Similar Questions

• Update problem PMT_000008 payment information

  Hi, I get a new credit card and that you must update the payment of my subscription, but whenever I try to change the credit card the following error occurs;

  PT/BR

  ERRO:

  NAO e executar possible an Ação selecionada no momento. Dear desculpas pelo lost. Our fomos e notificados ja estamos trabalhando para o problema tao rapido quanto possible will. Por favor, no navegador e Voltar button tries executar an Ação but slow, OU uma Ação clique diferente do.

  Error number: PMT_000008

  EN / US

  Error:
  
  You cannot run the currently selected action. We apologize for the inconvenience. We have been informed and we are already working to solve the problem as soon as possible. Please click the back button on your browser and try the action again later, or choose a different action.
  
  Error number: PMT_000008

  
  
  I tried to solve by CAT without success.
  I followed step by step on the site help, but still encounter the same error.
  This problem occurs with several users, I found countless messages on the same problem, none of them found no solution.
  I need to change emergency data tried to call the number provided on the site, but no one answers.
  
  Please help, I can't be without access.
  

  Best regards, Ju ^.
  

  This is an open forum, not Adobe support... Click below to contact Adobe staff for help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  Nobody here can help, only Adobe

• Server error: Wrong Number: PMT_000008

  Cannot change the method of paymaent

  

  AFTE click here is the error:

  Server error

  Error:

  For the moment, we are unable to perform the specified action. Please accept our apologies for any inconvenience. We got a notice and try to rectify the situation as soon as possible. Click on the "back" button (back) on your browser and try again later, or perform other actions.

  Wrong Number: PMT_000008

  

  Help, please.

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Please see Support FAQ: how to contact Adobe for support?

  Hope that helps!

  Kind regards

  Sheena

• Impossible to update the details of credit card, get the PMT_000008 error message

  Impossible to update the details of credit card, get the PMT_000008 error message all the time

  Is this another card or the same card but with slightly different details? (As the expiration date).

  Manage your Adobe Creative Cloud membership (Use the link 'Contact us' at the bottom, bottom right.)

• Hello! I have a problem with the change of the method of payment. PMT_000008 error, when I'm trying to change the method of payment. Help, please!

  PMT_000008 error, when I'm trying to change the method of payment. Help, please! Cookies are cleaned, tried different browsers. It does not help.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Hi, I'm changing payment five days ago mi information (I need to change the credit card number), but something happen and appears an error with this announcement page: "error number: PMT_000008" then... What should I do?

  Hi, I'm changing payment five days ago mi information (I need to change the credit card number), but something happen and appears an error with this announcement page: "error number: PMT_000008" then... What should I do?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Error number: PMT_000008 - cannot update my credit card information

  I need to update my credit card information, but every time I try to update I get this error message:

  Server error

  Error:

  We are not able to perform the selected action. Please accept our apologies for this inconvenience. We have been notified and are already working to fix this as quickly as possible. Please click the back button on your browser and try this action at a later date or take a different action.

  Error number: PMT_000008

  I contacted the live chat twice in the last 24 hours, but they could not help me. They promised I will be contacted by phone, but nobody called.

  In forums, I see this error reappeared since 2014 but no solution has been proposed.

  Any help would be appreciated.

  Thank you!

  mydew28,

  To update payment information please Contact Customer Care

  [Note: make sure that you are connected to the Web site with the valid Adobe ID under which the product is]

• Creative cloud payment method error: PMT_000008

  I use creative cloud products. But I can't change my method of payment.
  This error: PMT_000008. Please help me.

  Hi Grecex,

  We are sorry to hear you are having problems with the update of the payment.

  We are currently working on your case.

  We will reply to you as soon as possible when solved.

  Thank you.

  Arnaud.

• Error during the edit payment method

  Dear creative cloud,

  IM facing error message for change payment Adobe Creative Cloud

  Error:

  We are not able to perform the selected action. Please accept our apologies for this inconvenience. We have been notified and are already working to fix this as quickly as possible. Please click the back button on your browser and try this action at a later date or take a different action.

  Error number: PMT_000008

  Use a browser that allows cookies and pop-up windows, please contact adobe for hourly pst support by clicking here and, when it is available, click "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• 'Renew subscription' - start of Photoshop

  I use plan creative cloud for photographers and last week I got an error that I need to renew my subscription. But the last payment was a success and currently enough money for the new payment (should be in mid-June).
  When I tried to open/Edit payment details to my plan each time the same error - PMT_000008.

  I tried to add the same card again and now I have two plans in my account with different payment dates.

  But I still have no chance to open Photoshop - the same 'renew your membership '.

  Of course, I tried 'Renew your membership' message when you start an Adobe Creative Cloud application but it did not help me.

  Could you please help me to renew my subscription and remove the additional plan of my account? I don't want to pay twice for non-working software.

  I tried for a whole day to contact support in Russia, but she failed.

  Thank you.

  If the document does not help you, then please check with our engineers Support Adobe cat

  Concerning

  Stéphane

• more than a week, I got this, I just tried, just have 1 the same?

  Error:

  We are not able to perform the selected action. Please accept our apologies for this inconvenience. We have been notified and are already working to fix this as quickly as possible. Please click the back button on your browser and try this action at a later date or take a different action.

  Error number: PMT_000008

  
  now more than a week. some body help pls

  I would advise that you try to contact support by calling/chat.

  Contact the customer service

• Credit card payment problem

  I have problems with this month, Adobe CC Plan payment. Initially, the problem was not being able to update the credit card information (error: PMT_000008), after having tried several browsers, clean cache and introducing the new card number (I have 8 requests for prior authorization charged to my new card) I was able to update the information of the card , but the old card is displayed in the "Payment information" section (masterCard * 41 this is the old card), but in the "registered Payment Options", the new map is saved as the default (* 18 new card). So I was wondering. The information of credit card offers day or not, because you have tried to load twice the old Cardinal

  I already tried with the support (to appeal, they have not), any help would be good.

  I checked that you have bought in a Digital shop CC river, unfortunately the credit card can be changed by contacting support.

  Please visit http://shop.adobe.com/store/adbehap/Content/pbPage.faq

  Please click Accounts & billing link here https://helpx.adobe.com/contact.html to have a conversation with our billing support team.

  Concerning

  Stéphane

• see this eror come

  Error:

  We are not able to perform the selected action. Please accept our apologies for this inconvenience. We have been notified and are already working to fix this as quickly as possible. Please click the back button on your browser and try this action at a later date or take a different action.

  Error number: PMT_000008

  Please tell me

• I can't change my credit card on my account details

  I followed the instructions http://helpx.Adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html #creditcard but it gives me the error:

  Error:

  We are not able to perform the selected action. Please accept our apologies for this inconvenience. We have been notified and are already working to fix this as quickly as possible. Please click the back button on your browser and try this action at a later date or take a different action.

  Error number: PMT_000008

  Help, please!

  Thank you

  Leslie

  Hi leslieccy,

  I understand your concern, in this case, it will be best to contact Adobe to change credit card information.

  Please use this link http://www.adobe.com/support/download-install/supportinfo/

  Thank you!

  Florianne