Photosmart HP 6520: Printer Photosmart HP 6520 no black ink

I'm having a problem with my printer.  It was not printing black ink at all. I tried several hours cleaning the print heads.  I tried the printer alignment.  I tried leaving off, remove the ink cartridges and leave it off for several days.  I tried to replace the ink cartridges.  What are my other options?

The message here is a troubleshooting document links for the Photosmart 6520.  If steps it do not solve the problem, Please contact the HP Support, even if the printer is no longer under warranty.   If the above does not give satisfactory results so please post back here after contact you HP.

From a post of Sunshyn2005, contact technical support HP see the following link to create yourself a file number, then call and it can help to expedite the appeal process:

Step 1. Open the link: www.hp.com/contacthp/
Step 2. Enter the product number or select Auto detection
Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
Step 4. Scroll down and click on: contact HP options - click Get phone number
 
File number and phone number are displayed.

Tags: HP Printers

Similar Questions

  • Photosmart 5520 cannot get black ink to print

    I have successfully install a new black ink cartridge 564 in the photosmart printer 5520. It will print no black ink. However when I print a report of diagnostic quality printing black ink will print the words and rectangle boxes.  On the report there are 4 boxes, one for each color boxes, cyan, magenta and yellow are filled in with each respective color, howerer the black box is empty or the color of the white paper. My estimated black ink gauge says it is almost full. Can some help me?

     I have down loaded new updates and now my ink as been solved problem.

  • 7525 photosmart all-in-One: black ink Photo being used, but no photo printing

    Photo black cartridges use continuously ink, requiring replacement, and yet I rarely printed photos.  Why?

    Hello

    In fact the printer using other color inks and blend them together to print B & W too. All you need to do is tell the printer to use black ink only.

    Click on the dektop printer > click Preferences > settings click on advanced

    Under grayscale options, select black ink only.

    Click OK/apply

    Kind regards.

  • Photosmart 5515 does no black ink print

    Not printing in black at all.  Full set of new ink cartridges.  Warranty is just exhausted.

    I've tried everything here

    http://support.HP.com/us-en/document/c03425035

    like everyone else I had read had this problem. No change.

    Any help out there?

    Seem to have solved.

    It was a clogged print head - probably due to the ink drying during the period of non-use.  Cleaning process all waste ink without much effect.

    Print head is not removable so manual cleaning is tricky.  Just wipe the filter did nothing.

    At the end of the day, slipped a piece of kitchen under the print head roll (it has a Groove where it will adapt and you roll the head top) folded.

    Removed the rubber around the offending ink filter washer.

    Slipped a long and tight fitting top pen top instead (felt tip seems best - but open at both ends, one tube, is what it takes, and it must be a tight fit).

    Refill pen with mouthwash (appropriate cleaning fluids are available, alcohol is the key it seems).

    Breath down on pen force the liquid through the printhead on paper towel.

    Printed later, but took a few prints to become completely clear.  It is time that clean the printhead automated may operate.

  • Problem printing HP Photosmart series 4100 with black ink cartridge

    Although the two black ink cartridges indicate that they r at least 1/2 they full r impression as if they were empty. Pale color impossible to read. What is the problem?

    Hi Bialy,

    I found the troubleshooting guide for the issue of fading print.

    Please try and let us know the status.

  • Photosmart HP 5510 fails to print with the nine 364XL black ink cartridge

    The black cartridge HP 364 "SETUP" origin has worked well and I bought a black cartridge HP364XL via the HP Web site.

    I installed the HP364XL this morning, but he is unable to leave the necessary ink on the pages.

    The cartridge seems to be OK and there is no error message.  The paper passes through the usual way, but fate with no print on it.  The date on the box is September 2014, this is not out of date.

    I tried to find what the problem is.  I checked the cartridge is correctly installed and it seems to have ink inside.   I tried to print using the black cartridge again and again with different parameters, such as 'Fast draft' and 'Normal', but every time the paper emerges with no impression.  The 'supply levels' shows the black cartridge about 90% full.

    This is normally caused by the vent on the top of the cartridge being blocked, or a dirty print head. The document below will help you work out the problem. Let me know what happens.

    Black ink is missing on printouts

  • HP Photosmart C309a does not print after I installed new black ink cartridge.

    Printer was working fine until I replaced the black ink cartridge.
    Does not print the text in black on the printer test page.
    The States new HP printer installed cartridge.
    All other colors are working well and were replaced at the same time.
    Tried cleaning cartridges - pulling the cartridge and put back in - turning the printer off and on again.
    Also tried to restart the computer.
    Could there be a problem with the ink cartridge itself?

    REAL SOLUTION. I had the same experience, spent hours pulling my hair like children had project do to school and it was 22:00.  Your cart is clogged! Here IS THE SOLUTION! (: 1) remove all ink cartridges. (2) extract the carriage that circulate in the ink cartridges by lever on the right and the trolley lifting vertically. (3) wipe any accumulation of visible ink on the outside with clean cloth or paper towel. (4) THIS IS THE KEY: keep transport under hot running water to empty all the handwritten entries in the irrigation channels that distribute ink. Keep rinsing in clear water i.e. no sign of ink. (5) trolley dry with clean cloth and blowing in areas, you can access in order to remove the remains of the water. (6) let transport air-dry overnight. (7) Re-install transport, then reinstall the ink cartridges. 8) ENJOY YOUR PRINTER. (9) I saw many entries on this topic dating back two years, without real solution offered. I am an automotive engineer in unemployment. If HP (or anyone else) would like to hire a smart worker, engineer in the Detroit area, please inform. Thank you!

  • PHOTOSMART HOW MORE: abandoned black ink cartridges

    HP 564 ink which is a black ink double size is no longer available. This printer takes only the size and the printer was not cheap and now I find that I have to buy a new printer because the cartridge is made is no longer. Make sure that I won't buy HP again.

    What is the reference number of the cartridge you bought?  Is it the same size as the color cartridge?  The cartridge Photo (either standard or XL) is the same size as the standard color cartridge, it does not work like a black cartridge.  The document here can help.  Your printer uses four cartridges, as shown in Figure 1, the black cartridge is on the right side and a Pentagon black symboll on the cartridge.  Figure 2 shows a printers using the smaller cartridge of the photo (the one on the left with the symbol of the butterfly).

    Your b209 Photosmart Plus printer DO NOT use the photo cartridge (whatever the size of the color cartridge), you need a Black cartridge.

  • Photosmart 7520: Must the Photosmart HP 7520 TWO black ink cartridges (complete and installed) to work?

    Hello

    I read a few threads where people are struggling with the question of black ink with this printer. These threads, it seems clear that HP didn't design this system very well, and I would tend to agree. Even if someone said I could find the cartridge (bowtie) smaller at Staples, I can't find it. Even if I could find it, I don't want to have 2 kinds of ink black to store all the time. And my printer does not print black with only a new XL Black 564 installed. Is there a setting I'm missing in the menu where I can choose the XL cartridge only? The manual is not clear on this, and I think it's something that should be clearly explained.

    My question is simple, and please, one who answers, read my questions and do not provide a generic incomplete response and then put a little check mark 'Resolved' next to this problem. With 3 wires, that I read on this subject, the question NOT yet resolved or fully explained.

    The printer may be used and black printing using only the right XL cartridge or do I need to have both complete and installed black cartridges to work? And a follow-up, the left cartridge (bowtie) should stay there so he works or can I remove it and keep filling the cartridge XL to go forward with the empty to the left slot. If you work for HP and you are reading this and 100% do not know the answer... call someone at HP who has designed this printer and know please let me know.

    Thank you!

    The printer requires all cartridges having ink - they don't need to be full, but they all need to be installed and have adequate ink.  The thick black cartridge is pigmented black, mainly used for text and graphics on paper.  Thinner bowtie is the photo cartridge.  It contains dye black ink based and is designed for printing on photo paper.  Black pigmented ink is not compatible with the glossy photo media, black of the photo will be used in cases where the photo paper is selected in the driver or detected automatically.

    The Photosmart 7520 has separated from the inks and printheads, with plumbing to connect.  All inks must be present to prevent air intake in the plumbing or the print heads and keep the printheads from clogging.  See here for more information on using ink.

  • Why my printer won't use his black ink cartridge

    I recently bought a printer officejet 7500 a large format. We use it at home with a computer wireless windows laptop and my mac running OS X 10.6.8

    No matter what I put in the black and white print settings, etc., he will not use his black ink cartridge. It uses color for all printing cartridges no matter what it is. It becomes very expensive and annoying. Since the purchase of the printer, I bought a black cartridge HP new from PC world real.  Since the purchase of this, he has never used since.

    What we're doing wrong?

    Thank you.

    If the device does not black ink print, it may be a couple different things, the cause.  Have you tried to run the print head alignment feature in the configuration menu of the printer?

    If the unit is not aligned correctly, while she can have colors (including black in this) lack of printed documents.  Check out the steps described in the document, found here, to solve a problem of printing such as this one.

    Let me know how it goes.

  • How to print from the internet in black ink with my mac osx 10.5 using hp 6510 all-in-one

    I can't have my IMAC OS X 10.5 to print black ink only by internet, using my new 6510 HP printer all in one.  Help

    With pleasure!

    Good to know that it worked for you

  • HP 6000 printer, model E609a: turns off black ink cartridge

    I had the problem of black ink for years, but I found a work around.  I am convinced has instuctions of software in the computer that tells the black to print or not print, depending on the color settings. I chased the ghost of evacuation problem.  What made me feel again was when I got something black, recorded in the memory of the computer, analyze and print. It prints the black substance, too.  He continuied to print black text for months. Even if a change of the cartridge.  After a while suddenly stopped printing black.  I printed a few emial or advertising, and he leaves black printing.  After a few days of frustration, I scanned an article, saved and printed. The black stuff printed and was thereafter. Now, he left black pringing again. What I want to know about HP, exactly how I have, through the software, indicate to the printer to print in black? Hmmmm?

    You tell me that and you won't have 47 pages of complaints and more!

    Hello @DrRedEye,

    I am very happy to learn that I was able to point you in the right direction to solve this black printing problem!

    If you think that the steps I provided solved your problem, could you please mark my post above, as a Solution. In this way, other users have a similar problem, they can quickly and easily find the steps I have provided to solve their problem.

    It has been a pleasure to work with you. Good day!

  • DeskJet 932C, you can print with just replace the black ink cartridge?

    My question is basically simple.  The printer DeskJet 932C can operate with only black ink?  Color ink was empty for a while now, but the printer kept working, printing in black and white.  Due to the cost of the ink and the absence of any income available, we just changed the black ink cartridge.  The problem now is that the printer will not print not even black and white.  Do I have to scrape some funds to replace the color ink cartridge, or y at - it another way to get the printer working with just the new black cartridge?

    Thank you in advance!

    Michael Sponable

    Hello

    Your printer can print in black only, but up to a certain point , you need tri-cartouche color otherwise it will not print. It's a little late now, otherwise if you only need to print B & W, a monochrome laser printer is very good and much cheaper to run (in terms of cost per page).

    Kind regards.

  • DeskJet 5550 does not print after I installed new black ink cartridge.

    I recently got a new Dell with Windows Vista 64 - bit OS.  Printer was working fine until I replaced the black ink cartridge.  Print the control page as usual after you install the cartridge, it will not print anything else now.  Not even a test page.  I tried taking the cartridge out and put it back in.  Tried to pull the plug on the back of the printer and plug it back.  Tried turning the printer off and on again.  Also tried to restart the computer.  I downloaded the HP Print Diagnostic report and could not find any problems.  Could there be a problem with the ink cartridge itself?

    Well first of all, I went and bought a different black ink cartridge to remove the cartridge in the problem.  This was not it.  Then I unplugged the printer and cleaned thoroughly and connected plug.  Still did not work.  Then I went into the properties on my printer and started to play with the settings.  FINALLY I FIXED IT!  I clicked on the tab advanced and then click Print Processor.  I then changed to WinPrint and retried the Test Page printing under the general tab and it worked!  Woo Hoo!

  • HP Photosmart 5520, question of black ink

    Hi all

    I just bought a 'HP Photosmart 5520'... Today

    I scoured the internet looking for answers to this question, I tried all the steps on pages I found... including all the steps listed here.

    As I only bought the printer today, I use certainly authentic HP ink, as I am with those who came in the box.

    I write a copy of a poster that I have on my computer... the left image was made using my new HP 5520... the right one was printed using a printer that is about 7 years old (I've deleted sensitive information)...

    As you can clearly see, the quality of the new printer is seriously not the height.

    Any help would be most appreciated.

    Thanks in advance

    Fatbloke

    Hi Jabzi,

    Thanks a lot for your answer.

    It was however one of the steps I tried to fix the problem (I have seen that he sent someone elses problem)

    Today, I returned my printer to the store & exchanged it for another brand. When I unpacked the printer, it worked straight out of the box, without any problem.

    Needless to say I will be closed this account

Maybe you are looking for