Photosmart series 5520 - blocked printer cart

Photosmart 5520 series [A6894D] about six months.  Modest use. A couple of paper feeding problems, but that's all.

Worked very well on the last five or six jobs, color and b & w.

Tonight, at half way through printing color page, transport (printhead) stuck at the end of the extreme right of his race.

Follow-up advice - printer is off, tried to manually slide the carriage to the left, and then again in case of problems.

No dice!   Transport is stuck all the way to the right. About 1/4 in. of travel. That's all.

Model number is SNPRH - 1103 impression of MacBookPro, operating system OS X worm 10.9.3

Problem solved!

Initial troubleshooting I have printer off.  When I tried to move the cart he would not move.  After watching the video of HP support, I realized that I had to turn on printer to free transport from his extreme right extreme position.

The video is long and detailed, to the point of pedantry!   But it's all there for someone who's interested.

Also learned a lot about troubleshooting (not related, in this case) paper jams which will nevertheless come handy someday, I'm sure that

Tags: HP Printers

Similar Questions

  • Y at - it firmware to AirPrint activate my HP Photosmart C7200 series/model CC567A printer all in one

    Y at - it firmware to AirPrint activate my HP Photosmart C7200 series/model CC567A printer all-in-one?  My IPAD is not discovering the printer on my wireless system... so I think that the printer is not enabled for AirPrint.  ... or would it be a different problem?

    I need help.

    Unfortunately, there is not a firmware update to enable your printer for AirPrint. You could try the HP ePrint App for the iPad/iPhone.

    Let me know if you need help with your question. Thank you

  • I try to install my printer HP photosmart series C4500 it error please advice

    I try to install my printer HP photosmart series C4500 it error please advice

    I try to install my printer HP photosmart series C4500 it error please advice

  • HP Photosmart all-in-One Printer series - B010 with Mountain Lion (10.8.1) / Wireless printing

    I tried to find manuals how to connect my HP Photosmart all-in-One Printer series - B010 to the network in order to get wireless printing, I followed a few articles, but it seems that my problam is that I can't find a way to connect the printer to the wireless network and find wirleslly on the mac. I'm getting hard to do... someone knows how to get there? Thank you very much!

    HP Photosmart all-in-One Printer series - B010

    MacBook Pro / 10.8.1 (Mountain Lion)

    Router

    Hi yadin7,

    The Photosmart B010 model only offer USB connectivity and does not provide any wired or wireless network connectivity.

    You can find the specifications listed below:

    Input/output
    USB port: Rear hi-speed
    

    http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?lang=en&cc=us&TaskID=120&prodSeriesId=4058814&prodTypeId=18972&ObjectID=c02120016

    Kind regards

    Shlomi

  • Photosmart HP 5520. Can not scan to my computer

    Photosmart HP 5520. I can print from my computer very well, but cannot scan from the printer TO my computer. Message is "connection error". This happens sometimes, but usually I can fix in any turn off, unplug and start again. Today, nothing works. This is getting tiresome. Printing works fine.  BTW, I do not control the router & it can just turn on and off. I'm not technologically savvy; I just want the thing to work.

    Hello

    The scan of the computer is disabled by default (I don't know why guys/girls software desinged like that). On my machine, driver for Windows 8 is much better (even same exe file). Turn it on by following the steps below (Please note: for Windows machines)

    Double-click the icon of the printer on the desktop,

    Click on manage the Scan of the computer.

    Click Activate

    You can check the last four too.

    Kind regards.

  • Photosmart HP5520: 5520 HP Photosmart Memory Card Error

    My Photosmart HP5520 will print from my IPhone and IPad wireless, however, on the touch screen memory card error appears saying "memory card error. Please remove the memory card. There is no memory card in the machine and I tried to unplug and disconnect when turned on several times. Can anyone help please?

    Hi @Bunters73,

    Welcome to the HP Forums!

    I see you found the error, "memory card error. Please remove the memory card. "With your printer Photosmart HP 5520. I'm happy to help you!

    Please try an another hard reset, as described in this post, How to perform a hard reset, by @Rich1. It is important that the power cable from the printer is plugged directly into the wall outlet, not a surge protector. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.

    Then I would try to make sure that the firmware in the printer is up-to-date. Get updates of the printer.

    If this does not resolve your problem, then the printer may need to be repaired / replaced. Please contact HPtelephone support for further assistance. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

    Good luck!

    If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  • Sometimes a document to print on my HP Photosmart D7260 won't print.

    Sometimes a document to print on my HP Photosmart D7260 won't print.  If I try and print several documents thay all stuck in the coil.  If I try to delete the document, it blocks until I restart my computer.  Running Windows 7.  How can I clear spool it print without having to reboot?  By turning the printer off, then on did not help.

    I'm sorry you have a problem with the printing of certain documents.

    It seems that your printer spooler may have a problem.

    Try to stop and restart.

    1. click on Start Menu

    2. type (Services) in the search bar

    3 scroll down to Printer Spooler

    4. stop and restart.

    Let me know if it helps.

  • C309 HP Photosmart Premiun... printer offline

    I have all in one printer hooked up to my office, he has no problem printing.  It will not print using my Toshiba labtop, it did when I first came I, t is no problem. I called using HP and we managed to fix it by installing everything on again on the labtop, new drivers, etc. I'm working on a router, this option 2 office and my labtop (Gigaset SE567 of Telus). When I go to devices and printers, and the HP photosmart series page it says the printer is offline? Any ideas? I hope I explained it well enough. Thanks for any help

    I would like to try the following steps:

    1. Go to the control panel-> display devices and printers
    2. Double-click the printer
    3. Go to printer menu and then click Properties
    4. Click on the Ports tab
    5. Choose Standard TCP/IP port, and then click the Configure Port
    6. Make sure that the IP address in the field "printer name or IP address" matches with the IP address of your printer in the diagnostic report
    7. Try to print a test page to see if it works

  • "Failed to create the object print Lexmark X 5400 Series. The printer driver is not compatible with a policy on your computer

    I have Lexmark X 5410 printer with the installation CD. Installed perfectly on computer with Windows Vista 32 bit. Try to install on Vista 64 bit computer but get error message "unable to create the object print Lexmark X 5400 Series. The printer driver is not compatible with a policy on your computer that blocks NT 4.0 drivers (1930). Tried using the compatibility in the computer. Without success. How can I fix?

    Original title:

    32-bit and 64-bit Windows: frequently asked questions
    http://Windows.Microsoft.com/en-us/Windows-Vista/32-bit-and-64-bit-Windows-frequently-asked-questions

    Excerpt:
    Can I run a 32-bit program on a 64-bit computer?

    Most programs designed for 32-bit version of Windows works on the version 64-bit windows. The notable exceptions are many antivirus programs.

    Device drivers designed for 32-bit versions of Windows do not work on computers running a 64-bit windows. If you try to install a printer or other device that only has 32-bit drivers available, it won't work correctly on a 64-bit version of Windows. If you don't know if there is a 64-bit driver available for your device, go online to theVista Compatibility Center"" href = "http://go.microsoft.com/fwlink/?linkid=142444" > Windows Vista Compatibility Center

    .
    For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.

  • Photosmart C510 c510 estn: printer will not work little matter what I do

    Very frustracted, the printer ran out of ink, I replaced all the cartridges and I continue to receive messages that the ink is required. Also the ink Error Message and the Tablet keeps asking me to remove the cartridges and clean the head I did several times. Turn turn off/on the printer, including a number of times.

    Hey @v053573,

    Thanks for getting back to me on this subject. I'm sorry to learn that the given steps did not resolve the 'ink system failure' on your HP Photosmart eStation all-in-one printer C510a.

    As per your request, here is a list of all printers that use cartridges HP 564:

    • HP Deskjet 3520
    • Photosmart all-in-in-One
    • Photosmart Premium all-in-One
    • Photosmart Premium Fax all-in-One
    • Photosmart Premium Touchsmart all-in-One Web
    • Printer Photosmart D5445
    • All-in-one Photosmart 5520
    • Printer Photosmart D5460
    • Photosmart C6340
    • Photosmart C6350
    • Photosmart C6380
    • All-in-one Photosmart 6520
    • All-in-one Photosmart 7520
    • Photosmart E-Station
    • Photosmart 5510 all-in-One
    • Photosmart all-in-one 6510
    • All-in-one Photosmart 7510
    • Photosmart D7560 h
    • Photosmart B8550
    • All-in-one Officejet 4620

    I highly recommend that you contact our Technical Support by phone queue to explore additional options before buying a replacement printer.

    HP Technical Support can be reached at the: 800-474-6836.

    If you do not live in the United States / Canada region, please click the link below to get help from your region number.

    Worldwide contact HP

    I wish you good luck going forward with this!

  • Photosmart 6510 does not print in black

    My photosmart 6510 does not print in black. I presume that it was the cartridge but I replaced the cartridge and it still does not print. I cleaned the print heads and the cartridge ink levels are full.

    The printhead, cleaning of the screen failed touchscreen printer running.  But when I sat down at my computer and used the program utility printing, he did.  I ran an initial print head cleaning my computer and then clicking the button indicating that the print heads were NOT clean.  He then ran a deep cleansing process.  Then I lined up the printheads of the same print utility program.  Now it works!

  • Photosmart D110 AIO will print, won't copy or scan

    Photosmart D110 AIO will print but won't copy or scan. The printer screen bounces to 'Copy' without copying. Same problem as stand alone or connected to the computer. Help!

    Try to unplug and plug back in.

    If this does not work, you may have a hardware problem.

    This snack, try this.

    {Insider reset deleted information}

  • HP PSC 2410 Photosmart all-in-one printer SLOW printing

    All of a sudden my HP PSC 2410 Photosmart all-in-one printer has started printing very, very, very slowly. If at all. It took almost 30 minutes (1/2 hour) to print only 1 page word document. I am on Windows 7 OS.

    Dialogue problems says everything is fine. An attempt to print a test page was even worse. He printed only the top 1/4 of the race and that it was illegible.

    I ran CrapCleaner, Norton full scan and I was able to print for about a day before the problem returns.

    Help!

    Hey Rainbow7000,

    I also had problems with copy. I noticed that the missing parts were color text or photos. There was no indication that the Tricolor cartridge was low or empty, but I replaced it in any case and VOILA... print is returned to normal and fine everyting.

    I would have thought there would be some am indicator when the cartridge is low, but it was not.

    Thanks anyway.

    RenardB

  • HP Deskjet 1000 J110 series how to print on both sides of the paper and staple Yes to change?

    HP Deskjet 1000 J110 series how to print on both sides of the paper and staple Yes to change?  I looked everywhere I can think of. You are my last resort.

    Windows 7 ~ 64-bit

    Hello

    Unfortunately, this printer does NOT support duplexing (printing on both sides):

    http://support.HP.com/us-en/document/c02231304

    Kind regards.

  • HP psc 2510 photosmart all-in -: inactive printer

    I tried emailing customer without success.

    All I want is for my printer to work!
    It is an all-in-one psc photosmart 2510. My OS is Mac 10.7.5.

    The printer accepts apparently jobs but then goes into "idle" mode

    Next to the list of jobs he will say for example:

    Print page 1, 12% complete...
    Idle

    The green light next to the power button flashes.

    Furthermore, above the list of job title will be:

    Printer paused
    Sending data to the printer

    Printer goes offline
    Paused

    If you can advise that would be greatly appreciated.
    Also, if you understand this problem I would be interested to know why it happened.

    Thank you

    Mozart

    Hey @Mozartian,

    Welcome to the Forums of HP Support!

    I see that your HP PSC 2510 Photosmart all-in - One Printer has problems when printing from your computer Mac OS X 10.7. I would like to help you to solve this problem today. The issue could be caused by one of two things: a driver conflict or USB connectivity problem. Due to the age of your printer HP hasn't released a downloadable Pack of full functionality of software and the driver for your printer from Mac OS X 10.7. In fact, full features drivers have not been published for this model of printer from Mac OS X 10.5. Therefore, you rely solely on a driver package V3.1 update Apple to use your printer on your Mac operating system. Below, I will provide you with some Mac standard troubleshooting to solve the printing problem. Can you please follow all the steps below.

    • Step 1: Resetting the printing system:

    To begin, I will have you reset the printing system on your Mac. Please click herefor instructions on how to perform the reset. When the site opens, follow the steps under "Reset printing in OS X Lion system." This Reset deletes each printer on your Mac. However, it does not uninstall printers. Therefore, if use you other printers on the Mac, once the reset is complete simply make sure printers are attached via a USB cable or connected network and (+) add hide them in. don't add not your HP Photosmart PSC in back at the moment.

    Once the reset is complete, proceed to the next step.

    • Step 2: Uninstall the drivers and software:
    1. On the desktop, double-click the Macintosh HD icon if the Macintosh HD icon is not on the desktop, click the Finder icon in the Dock. Click the Macintosh HD under devices.
    2. Double click on the library folder.
    3. Double click on the Printers folder.
    4. Right-click (or Ctrl + click) File HP and then select place it in the trash.
    5. When you are prompted, type the administrator name and password for the computer, and then click OK.
    6. Wait for authentication.
    7. Double click on the PPDs folder.
    8. Double click on file content .
    9. Double click on file resources .
    10. Make a right click (or Ctrl + click) the name of your printer in the product list and select move to the trash.
    11. When you are prompted, type the administrator name and password for the computer, and then click OK. By clicking OK, all items in your garbage will be permanently deleted from your computer. To remove an item in the Recycle Bin, click on this item to highlight, and then click OK.
    12. Wait for authentication.
    13. Follow the on-screen instructions to complete the uninstall.

    (Source)

    • Step 3: Check and repair your Mac disk permissions:
    1. Open Macintosh HD and go to Applications
    2. Go to the Utilities folder
    3. Open disk utility
    4. Select the hard disk volume, you use (usually on the left)
    5. Select verify disk permissions
    6. Once this process is complete, select repair disk permissions
    • Step 4: Manually install the driver Package:

    Please click here to manually download the package from Apple to HP printer v3.1 driversupdate. Once the site opens click on the download button at the top. Follow the instructions on the screen to install the driver package.

     

    • Step 5: Check the Apple updates:
    1. Go to the Apple
    2. Select System Preferences
    3. Select software update
    4. Click update now
    5. Install your available updates
    6. Computer restart
    • Step 6: Add the device:

    1. click on the menu of Apple , then Preferences System.

    2. click on Print & Scan and then check if the name of your printer appears in the printer list.

    3. click on the name of your printer, click the sign minus (), then remove the printer.

    4. click on the plus sign (), click Add a printer or a Scanner, click the name of your printer.

    5. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu. Ensure that the PSC Photosmart driver is selected.

    6. click Add to add the printer to the list.

    -Source

    Once installed, test printing in order to confirm that the problem has been resolved. Should print now work properly, Apple likely driver update became corrupt and created problems of printing.

    Please reply to this message with the result of your troubleshooting. If this post helps you to find a solution, please click the button "I accept as Solution" down below in this message. If you want to say 'thank you' to my effort to help, click on the "thumbs up" to give me a Kudos. I can't wait to hear strings attached good luck!

Maybe you are looking for

  • Cannot sync iPhone with windows xp

    Hello! I have iOS 10 iPhone 6 and windows XP on my computer. When I sync them there is a message that there is an invalid response from the device. It wasn't a trust: do not trust this computer. the reasin, is that my xp is too old and do not support

  • Tecra A9 recognizes any usb device

    Tecra A9 - PTS52E I need help/information. USB cannot recognize any device, i, e... Flash / sticks of memory, floppy drive, external cd/dvd or hard drive. previously works very well and suddenly stops and research pilot. TIA

  • Create an Excel Hyperline?

    Anyone created a hyperlink in Excel before? I want a point to hyperlink to a cell on the same sheet. Then click on the hyperlink jump to the cell.

  • Denver Instrument Balance with VISA in 2013 LV TP - 12

    Hello! I'm having some trouble with a balance of Denver Instrument TP-12 analysis. I put in place the balance and made sure all the parameters of VISA corresponding in LabVIEW. I can read the exact weight of the balance and properly read buffer works

  • cannot depend on a file of discovery and sharing files and printing

    I know this has been posted before but I can't find the right answer, I tried all of the suggestions I've found.  I still can't file discovery and sharing files and printing to stay on, I use Norton firewall and I always turn off no luck.  Have you c