playback device error - idt hd codec

All of a sudden I am having problems with my playback device.  The sounds have been working properly until yesterday (08/10/12) and is now showing an error.  I came across the problem when I was trying to Skype, but the videos will not play with sound.

Hi Pam,.

Try the following.

Download IDT Audio Installer on the link below and save it in your downloads folder.

One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

When you are done, reboot the laptop and let Windows load completely - it will automatically load an audio driver, but let just this complete.

Then open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation.  Once this done, do a right-click the speaker icon in the taskbar and select playback devices.  'Speakers and headphones' left click once to highlight, and then click the Set Default button - check if you now audio.

If you have still no sound, open windows control panel, open administrative tools, and then open Services.  Verify that the following services are all showing that status = started and the Startup Type = Automatic

Audio service

Multimedia class Scheduler

Windows Audio

Windows Audio endpoint Builder

If you need to make a change to one of the above, just right-click the service and select Properties, and then in the drop-down list box next to "Startup Type", select automatic and click on apply to save the changes.  Then click on the Start button.

Kind regards

DP - K

Tags: Notebooks

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