Photosmart HP 5520. Can not scan to my computer

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• HP Photosmart B110: I can not scan with my photosmart B110

  I CAN'T PRINT WITH MY PHOTOSMART B110 PRINTER COPY SCANNER. EROR MESSAGE IS

  "TRY TO SCAN FROM THE COMPUTER DOCUMENTATION OR SEE"

  I HAVE MISPLACED THE INSTALLATION CD

  PLEASE LET ME KNOW WHAT TO DO

  Best student

  Emeka

  Hello
  
  Thank you for using the HP Forums. You can try the following:
  
  Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem
  
  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926 & h_lang = on & h_client = s-h-E016-1 & h_keyword = DG - PDU

  If this does not work, remember to uninstall and reinstall the software COMPLETE features, follow these steps:
  
  1 uninstall the software from your computer
  2. download and save the software COMPLETE features (do not install online)

  The following resources will help you:
  
  HP printer install wizard for Windows
  http://ftp.HP.com/pub/softlib/software13/COL50403/MP-150580-2/hppiw.exe

  3. install the FULL feature software "saved".
  
  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.
  
  Hope that helps!

• HP Officejet 6500APlus: I can not scan to my computer

  My HP printer is saying that it does not detect my computer and cannot scan to my computer.  I'm on Windows 10 and wonder if this is the problem.  I never had problems before scanning

  Hello

  Yes, most likely Windows 10 causes this misadventure. What is your printer, need E710 * where * can be from a to z? Please select the ringht to download and install on your computer

  E710n-z:

  http://ftp.HP.com/pub/softlib/software12/COL34830/MP-109384-3/OJ6500_E710n-z_1315-1.exe

  E710a-f:

  http://ftp.HP.com/pub/softlib/software12/COL34837/MP-109389-3/OJ6500_E710a-f_1315-1.exe

  Kind regards.

• Updated to Snow Leopard, can not scan printer, by computer.

  When I had Mac OS Leopard (10.5.8), I had no problem to scan from my HP 310a wireless all-in-one printer, I just press scan on my printer and it's done.  Since I've upgraded to Snow Leopard (10.6.7), I can do it no longer.  I get a message on my printer saying should I scan my computer, which means that I have to click on the shortcut of scanning HP in my iMac that came with the HP software.  How can I change it so I can scan my printer again?

  You probably can't.  This feature does not work most of the time with Snow Leopard, sorry.

• I can not scan from my computer, I have to use the scanner, printing device how to solve?

  I have a HP Officejet 6700.

  After installing windows update the option of scanning/printing, etc... my computer has been deleted. I can scan/print directly from my printer. I uninstalled the software, reinstalled from the disk. I tried to go online to update the software and drivers, but he always tells me that these files are corupt. Help, please?

  Download and install the drivers and the latest software recommended full on the website of HP.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=5058338

  What happens to the anti-virus do you use when you get the corrupted message?

• All-in-one HP Photosmart C6280 not connected to the internet, and can not scan to computer

  My HP Photosmart C6280 all-in-one not connected to the internet, and can not scan to the computer.  I got it for a few years and must plugged into my Macbook to print, but now I want to use it to scan photos directly to my computer.  Can someone help me to do this?  Much appreciated!  (Not sure where are my original softward records!)

  Oh, OK, well this isn't probably the problem, but for good measure, you should get the latest version of the software for your printer from the "support & drivers" link at the top of this page.

  In the meantime, we will reset the printing system:

  -Go to System Preferences > Print & Fax
  -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign more to add a printer. Top of the window, Select the default tab . Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

• HP Photosmart C4780: HP photosmart C4780 will not scan to my computer

  I plugged in just this HP all-in-one to my computer.  It does not analyze to my computer.  It will scan on an SD card without problem.  What can I do to make the scan to my computer?

  Hi @Lisa213,

  Thank you for joining the HP Forums!

  I read your post on how your HP Photosmart c4780 printer will not scan on your computer. I'm happy to help you!

  A few questions for you:

  • How is the printer connected, wireless, Ethernet or USB?

  • What is the operating system you use, Windows or Mac? What version?

  In the meantime, maybe one of these guides will help:

  • Scan from the computer with the (Windows) HP Solution Center.
  • Digitization of Documents and Photos (OS X).

  For future reference, hereis the user guide for the your printer.

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  Hope this helps, and hope to hear from you soon!

• Photosmart 7520 e ALL-IN-ONE: can not scan to e-mail BLAH display panel eprint photosmart 7520 e all-in-one

  my printer can not scan to e-mail to printer display panel in the months ago very well but right now not working it says unable to connect to web services (work wireless) how fix it please help

  How to check it

• HP Photosmart premium c309g-m not scanning

  I have a HP photosmart premium c309g-m all-in-one that I'm trying to use wireless with my HP laptop running windows 7.  I can print fine wireless but I can't scan to my computer, I tried to use the controls on the printer as well as windows fax and scan.  It will allow me to scan from the printer to a memory card (although when I try to load the jpeg scanned on my memory card on my computer, it shows) also infected but I can't scan to my computer.

  Technical support said there Firewall Norton 360 but when I contacted Norton they disabled the firewall and it still does not, and now tech support said I'm a month out of warranty and will not help me unless I pay and I am reluctant to pay to get the same answers I receive for 9 months now so I thought that maybe someone here could save me money and help me.  I'm also tired of the pass the blame game of: oh, it's for lack of qwest, now it's the fault of windows 7, then it's lack of norton, I even had a tech tell me it was my fault that this printer can not scan wireless but it worked before on my old network.

  When I ran the diagnostic scan it says no scanner installed so we re-installed the software, the updated drivers, but it still says the scan driver is corrupted or missing and it cannot update the driver.  When I run the diagnostic utility that he says no printer not found on the network, but still the printer says no problems found and the network is configured correctly and I still have no problem of wireless network printing I just can't scan.  Please help me!

  If anyone has this problem I finally solved it, (no thanks to HP technical support) here's how:

  I disabled my firewall, I reinstalled the software from the Web site (once again) then I found this download for a software fix http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77751-1&lc=en&dlc=en&cc=us&os=4063&product=3793676&sw_lang= (even if I've never had Vista on this computer only windows 7 so I have not upgraded) after that I went on the start menu to HP , HP photosmart premium c309g and finished install the software then restarted and it worked.  Since then the only time where I had a problem was when my computer is closing because of low battery and when I'm back from fashion 'sleep' my printer has been disconnected and the scanner n "t work so I rebooted and the printer and the scanner worked perfectly!

• OfficeJet Pro 8620: can not scan from my printer on my computer

  Hello. My computer recently downloaded windows 10 and since then I can not scan from my printer to my computer (although I can scan my computer on my printer).  I get the following error message (and hp scan doctor found no problems): "the analysis could not be performed because of one or more of the following problems: - computer connection is lost, the application of scanning the computer is currently in use, OCR application - is not installed on the computer.

  Is there a way to fix this?

  Thank you!

  Hello

  Thank you for using the HP forum.

  You can download and install the software COMPLETE features of HP printing for your operating system:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8620-e-all-in-one-printer-series/5367611/model/5367613#Z7_3054ICK0K8UDA0AQC11TA930C7

  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  How to scan to computer

  Once you have installed the software,

  1. click the printer (on your desktop) and it will bring up the HP printer Assistant.
  2. in the menu analyze, there is a 'manage Scan to Computer', click on that.
  3. make sure that 'enable' the Scan of the computer. Also check the tab "Automatically start Scan of the computer when I connect Windows" is to check if you want to have this feature permanently. (an example is shown below)
  

  

  Hope that helps.

• OfficeJet Pro 8600 pro, I can not scan to a NAS or my linux box. The error of the Linux box is:

  OfficeJet Pro 8600 pro, I can not scan to a NAS or my linux box.  Web browser for the Linux of the error box is: "you can't use this feature because it has been disabled."  For more information, contact your network administrator or the person who set up the printer. When I try to send the file to a NAS by IP address, password, and account name it tells me that the file is not found.  I can get on the site by copying the ip address and the path to my dir browser.

  In the Linux box, I can print to the printer.

  Sorry, but HP does not support the Linux operating system.  The only thing that HP offers for Linux support can be found here.

• HP Officejet 150: Can not scan wireless

  I have a HP all-in-ONE Officejet 150 and that you are unable to scan wireless.  Right now, I can't even the bluetooth icon to turn blue, although it said that the radio is on.  I took my old printer because of such problems.  I handed to factory, combined with my Sony computer, but it does not recognize my computer.  Suggestions?  I can use a cable and get it to the scan, but that defeats the purpose of bluetooth technology.

  Hi @Dragonbebe,

  Welcome to the HP Forums!

  I understand that you can not scan wireless with your mobile printer HP Officejet 150. I'm happy to discuss this issue for you!

  This printer can only scan with the printer cable USB is plugged. As the wireless Bluetooth connection is strictly to be printed. Please see the user's Guide, for more information your printer.

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  Hope that answers your question and have a nice day!

• OFFICEJET 5740 E: can not scan to my Macbook Pro with my new HP Officejet 5740 e

  Just installed my new all-in-one printer. I can't scan to my computer, a Macbook Pro. Can I not activate "Scan to computer", although I have confirmed that I have the latest software and drivers.

  Not impressed I must say!

  JFM2015

  Hello JFM2015 ,

  Welcome to the HP Forums.

  I see you have some sweeping problems when you try to scan to your Mac.

  I suggest that we start from scratch.

  Unplug the usb cable from the Mac and printer and leave that it disconnected until further notice.

  The first link that I have for you give instructions on How to reset the printing system.

  The next step we will do is to repair disk permissions.

  Once the first two steps are completed, we then go and will download and install the 5740 Officejet HP e-All-in-One Printer full feature software and drivers series.

  Installation will give you options of connection so please do not connect cables until you are prompted to do so.

  Write me back and let me let you know.

  See you soon,.

• Can not scan (HP Scanjet G4010) for printer (HP Deskjet 6980) since my Mac OSX 10.9.2 update

  Hi, since the update my Mac OSX 10.9.2, I can not scan to the printer. When I look at 'Printers and Scanners' under ' preferences system, the printer is (HP Deskjet 6980), but not the scanner (HP Scanjet 4010) and I can not add the scanner to the list. " I am able to print items off the computer, but cannot scan and print. When I printed a report on the printer page, it says that it its status is "offline." Any suggestions?         Thank you!

  Hi there Bulldogs3, welcome to the forums!

  I saw that you encounter a problem when you try to add your Scanjet G4010 to your Mac up-to-date 10.9.2. If you have not yet downloaded the installation for the Scanjet, please do it here: HP Scanjet ICA software for Mac OS X 10.6, 10.7, 10.8 or 10.9.

  If that is not always do the trick, follow these 2 steps and add the printer and back scanjet.

  1 mac OS x: how to reset the printing system

  2. repair disk permissions

  I hope that helps you.

  Good luck

• HP 6500 has more than 4 in 1 machine can not scan wireless in Vista

  I can not scan from my HP 6500 a Plus 4 in 1 machine to my computer wireless wireless running Vista Home premium (64-bit). HP technical support says that the problem is with the function of WIA scan on my computer. Any help would be appreciated

  * original title - can 't scan from my HP 6500 wireless has more than 4 in 1 machine. According to HP, the problem is with the function of WIA scan on computer (Windows Vista). Any information would be appreciated *.

  Hello

  Uninstall and reinstall the HP scan utility and check if this solves the problem.

  You can download it from this link:
  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?LC=en&DLC=en&cc=us&product=3795406&