Post-it notes 'compatibility mode' delivers on Storm

We have a recurring problem with OS 4.7 and the storm. It goes like this: a customer has a curve (or other older device) and the modernization of a storm. When they migrate to the new device, he puts on our OS version 4.2 of the application to the storm.

Of course, the storm recognizes that our version 4.2 is not able to touch and places it in the penalty box "compatibility." Then there are numbers that we have a version of the storm on the web site, so that it will download this version.

Unfortunately, OS 4.7 has already placed the app in the penalty area, so the app still works in compatibility mode (blue border, permanent keyboard). Finally, he comes in contact with our support office and receives instructions to completely remove the app, reboot and re - download version 4.7.

So here's the problem: it sometimes works, and sometimes it isn't. We are accumulating a growing (and very angry) Group of customers who are still stuck in "compatibility" mode

Someone has found a sure-fire method to disable this & * % ^ @*) (#& @ compatibility mode?)

Thank you, we will try to disable manual.

I also received a note from RIM to set the JAD file with the following property:

RIMTouchCompatibilityMode = false

Anyone tried this?

Tags: BlackBerry Developers

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