgear wireless router. I tried the Dell connected directly to the router using a USB of Netgear WG111v3 USB adapter and cable. No impression whatever the configuration.

    On the other hand, I was able to make the printer work with an Athlon II X 4 630 with Windows 7 Professional 64 bit AMD machine. Everything works independently to know if the machine is connected directly to the router Netgear or using the above USB adapter.

    How can I make work B210a with my Dell with Windows XP? Is this a problem XP because Windows 7 has worked perfectly, but Windows XP would only scan.

    Subsequently, I deleted all initially loaded B201a software. At the printer detects the network, then reloaded the software from the CD. The printer then worked fine. What a relief. Perhaps the problem I had previously was linked to my trying to use the USB port when the printer originally did not work.

  • HP Photosmart 5515 connected but not printing

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    Hi @LaurenceWilson

    Please go on the HP Forums. I would love to assist you with the printing error that you see when you try to print.

    When you say that you have used the troubleshooter and it says no errors, are you referring to the printing and scanning (PSDR) doctor? Otherwise please download charge and run the PSDR > www.hp.com/go/tools.

    Your printer may require a hard reset to fix the problem / please let the printer and unplug the power cable, according to a record minute the printer back and try printing again.

    I hope this helps.

  • Photosmart 7520: Black ink not printing

    Black ink is not printing, but the colors and black picture are are OK.  There has been no error messages and troubleshooting routine HP Diagnostics reported nothing wrong. I also ran the last alternative to remove the printheads, soak in water hot, drying, resettlement and using the builtin cartridge cleaning procedure, but still not back to print. Whemn firstg of failure occurred, it had about half the black ink remaining in the cartridge. After trying the procedure clean has nothing helps, I installed a new cartridge purchased about three weeks ago. I did the rest of cleaning, soak and then clean with this new cartridge. The printer is connected wireless to this computer Windows 7-64, and also sireless related to a desktop Vista 32 machine and a Vista 64 laptop machine. All computers have the black printing defect.

    Any ideas?

    Is it possible to know that the purchase of a new printhead will solve the problem?

    The machine is out of warranty.

    I restarted the printer to try the suggestion of the copy, and he entered a period of 4 minutes of 'something'. Then he told me that he had a "problem with the printer or the ink system" then to turn off the machine and if the problem continues contact HP. (this is the first error message that I got through it all). I tried once more, with the same results, but not too long to 'do something '.

  • HP Photosmart Premium C309g do not print black ink

    Hello

    My HP Photosmart Premium C309g (CD055A) will not print black ink even if the cartridge is full. He's going through the motions of printing but the pages come out blank. It prints colors, they are not as dark as before, so I know that black is not working. I have cleaned the print heads, turned off the printer, unplug the printer, restarted the computer, but nothing works. I get colors on the report of the print quality, but the printer status report comes out blank. I bought a new black ink cartridge (564XL) think the previous one was defective (levels showed a 75% ink) but I still have the same problem. Any suggestion would be appreciated. Thank you.

    Hey,.

    I see you have done some troubleshooting on the issue of the print quality that you are experiencing.  I would make sure you did all the troubleshooting steps available for your research problem in the document following the link.

    Print colors are the colors should not when the C309 Photosmart Premium printing.

    If you have completed all these steps, then I check the status of your printer warranty.  If it is out of warranty, you should consider the solution provided by Bob_Headrick in the thread found here.

    Hope this helps,

    Jason

  • HP Photosmart C6180 Magenta Ink not printing

    error message: no

    description of the problem: Magenta Ink not print not EXCEPT on the page that prints after aligning the print cartridge printing is performed. At the bottom of this page, the bars of yellow, Cyan and Magenta print perfectly, just like the mixture of the color shown in the colorful bird printed below the bars.

    Self Test Diagnostic Page is printed with bars No. Light Magenta or Magenta, under print quality model. State of ink and level for both shows like OK magenta and 100%

    Troubleshooting: I ran repeated cycles of head cleaning and aligning the print cartridge print without changing the output. The page that prints after cleaning has NO magenta bars or lines. Seems the page that prints after alignment. Via e-mail support, I was directed to perform a complete reset "semi" and "the NVM reset" - neither of these had no effect. Magenta inks have been replaced, but the problem persists.

    Exchange: the printer had not been used for several months.

    My printer started working. It had been disconnected and sitting for several months. I turned it to try the HP solutions (below) and found that it worked - I had nothing to do!  In any case, I hope this can help some of you with similar problems:

    Hello

    Thank you for contacting HP Total Care.

    I'm Vivian of HP Total care for all-in-One products, and this response is in what regards the problem with HP Photosmart C6180 all-in-One Printer.

    Of your mail, I understand you have a HP Photosmart C6180 all-in-One Printer. Currently, you have a problem in which the printer prints in magenta only on the alignment page and not even on the test page.

    I am aware of the importance of the issue and will give you the appropriate information. I need your cooperation and appreciate your efforts to resolve the issue.

    First of all I want to thank you for the link, I'll take that as a feedback and will forward it to the concerned Department. However it is not a known, issue because in this case, HP will take immediate action and make sure that defective cartridges do not reach the market.

    Please try the following troubleshooting steps. I assure you that those measures would solve the problem.

    I ask you to check if you have the same problem with the copy as function. If the printer copy very well magenta do not perform one of the steps given and please get back to us for further assistance. However if you encounter the same problem with the copy as well please continue with the provided steps.

    First step: clean the copper contacts.

    (1) take a lint cloth or a cotton ball, it wet with water.
    (2) clean the cartridge copper contacts.
    (3) you have the same type of copper on the printer also, contacts if you are able to reach their own contacts in copper on the printer also.
    (4) reinstall the cartridge in its housing.
    (5) when the printer is on, unplug the power cord from the printer.
    (6) press and hold the power button for about 30 seconds.
    (7) re plug the power cord into the printer and the printer.

    If the problem persists, proceed to the next step.

    Step 2: Perform a drain of power on the printer.

    (1) remove the power cord from the product
    (2) press and hold the power button for about a minute (while the power cord is not connected to the printer).
    (3) release the button.
    (4) connect the power cord to the product
    (5) use the button to turn the product on.

    Connect the printer to the computer and check; If the problem persists, proceed to the next step.

    Step 3: Reset the printer to the factory settings.

    (1) use the button to turn the product on.
    (2) remove the power cord from the product
    (3) press and hold the # and 6 buttons.
    (4) while now buttons, plug the power cord to the product
    (5) to continue to press the buttons for about 30 seconds.
    (6) use the button to turn the product on.
    (7) if these steps do not resolve the problem, it will be a hardware problem with the printer in this case I suggest you take the printer to the nearest authorized Service Provider for the service.

    Please follow these steps and get back to us with the results, if you need more help, please reply to this message and we will be happy to help you further.

    We look forward to hear from you.

    For more information on keep your HP and Compaq products up and running, please visit our Web site at:

    http://www.HP.com/go/TotalCare

    ALSO:

    If the printer performs the color copy and you get magenta on the copy, it is obvious that the printer works fine, it's a software problem. I ask you to try the following steps, depending on your convenience and get back to us with the results.

    First step: reset the printing system

    To use the reset printing system feature, follow these steps:

    1. in the Finder, choose utilities from the menu reach.
    2. open the printer setup utility.
    3. in the printer setup utility menu, choose Reset Printing System.
    4. click on reset.

    Second step: check/repair disk permissions

    Click on Go tab in the top menu bar.
    Select the utilities tab.
    Click disk utility.
    Once disk utility appears, select the drive and click the check permissions.

    This can take a long time to complete as the Mac will try to check all permissions to the hard drive.
    Now click on the tab authorization to repair disc.

    This can take a long time to complete as the Mac will try to repair all permissions to the hard drive.
    Once Permission to disk check is complete, restart the Mac

    Step 3: Add the printer again

    1. click the Apple on the top of the left hand button.
    2. click on Preferences system, window system preferences will open.
    3. click on the printers and faxes icon.
    4. click on add the symbol on the bottom of the left hand.
    5. you see your printer in the list, select it and click Add on the right side.

    Please, do the following and get home with the results, for further assistance please get back to us, we will be happy to help you.
    For more information on keep your HP and Compaq products up and running, please visit our Web site
    to:
    http://www.HP.com/go/TotalCare

  • Photosmart HP 6520 - black not printing

    I have a printer HP Photosmart 6520, it was working well until recently. A couple of days it color printing black with lines through their departure or much lighter than it should be. The ink level was almost empty, I bought a new set of 564 cartridges staples (genuine HP ink cartridges). After that I put them in the black was always light and got lighter with each printing. I cleaned the heads a few times, but has not made a difference. Finally the black stopped printing altogether.

    I have old ink cartridges, so I put in the dark, thinking that it was not good. Even the old one does not print, so this leads me to believe that the print head is clogged. On this model the head does not come out so I can't follow the posts on cleaning using this method. The printer is out of warranty this HP difficulty is not an option.

    Is there a way to clean the printhead without deleting? What other options can I here?

    @mikelbeck

    As it is a 6520 I would advise calling the HP helpline a call - even if it is out of warranty, as they will probably provide you with a replacement printer

    http://welcome.HP.com/country/us/en/wwcontact_us.html

    Can you please let us know how you get on?

    Thank you

    Ciara

  • Photosmart eStation C510 does not print

    Hi my (?) Photosmart eStation C510 printer does not print! I checked all settings changed ink cartridges, it will print a color image, but it will not print black and text is missing from the photo - I cleaned the printheads three times. I found the 'helpline' inaccessible HP and am pretty much scream of rage and frustration. I don't understand why it will not be printed. Printing ink level indicator is not telling the truth because I replacead all the cartridges this morning and he said one of them is half empty! If I see another white page out of this printer I'll cry! I guess it's maybe that black ink nozzle is completely blocked - it's the only thing I can think. Other peoples encountered this problem? and Yes, I restarted, six times

    You both seem to have some problems with printing caused by your print quality.

    Suzyd (and I would like you to try this too, CPilenza), I recommend do you a similar process that is Cipelenza. I would like to open your machine and remove the cartridges and print heads. Then unplug your machine while it is still open. Then use a fluffy cloth (like a coffee filter) and little water to clean the contacts on the back of the printhead (the bumps in copper). Then clean the contacts inside the machine. So shut up and plug it / turn it on. Replace the printhead and cartridges in order ask the machine.

    Sometimes, if the print head is damaged, the part will be replaced.

    The two of you run this software to diagnose your hardware: http://support.hp.com/us-en/document/c02762272

    Let me know the results.

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