Portege R500 is seriously defective

Similar Questions

• Re: PORTEGE R500 IS SERIOUSLY DEFECTIVE 2

  Not only, it becomes so hot that typing becomes uncomfortable, or wakes suddenly in hibernation, the fingerprints in the shade sensor systematically after only a few months after the purchase!

  I read that it could be due to an update of Internet Explorer, so I uninstalled the updates, but the problem remains and the worst thing is it does not recognize the password.

  Someone helped me to bypass the problem of password written, but one of the main reasons why l bought this Toshiba R500 is the gadget to fingerprints and it doesn't and Toshiba does not help with this according to several users of the forum.

  Can someone tell me how to restore the fingerprint sensor? At Toshiba ever done for you

  I'm assuming your R500 is still under warranty, so I would have it send an ASP for repair. There is a list ASP on the site www.mytoshiba.co.nz

• Portege R500: Explorer crashes cured by installing the Driver Sound R600

  The equipped Portege R500 of Vista is a great phone except that mine Windows Explorer (not IE) kept crashing without obvious reason. The taskbar would suddenly become unresponsive and then I would get the opportunity to restart Explorer. "Problem Reports and Solutions" shows 129 these events in the 44 weeks since I bought it, and it is not my main computer, so I don't use it every day

  In any case, I think I found a solution which is to replace the R500 Realtek Sound Driver (version 6.0.1.5400) by the one for the R600 (version 6.0.5655). Since doing the crash seems to have stopped.

  The idea was that almost all of the events in question 'AppHangXProcB1', ' waiting on the name of the Application: svchost.exe:AudioClientRpc', and ' bucket ID: 157806391'. Research put in question the Realtek Sound driver and revealed many reports indicate that a similar problem with other laptops.

  The original version 6.0.1.5400 is still topical for R500 according to European and us sites Toshiba. However, the R600 version is 6.0.5655 dated dated 17/11/2008. As the R500 and R600 so similar I installed and have had no accidents since then. Previously I tried to upgrade to version 6.0.1.5624 (from Windows Update on 2009-03-04) and 6.0.1.5477, which Toshiba Canada for the R500 question, but they were no better than 6.0.1.5400.

  I haven't noticed any bad Effect to have the pilot of 'bad '. Of course, it would be nice to have advice from Toshiba on this and to know if other people have had similar problems with their R500, but in the meantime, it's great to be able to use it without the bar all the time freezing of tasks.

  Post edited by: Johnson

  Hi Johnson

  Thanks for this report. This is the solution and the very interesting question.
  Let's see if someone else will report on the same or similar topic.

  To be honest, I can't imagine that Windows Explorer may hang so easy with the settings.
  All the preinstalled images are tested and if there is a serious problem you need to Toshiba. But anything is possible.

• Portege R500 suddenly turns off, restarts

  Scared near death of my 16 month old Portege R500 running XP Pro.

  Symptom: It suddenly shuts down while I work - the screen turns white (black - although a fraction of a second of vertical - I think - lines), then it starts again. When it restarts automatically, I get a notice from windows saying that my system has recovered from a serious error. What happened three times in the last month. I can't be sure of that, but I think that in all cases, I was working in IE - version 6 and now upgraded to 8 (which keeps freezing upward in his own right, but seems not related). It seems to happen completely randomly and not at any relevant time as starting a program or something.

  QUestion: any experience? Anyone know what is happening? My hard drive is going to die, or is it just an overheating?

  Note relevant potential: 36 to 40 degrees celcius here for the last 8 weeks. The computer is so hot that you can fry an egg on it. It is on a raised platform and let him NAP for an hour or two after lunch. Two of us sit with a fan on us. We use an external display.

  Thank you in advance.

  > It suddenly shuts down while I work - the screen turns white (black - although a split second of worm)
  > Note relevant potential: 36 to 40 degrees celcius here for the last 8 weeks.

  Well, the high temperature might be the cause of this behavior.
  And of course, that could happen often in the summer while a higher outside temperature.

  I think you should check the cooling fans.
  Spray compressed air to remove dirt and dust from the fans.
  Ensure that there is enough free space around the laptop to get properly air circulation.

• No driver controller network for Portege R500 (Windows XP)

  Hello

  I don't understand why Toshiba does not have the drivers needed to make a new Portege R500 WLAN works. I have absolutely no ability to wireless networking, as if the switch is off, and I have a yellow question mark in Device Manager of Windows ("other devices", "Network controller"). Windows can't find a driver on the restoration of two CDs and trying to install all of http://aps2.toshiba-tro.de/wlan/?page=downloads doesn't help either.

  Someone manages to find the drivers to fix this 'Network controller' for a R500 Windows XP? Maybe that my device has a hardware defect, because I can't believe this WLAN for XP support is not provided, out of the box or at least by downloading files on the Toshiba support site

  Thank you
  Olivier

  Hello

  It is strange for me to read your ad one thing. Can you explain what you mean with: Windows can't find a driver on the restoration of two CDs.?

  As much I know restore CD/DVD is not a kind of collection driver but the recovery image that you can use to clean operating system installation. Can you please tell me what restoration (recovery) CD you have? Are two of them for an operating system, or you have one for Vista and one for Windows XP Home edition.

  I checked Toshiba's support page and it has a WLAN driver version 11.5.0.32 / 9.0.4.37. Download and unzip the driver files and before you start installing check readme.txt file first.

  Moreover, for the installation of Windows XP Home edition please use the Instructions of facilities document and follow order listed facilities.

• Portege R500 screen problem

  My Portege R500 screen is a light quite leak in the edges and it is impossible to display anything on the sides.
  It is very difficult to watch videos. Black is dark gray.

  Can I have a defective unit?
  Is it possible to fix this screen to warranty service?

  How is your R500 screen?

  Hello

  I'm not quite sure of what could be the problem exactly. There may be something wrong with the FL inverter, but it is my personal suggestion.
  To get a detailed fault diagnosis audit specifications would be necessary.

  > Is it possible to fix this screen to warranty service?
  If you warranty is valid that everything should be done for free just contact the ASP in your country and ask for later handling.

  The technician of the authorized service provider should be able to provide more details and should help you.

  Good luck

• Windows XP works on Portege R500-126

  Hello

  I just wanted to check that Windows XP runs entirely on a laptop R500-126.
  We are not moving to Vista any time soon so we must be sure that it will work.

  A dealer also suggested that this might even void the warranty.
  I have my doubts, but if someone could confirm it to be?

  Any information appreciated.

  See you soon,.
  J

  Hello

  I put t see serious reasons why the XP operating system shouldn't t work on the Portege R500.
  AFAIK that Toshiba XP drivers are out on European Toshiba driver page and everything should work after the installation of all the XP drivers and tools of Toshiba.

  The right installation order is very important. Please see the installation instruction txt file placed on the page to get the correct order.

  By the way; the instillation of XP will not void the warranty ;)

  Good bye

• Password BIOS in Portege R500

  Hello!
  I found my old laptop, but cannot start - forgotten BIOS password. Disconnect CMOS battery did not help.
  Local support asked me to service offline, but they want too much money to unlock - this laptop is now less expensive itself.
  Support of the USA asked me write here
  May be someone can help generate answers unlock code?
  Model is Portege R500 PPR50E-06W012RU

  Protection of the BIOS is a very important feature for protection, so it cannot be discussed in the public forum.
  If someone writes here how you can remove the password BIOS all stolen Portege R500 can be unlocked.

  I know that it costs a bit, but this should be done by the authorized service provider.

• Portege R500 - RAM and disk SSD upgrade

  Hello

  I have a PORTEGE R500 bought in 2007, SERIES NO.48025469H.

  I have obvious problems with VISTA and WINDOWS 7. The two do not work well, because he seems to have a memory. I wonder if I can increase the memory and replace the drive with an SSD. I want to keep this laptop because it is perfect for all my needs.

  Thank you

  Message was edited: assignment has been translated

  Hello

  According to the specifications of the laptop your laptop can handle with GB of RAM, but has been bundled with 2 GB memory is not possible.
  http://www.Toshiba.it/discontinued-p...Tege-R500-11z/

  What about SSD? SSD upgrade is possible and you can use 256GB SSD for upgrade. After this system will be much faster, and you will certainly more performance and speed.

• Portege R500 - network Constant interruptions

  I have a Portege R500 with Windows XP (SP3 now, but same problem with SP2 and same problem before and after all reinstall them), and the network continues to interrupt. It's desperately irritating, because I work a lot of ssh connections, and almost every time the connection breaks I lose some work. The best of cases, it's that I have to log in again and continue where I was.

  This happens regardless of whether I use WIFI or wired network, and sometimes little matter where I am - home, office, coffee internet, that, is not my connection. The network is interrupted every 15-30 minutes, and sometimes as I type or loading a page, while other times it seems just to occur. It is usually easy to tell when it happens, because all the ssh connections instantly hang, all my messenger connections are broken and Outlook complains that he has lost the connection to the Exchange Server. The connections Outlook and messenger do not realize anything is wrong before the connection started actually working again, which has probably something to do with TCP or ICMP messages finally get through, but it's really strange that TCP is not only address the problem transparently - the physical connection is never interrupted for long.

  I guess that it probably has something to do with energy saving, but I have been unable to resolve in setting energy saving settings. Also, I have the same problem, regardless of the question of whether the laptop is powered.

  (Probably?) it is not a hardware failure, because I don't have the same problem in Ubuntu Linux and memtest does not report the errors of memory. (Speaking of which, is there a memory testing tool or self test tool integrated with this laptop?).

  Any suggestion would be appreciated. I tried calling the number of local support twice, but it didn't help much to get there.

  Thanks a lot for this great info

• Portege R500: Pwdbank starts consuming 50% of CPU

  Hello

  I have a Portege R500 (it's great!), running Vista with SP1.
  However from time to time pwdbank.exe, the banking password part of TrueSuite, starts consuming 50% of CPU.

  I downloaded the last update, but it has not solved the problem.

  Has anyone seen this problem?

  Thanks in advance

  Why do you think that it s a problem?
  Maybe this application needs of these material resources from time to time

• Portege R500: Cannot restore Vista using Toshiba recovery disks

  I downgraded Vista to XP loaded factory.
  However, I would now like to restore back to Vista.

  I have disc 1 & 2 ' product Recovery DVD-Rom; Portege R500 disks.
  They are also marked "Windows Vista Business (SSD/PATA)" has been provided by Toshiba.

  I don't know how to use these discs to restore my operating system to Windows Vista. When I insert disc 1 and after loading some files, a message "cannot read the file source or disk - Preinst2.SWM" and I can not go any further.

  An instruction step by step would be greatly appreciated

  I wonder why you receive two recovery disks. As far as I know Toshiba Vista Recovery image is stored on a DVD.
  Perhaps you have received two CD

  In any case, have you tried to boot from the second disk? I mean the second recovery CD?

  Usually, recovery is not very sensitive. You must boot from the disc and should follow the instructions on the screen.

  The error cannot read from the source file or disk - Preinst2.SWM looks like a little to the Conference on disarmament would not readable or the CD/DVD drive would not read the disc properly.

• Portege R500 - low volume with Win 7 and Realtek driver

  Hello

  I have now installed Windows 7 on my R500 to prepare for the end of Windows XP to life.
  I've experienced this now with Windows 7 sound does not really work.

  Build-in speaker does not work and a speaker connected to the outside with amplifier can get just a little sound in the maximum amplification I googled and saw many people having similar problems.

  Does anyone know if Toshiba has a solution for this?

  Other people with laptop computers Portege have the same problem?

  Thank you
  Markus

  AFAIK the Portege R500 supports Realtek ALC262
  I googled and found some people having problems with low sound volume on other laptops from other manufacturers using the piece ALC262

  But I found the solutions :)
  Download the utility of small noise turn Mute Off after upgrade to Vista
  [Its utility to turn Mute Off | http://support.toshiba.com/support/viewContentDetail?contentId=1671893&pf=true] and unzip it with WinRAR or WinZip
  You will find a small file called "MuteOff". Run this file as an administrator and check if your sound would work.

  Note: All drivers should be installed as well as the Realtek audio driver.

  Your comments would be appreciated

• Portege R500: Card reader SD and ODD do not work - drivers needed

  I have laptop portege R500, product number: PPR50E-04X04WCE.

  last year, I changed the operating system and installed windows 7.
  Since then, I can't use the dvd drive or the sd card reader.
  And the control panel it apears two unknown devices, but I can´t find the controllers for these.

  What can I do to fix this?

  I assume you found unknown devices in Device Manager.
  Check it please http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=78
  Here you can find instructions how to identify the unknown devices.

  I checked the Toshiba download under http://www.toshiba.eu/innovation/download_drivers_bios.jsp page and your Portege is listed there, but under the option ARCHIVE. It is supported for Win7 so there is no problem to install all the drivers available.

  Check it out please and let us know if you still have the same problem.

• Portege R500 - replacement of the keyboard - success

  After buying a new keyboard for the R500 on EBay about a year ago, I finally blew the courage to replace a badly scratched by a new keyboard. The reason I've waited? I was worried about how to get out the old keyboard (it is locked down to the chassis, and it was obvious that I have would hurt one during the withdrawal.

  There is a nice write-up general on how to disassemble a R500 here:
  http://www.irisvista.com/tech/laptops/Toshiba-Portege-R500/disassemble-laptop-remove-hard-drive.htm

  The description above is not to discuss the keyboard however, so here's some additional information and tips:

  * Read this whole procedure before you start - it's simple, but not for the faint of heart.

  * Shut down, unplug the power, remove the battery.

  * Make sure that you have the correct keyboard for your model. The US keyboard is p/n G83C000903US for example. One I removed was a Rev 1 and a new one, I had a Rev 2 (don't know the difference - they look identical). They can get as low as $40-mais check the part number before you buy.

  * The keyboard connector is located under the computer, and so you will have to take off from the bottom, carefully following the instructions in the link above.

  A couple of notes: (a) the cable Ribbon PCMCIA connector must be opened to disconnect the cable, as this is the only thing that prevents you from removing the bottom of the computer. You can easily do so through access memory on the back door, but BE careful not to damage the cable lock. It works by switch to the top the little plastic lever that is held in place by small pieces of plastic on the sides of the connector that flex * a little *. Be gentle with this connector. When you put it back later-connector, if you placed the cable all the way into the connector, you can lock with only slight pressure down on the connector, and it will snap into place.

  (b) there are other types of cable Ribbon connectors use too. For example, to unlock the keyboard connector, now visible also on the bottom of the deck, slide both ends of the connector in the direction where the cable plugs in. They are snug and will only move about 1/4 ", be gentle but firm.

  (c) the two tiny connectors blocks free access to the water of the keyboard do not have locks on them. We're a band with only a few drivers, and one is a red and white power connector. Just pull out them. All the other connectors, you will probably miss through requires unlocking, so be careful!

  _Now back to the keyboard: _

  Once you have managed to disconnect his cable on the bottom, turn the laptop and start to remove the keyboard on the edges. It is supported by many small pieces of sticky tape, 2 faces, and that's it. As the base of the keyboard is made of aluminum, it is likely that you will distort the keyboard a bit as release you it, even though it may be downplayed maybe using a tool like a rule or something plastic and pry with it. Take care of not to damage the connector of the Ribbon and try to ignore these scary cracking sounds that identify each section!

  Once you have turned it off, you must remove any excess tape before starting point and again put a bunch of small pieces of new, good quality 2-sided tape (such as 3 m). No need to use anything stronger or thicker - just put a bunch of parts everywhere on the base, especially near the edges and the space key.

  Now, finally, turn the keyboard in position, making sure that you screw the connector back Ribbon through to the correct place. Turn the laptop over and re - insert and lock the Ribbon connector (make sure that it is directly and fully forward lock connector). All other connectors back in too. Then come back and push down hard on all sections.

  Re-assembling, taking care to put the 4 mm and 6 mm screws in the right places and a tiny on the side.

  Cross your fingers and turn it on!

  Good luck!

  Thank mate for this review.
  Generally the replacement of keyboard is not really complicated and someone with small technician skills should be able to replace it