Portege R500: Card reader SD and ODD do not work - drivers needed

I have laptop portege R500, product number: PPR50E-04X04WCE.

last year, I changed the operating system and installed windows 7.
Since then, I can't use the dvd drive or the sd card reader.
And the control panel it apears two unknown devices, but I can´t find the controllers for these.

What can I do to fix this?

I assume you found unknown devices in Device Manager.
Check it please http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=78
Here you can find instructions how to identify the unknown devices.

I checked the Toshiba download under http://www.toshiba.eu/innovation/download_drivers_bios.jsp page and your Portege is listed there, but under the option ARCHIVE. It is supported for Win7 so there is no problem to install all the drivers available.

Check it out please and let us know if you still have the same problem.

Tags: Toshiba

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