possibility of joining Adobe outside service hours? E-mail?
I am a single user, but I just realized that I am in charge of two accounts! Then I checked my credit card account and I also paid for two accounts! CAN´t join the hotline now... Help!
We are sorry for double charges, there were two active subscriptions placed on the same day for the same product. I understand that it might be a mistake.
I refunded all the charges of the purchase of the second since purchase in December 2014. You will not be charged for the CC second.
Concerning
Baudier
Tags: Adobe
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Making contact can be hit or miss for some people, and despite the demand for 24/7 chat support which normally do not weekend.
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
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Try to think about it as "OCR on a PDF by", not some kind of conversion. Who can help you locate a service such as Adobe do not have. Be aware that, if you find the clumsy bureaucracy to get the software installed, it can be insurmountable for a service online because of privacy. Protocols within governmental organizations are strict in order to keep all not controlled.
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You will need to contact support by calling/chat for this request.
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If this answer solved your problem, please click 'Solved It' next to this response when connected to the forum.
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update if necessary:
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To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Get help from cat with orders, refunds and exchanges (non - CC)
http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
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800-833-6687 (the only one from 05:00 - 19:00 PST, Monday to Friday day US).
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
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http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
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If you talk about photoshop cs to 2003, then you will not save it or activate it.
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ml https://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.HT
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Hi all is there,
I use creative cloud membership. And I fails to cancel the membership. I use google chrome and firefox to access my account, but when I opened 'manage plan' to cancel, there is always a 404 error.
So I try to contact the customer service team, but there is no any direct e-mail contact, only forum and phone number, no cat. I post in the forum and that answer only Member me, not the adobe staff.
We, customer, pay US $ 33/month to get a very bad customer service. I use many online services and Adobe seems the worst customer service I've experienced up to now.
Adobe customer service, where are you now? Please submit and serve your customers well or your business will suffer a loss. TKS for listening!
Cancel see answer #1 in https://forums.adobe.com/thread/2023066
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Hello:
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Kind regards
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