Portege R500 Fingerprint Utility not recognizing Win 7 password

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• Portege Z830 - Fingerprint Utility not to enroll fingerprints

  I just bought the Portege Z830, and fingerprint utility allow me to register fingerprints.

  So after some research, apparently, I need to delete the memory via "TrueSuite Access Manager", but I don't seem to have this program on the laptop.

  Any help would be great.

  Also anyone know how I can synchronize the utility of fingerprints with firefox, so I can just use it instead of enter my sign in details and passwords on Web sites? (Im not sure if the fingerprints of toshiba program can do this, but my sony vaio program can therefore was wondering)

  Thank you.

  Hello

  > Also does anyone know how I can synchronize the utility of fingerprints with firefox, so I can just use it instead of enter my sign in details and passwords on Web sites?

  As far as I know it was supported under Win XP and I think that this should also work in Win 7

  Support for laptop and Authentec Fingerprint Software (TrueSuite)
  The latest version of the software appears to be available for Portege Z930.
  On the European driver Toshiba page, you might find the v version 2.0.0.9 for Win 7 64 bit

  I recommend that you install this if you cannot find the software on your HARD drive.

  Also recommend to check this:

  + Useful information with regard to the protection of files with AuthenTec fingerprint software +.
  http://APS2.toshiba-tro.de/KB0/TSB9C02RC0001R01.htm

• Portege R500 - fingerprint reader and SD card reader does not work

  Hello

  I hope someone can help me.

  I bought an opportunity Portege R500 (the warranty is still available until 12/2010) and set up with Windows 7 Home Premium.

  I installed all the drivers for Windows 7 from the specific model support page. Driver Vista have been installed for all drivers, which are not available in Windows 7.

  If everything works fine, except the fingerprint reader and the sd card slot.

  Fingerprints: I tried al a lot of drivers, even that of the R600 and R700 (such as proposed by someone here in the forum). When I run the Toshiba fingerprint utility, a text box tells me, that there is no connection with the sensor. Authentc software does not work either.

  SD card reader: I tried several SD cards from a card SD 2 GB simple and old (but functional) Kingston. According to the Director of devicce, the driver is correctly installed and running.
  The blue icon next to wireless light turns on and after a "long", a message box appears and asks me to format the card. It takes a little longer and then I get the massage, the card cannot be formatted. I tried the same procedure with a SDHC card 4 GB and a Micro SDHC card in a SD card adapter. Then of course the cards are identified but not usable and formatted.

  There are several reports of other users of the internet, the locations of sd card in computer models laptops different toshiba have problems under Windows 7.

  The two problems have emerged as well under Vista. My hope was, this upgrade to Win 7 solve poverty. Unfortunately remain the problems of th I have Win 7.

  Thanks in advance,

  Michael (Germany)

  Thanks for the feedback second
  By the way; It is a forum for user to user in this community, everyone is trying to help everyone, so if someone wants to say that he would be able to help, then you will get a response from such user maybe you should also pass a few simple threads in this forum and might help other users as well?

  Tip; BIOS update and setting BIOS by default (with F9) can solve many problems... it's worth a try...

  By the way; Win 7 is able to update the drivers automatically. I recommend that you run an update in Device Manager and let windows search for the update.

  I ve got another laptop and installed Win 7 as well. The card reader Vista driver has worked for me on Win 7 OS just a tip

• Portege R600-10 q Finger Print Utility not recognizing not print

  I have a laptop Portege R600-10 q, which has been upgraded to run Windows 7 Professional (32 bit) using the provided upgrade drives Toshiba.

  Recently the digitization of finger printing became unreliable so I followed my usual practice and removed the old fingerprints and undertook a new analysis of my fingers.

  I find that there are three required scans for each finger. When I scan the first two times the impression is immediately recognized and rated 'good '. However, the third attempt always fails and will scan up to 8 times, and then the treatment is finished. This happens, regardless, whose finger is involved, the computer restarts, run the utility as an administrator etc.

  I uninstalled the utility of fingerprinting and reinstalled, but the same problem persists.

  I would be the value of suggestions to get the fingerprint utility, works again.

  Andrew

  > I uninstalled the utility of fingerprinting and reinstalled, but the same problem persists.
  Did you use the most recent finger printing software?
  Please do.

  Please try the software of fingerprints for Portege R700.
  New version that came out for Win 7 32 bit and 64 bit OS

  PS; You must remove all fingerprints before installing the new version...

  Good bye

• Failing utility Portege R500 fingerprint after upgrade to Windows 7

  Just, I improved my Portege R500 to Windows 7 (clean install) and downloaded the latest Tosh utilities and install.

  When I tried to set up the utility of fingerprints by the registration of fingerprints, I get to the end where I am asked to register the imprint, and then get the message "operation failed. Model duplicate already exists. "

  Can anyone help please?

  Hello

  Seems there is something wrong with the registration of fingerprints for me it looks like the old fingerprints are still present, somewhere in the registry or on the folder of files to HARD drive.

  I think you should first remove the traces of fingers and then have to uninstall the software.
  After this should clean the registry using a tool like Ccleaner.
  Restart the unit. Install the VAP (value added package) and fingerprint software!

  I hope this helps!

• Portege R500-S5001X will not start

  My Portege R500 arrested last night when displaying "my pictures" and I was not able to do restart upward.

  I removed the battery and turn the direct power, but when I power on I get the Toshiba with "Intel" page in the lower right and five icons feature lower downtown.

  It will not boot to Windows, I know I should know, but I "think" it works under XP.

  I have no recovery disks, he passed to us my father in law a few years ago and no supported drives has come that I can find.

  Can someone help please!

  Thank you
  Tim

  Hey,.

  Can you please verify certain things?

  You can start in safe mode? After you have powered on the notebook press key F8 to access the Windows Advanced Boot menu and select mode.

  If you cannot access the t Windows Advanced Boot menu, you must check the BIOS if the HARD drive is recognized correctly.

• Portege R500 - Touchpad does not scroll after Windows 7 upgrade

  Hello!! Happy new year!!

  I got a great Christmas present, an upgrade to windows 7, so I upgraded the operating system of my Portege R500 of Bussiness from Vista to Windows 7 Home Premium. Up here, the performance of the laptop has improved BUT the touchpad is not working properly and with correctly I mean that scrolling is not working more. I checked toshiba Web page downloads and there is no driver for the touchpad for windows 7. Is that what I can do to back the scroll function to work or is it just a matter of patience

  Thanks in advance for the help
  See you soon

  If you are certain that there is no driver Toshiba and is your Synaptics touchpad then try their drivers for Windows 7 [http://www.synaptics.com/support/drivers/]

• Portege R500 - Vista does not SP1 using windows update

  I just got a new Portege R500.

  Do not specify the information of Windows Vista Service Pack 1, so I guess that's not?
  But the automatic windows update does not offer to install SP1.

  What I have to do it manually? How?

  The other question is: is it OK to do, or are there many problems with drivers after that.

  Please help out me.

  Hello

  First update of Windows is always desirable and SP1 is really necessary, because it fixes many bugs in Vista.

  One of the reasons why Windows Vista doesn't automatically update the SP1 version, is that SP1 can be installed.
  Check if SP1 has been installed. To do this follow these steps:

  1. Click Start, right-click computer and then click Properties.
  2. Windows Vista SP1 is installed, you will see a reference to Windows Vista SP1 is displayed at the bottom of the Windows edition section

  However, I found a useful document of Microsoft Knowledge that could help you to update SP1
  [Windows Vista Service Pack 1 is not available for installation from Windows Update and is not offered by automatic updates | http://support.microsoft.com/kb/948343]

  See you soon

• Portege R500 - Fingerprint Software has suddenly stopped working: driver error

  Hi you all,.

  yesterday it worked perfectly, now the driver of fingerprints could not be initialized (charged ok, error system at boot).
  Now the fingerprint software is useless, since the device no longer works).

  Uninstalled and reinstalled does not.

  Clues?

  Hello

  He s strange a driver doesn't work all of a sudden.
  However, perhaps there are system files or corrupt driver who knows...?  :|
  If the software and reinstalling driver don t help, try to roll back the OS to the point of time at the beginning.

  In the worst case, you will need to use the Toshiba Recovery CD to restore the machine to factory settings, but I hope that the Vista System Restore tool.

  Good luck and best regards my friend

• Portege R500: Fingerprint Software and VIsta SP1 problems

  I encounter another problem which seems to be related to the fingerprint software. If I install the software, no issue arises. Once I register the fingerprints, the system slows down. Same clang of the other computers in the domain, in that I am, the response slows down gradually and then fails several times, before becoming inaccessible.

  Then as Exlopre crashes after a while. If I can stop the command, it hangs at the screen bright blue vista saying "logout". Then, the only way to turn off the computer is by holding down the power button.

  I log back in again once, unregister the fingerprint and all works well.
  Any idea? Thank you

  P.S. The software and drivers Vista SP1 and Toshiba are fully patched/updated

  Hello

  I am interested in your question, you are connected to a domain and use the fingerprint software in the network?

  Well, how it works in the Working Group?
  Have you noticed the same slowdowns system using laptop computer not connected to the network?

  Please check this because I guess that there is local connection between domain parameters (server) and your stored settings on the R500.

• Fingerprint reader not recognized on laptop Pavilion dv4t-1400

  In this last week, my fingerprint reader is no longer running on my laptop Pavilion dv4t-1400. I think that he stopped when last week he had two usb problems which are still pending - that is to say, under Device Manager, there are two USB keys with a yellow warning triangle and after trying to help out, he said: "Windows has stopped this device because it has reported problems. (Code 43) ».

  I reinstalled the Validity Sensor software several times, but it does make a difference.

  BTW, to the best of my knowledge, there had not been any new software updates before the USB errors.

  This problem is solved when I turned off my laptop, unplugged the adapter and all external connections, removed the battery, expected a minute, resinserted the battery and restarted my PC.

  Validity Sensor driver has been added automatically by Windows, and my fingerprint reader is now recognized and working.

• Portege R700-17Z bios not recognizing USB devices

  Hello

  I'm after some advice on a problem I'm having with my R700, I can't get the laptop to recognize USB hard drives start-up stage. I am trying to use Acronis to create an image that I have 40 of these laptops.

  The CD-ROM USB CD drive is recognized and is therefore a Corsair USB pen (which is unfortunately not large enough), but I have three hard drives USB (a Freecom Tough Drive, Buffalo MiniStation and Western Digital passport) and none of them are recognized by the BIOS. Legacy USB emulation is enabled.

  Am I missing something?

  Thank you, Karen

  Hello

  The BIOS does not support * USB HDD * as a boot device. Any reader USB CD/DVD or USB stick is bootable USB devices.

• Portege R500 BIOS update 1.60 - WIN

  Hello

  I was watching the update of the BIOS available on download since 25-03-08 pages 1, 60 - WIN.

  Anyone know what is the update?
  The explanation on the download page says simply: + "This Bios update adds functionality to your system." +

  Thanks in advance.

  If this isn't much of a change, that you need not update BIOS. Continue to use your laptop with pre-installed version. ;)

• Satellite A200/W00 - fingerprint is not recognized by the software reader

  Hello.

  I'm running a laptop Toshiba Satellite A200/W00 (PSAF6A-0W00IN), and I recently installed my brand new Windows 7 Professional that I just bought.

  I found drivers for Windows 7 for my laptop on site and installed the Protector Suite QL 5.8.0.4024, and very comfortable.

  Once I restart my computer after installing on the connection screen where the button scan fingerprints is connect it says "Cannot read the scanning device", or something in that sense.

  When I connect another pop up with the program on the bar showing the same thing, that my fingerprints, the scanner must be connected tasks. It is built into the laptop, it should not need to "plug".

  I tried to uninstall the drivers for my biometric device, and then on the analysis of the physical changes he immediately detected my fingerprint again reader and reinstalled the drivers of it.

  So my fingerprint reader is clearly working, but Protector Suite QL is not detect it. I don't understand why.

  Someone has discovered this problem or knows how to fix? I can't exactly check the State of my scanner as it is built into my laptop.

  You can use fingerprints (TrueSuite Access Manager) software and all the features it?
  You have registered your fingerprints? Some problems?

  Check the settings from there and be sure connect password option replace Windows with the connection of the fingerprint is enabled.
  In all this history it's really strange that only the windows fingerprint logon cannot correctly detect the device.

  I have a Qosmio x 300 with fingerprints. Have updated Win7 and everything works well. I may simply have more luck then you have. ;)

• Portege R500 - Touchpad does not work on Windows 7

  I installed Windows 7 Ultimate, but cannot get the touchpad to work.

  Any suggestions for a fix?

  Post edited by: adeery

  Hello

  Have you tested an external mouse on the laptop? It work?
  The touchpad is listed in Device Manager?

  Normally, you can enable or disable the touchpad through FN + F9. Did you check that?
  You may need to install the package of value added for this.