Preview crashes during startup by clicking on an image
If the preview is already open, it works fine. If it is not open and I double click on an image of that overview hangs when it attempts to open. The image is configurΘ for dΘmarrer with preview. Here is a part of the accident report:
Process: Preview [1741]
Path: VOLUME/Volumes/_CCC SafetyNet/*/Preview.app/Contents/MacOS/Preview
ID: com.apple.Preview
Version: 8.1 (877)
Generation information: Preview-877000000000000 ~ 8
Code type: X 86-64 (Native)
Parent process:? [1]
Responsible: Preview [1741]
User ID: 502
Date/time: 2016-07-28 23:30:42.615-0400
OS version: Mac OS X 10.11.6 (15 G 31)
Report Version: 11
Anonymous UUID: D7B9B2AF-FF35-14CC-5D70-918AFE0C4A2E
Time since started awake: 28000 seconds
Integrity of system protection: enabled
Crashed thread: 0 dispatch queue: com.apple.main - wire
Exception type: EXC_CRASH (SIGABRT)
Exception codes: 0 x 0000000000000000, 0 x 0000000000000000
Note the exception: EXC_CORPSE_NOTIFY
Request for clarification:
Reason for termination due to an untrapped exception 'NSInternalInconsistencyException' app,: "unable to load CommonToolbar.proplist.
ending with an exception uncaught of print type
Abort() called
Any suggestions?
Hi, nealt2!
Thank you for using communities Support from Apple. After reading your post, I understand that if you try to open an image with preview, the application will close unexpectedly except if it is already open. I use Preview to view the pictures quite frequently, so I know it is convenient to simply double click on an image and open it automatically - I'd be happy to help you with some troubleshooting you can try!
My first recommendation is to stop the preview application, then re - open all holding the SHIFT key. After you have done this, you can exit the application again and try to open a file with a double click.
If the app still unexpectedly quits, try restarting your Mac using the menu Apple in the upper left corner of the screen and selecting Restart in the drop-down menu, if you have not already. Once the Mac boats back, try to open a picture.
The next thing I would say if you still have problems for the application to open by clicking on an image file would be to restart the Mac in safe mode and try to open a picture there. The article below will give you more information about the safe mode and how to enter if you're not familiar:
Try safe mode if your Mac does not end commissioning
Even if the title of the article is not specific to your situation, safe mode is always a good step to take. He runs a system check when you start and also disables some software that may cause a conflict. Take note of the results you will find trying to open an image in safe mode, and then restart the computer and try again.
If your preview application still quits unexpectedly, after having tested in safe mode, the next step that I recommend is setting up a new user account and trying to open a picture it. The following article will allow you you know why test in a different user account can be useful and help you create a new account if you need assistance.
How to test a question in another account on your Mac.
See you soon!
Tags: Mac OS & System Software
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