Print on the envelope paper

I have created 4 "x 9' standard size 'door card' in MS Word."  When I print this document to the 'Envelope' pre-selected on the 8600 printer paper size, height 1/2 "copy is empty.  It will not print to the edge.  Print preview is also blank on the top of page 1/2 ".  I tried 'everything' for this problem.

If I print the same document, but a document 8.5 "x 11" 8.5 "x 11" paper, it prints correctly all the way to the top. "

Suggestions?

Geoffrey

The store owner

I am betting that with the old printer you need to define a custom paper size so he can feed. With the 8600, the custom paper size function has been removed. I bet that if you assign the printer to use another driver, it will work as did the 3180. This post I've done will be to guide you through the process. Let me know what happens.

Tags: HP Printers

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