Photosmart Premium C310: Printer stops after the installation of Ecaptain

After the installation of Ecaptain, I was not able to print on my C310. When I send the page for the priner it reset my printer (asif you turned it off and back on again) my scaner works very well. I do every thing wireless & it worked fine until I installed Ecaptain

Welcome to the HP community @scottland,

I saw your post on the printing problem you encounter when you print from your Mac running 10.11, to your printer Photosmart C310. I have a few suggestions below for you. When you are finished, please let me know the result and we can go from there if necessary.

First try to make copies of the front of the printer, if the work of copies successfully, try these steps below.

  1. Reset the printing system
  2. Restart the Mac.
  3. Follow this guide: Printers HP - install Mac printer driver using Apple Software Update
  4. In addition, to download this driver: HP v3.0 for OS X printer drivers
  5. Try to print the edition of text and other applications.

I hope to hear from you.

Testify of my answer by pressing the thumb in the air below and hit the "accept as Solution" button, if I have you helped a resolution!

Tags: HP Printers

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    You can follow this thread of Shane, who will show you how.

    After that, you can try printing again from Excel.

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