Portege R400-103 - 3 G internal modem does not

Hello

I have several problems with my 3g modem. Even if everything looks well installed, the modem does not respond. In addition the hibernation, sleep and shutdown cause in an accident.

Portege R400-103
-Windows 7 Professional

* About sleep/wake extended/dhutting down: *.
When I disable devices that are bound to the modem 3g, this all works, so my conclusion is that this has something to do with the 3g device.

On the modem does not: *.
When I go to the properties of the modem, and I ask for a diagnosis (modem to send information on the State of request) a box arrives with a message that the modem has failed. The modem worked, and frankly I don't know what crazy it has stopped working.

Maybe you guys need more specific information. Please let me know.

Any help appreciated.

Hello

Just a question at the beginning: is your laptop preinstalled with original OS that you got with your laptop Portege?

Tags: Toshiba

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