Pre-installed Vista does not work on my laptop

Hello

I have a new Toshiba laptop with pre-installed Vista Home Premium. It works just completely.
My daughter bought it for me from PC World in the United Kingdom and I live in Guernsey.
All the options of what I do now, as right now I have a laptop unusable.

I'm partially blind and need a computer to function well.

Hi Denise

Have you tried to use the Toshiba Recovery CD and reinstall the entire operating system?
You should do this.

On this way you might know if it s a hardware or software problem

If the laptop will not properly work after reinstalling the operating system from the recovery CD Toshiba then it could probably be a hardware problem.

If hardware laptop s malfunctioning it s necessary to contact the service provider authorized in your country. Technicians could check all components of the laptop and can locate the fault.

Good luck Denise

Tags: Toshiba

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