Photosmart Premium C310A turns off the network all of a sudden?

Months, this printer has worked on the network such as a charm. Used easily with 2 XP computers, a computer of W7 and an iPad2. No hiccups at all... He was always online.

About 1 week ago, this changed? I am in Florida and we have here a few thunderstorms. DEVICE IS on an inverter, which shouldn't matter (the part of surge, no power). Now it seems whenever we want to print, it doesn't? It seems to be on, but is not on the network? OFF-power is not complete... I have to pull the power plug and the re - plug, once turned on, get the hotel "ding" and it'll print. Until next time... The printer was turned on and left on 24/7.

Run the application to the printer on each machine and it says "disconnected" when we can't print?

I found this thread, http://h30434.www3.hp.com/t5/Printer-networking-and-wireless/SOLUTION-to-your-HP-printer-going-offli... and I have now a fixed IP address. Just did, so I don't know if it will fix it or not?

I'm not sure it will be like this just started? Thread implies that it was a problem during the day 1 I think. I did not change any router or printer settings so why should this start happening?

The printer has always received 192.168.0.4, which has not changed?

Any reason this should start happening all of a sudden? I don't remember the printer get a s/w update?

I guess I'll see if the printer keeps going offline or not with the static parameter on top wire?

IRV S.

If this happens again. Reset the printer

Support menu: A combination of keys on the home/Idle screen:
BL/BR/TL/TL. Press the touchscreen "Menu support. [after plugging]

After that, reinstall the driver.

Let me know if it works

Tags: HP Printers

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