HP Envy 4500 e everything in a single principle: definition of the size of the envelopes to print

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• HP Envy 4500-cannot print in COLOR and do not give me an option. ONLY black and white shows option

  My test page for the HP Envy 4500 comes out beautifully with vibrant colors and without streaks.

  I can also print other devices with color.

  Not connected directly to my computer, I have no options to print in color.  Photos, web pages, PDF files all print in B & W.

  The other forum posts which give instructions to get out the cartridges do not solve the problem.

  I am printing from an OSX and I have genuine HP cartridges.

  If I unplug the USB printer and try to print wireless, it still doesn't print in color well can we of our two phones (ios and android).

  Help, please.

  I uninstalled everything and him reinstalled the HP Envy 4500 driver out of the site.  Now, it will be printed in color of all programs.

  Hope this helps someone

• Installation of 4500 HP Envy does not accept the IP on printer

  I was installing my new HP Envy 4500, and everything was a lot. The printer connected to my router Westell 7500 wireless and I can see it on the network with the IP 10.0.0.17. When the installation on my computer, I get to the point where he asks the IP address on the screen.  I can't clear the checkpoint.  He dislikes this IP address. (It seems like a simple IP address, is it not?) HP Envy is compatible with my Westell wireless router? This is 802.11 g, not n, but that doesn't seem like it should be a problem.

  I tried all available suggestions and tips:

  -I can connect via USB, but when I try to convert a wireless connection, I'm stuck again.

  -J' tried the program doctor of HP, and it tells me that the installation is not complete and gives me a new download, but that the download is blocked between 30 and 70 of 115, so I'm stuck here as well.

  [It's kind of weird that it is somewhat similar to the problem I had with my old Lexmark HP printer which prompted me to try a new printer. All of a sudden I had communication problems. As a first step, the document would be stuck at 15% while queue. After that I could see this printer on the network, but my computer could not communicate with her at all. This makes me think that I might have a problem with Windows 7? I tried to restart the spooler, but that didn't work either.]

  I am running Windows 7 64 bit on an Acer Aspire.

  Any ideas?

  Then it took me five days, but I finally my printer works perfectly, and I love it.

  After running many diagnostics on my computer, I came to the conclusion that I had a problem of windows 7.  I restored to factory settings (because windows even backup was stunning on me). After that installation is progressing beautifully and I got the printer set up in a few minutes.

  Was it a virus? Windows flip out because I had already run a Lexmark printer? What happened a month that made me lose communication with my old printer. I'll never know.

  But, I have solved my problem, so I'm happy.

• HP ENVY 4500: HP ENVY 4500 - number of pages per device

  Hi - is it possible to get a number of pages for each separate device that prints on my HP ENVY 4500? Thank you.

  Hi @Lid999,

  Welcome to the Forums of HP Support! I see that you are interested in a number of pages for each device that print to your HP Envy 4500.

  This option is not available, because the number of pages for the HP printer is the total number printed on this machine.

  I'm sure you can find a 3rd party software that can install on all devices to give you the number of individual pages, I suggest a Google search.

  I hope this helps!

  Thank you

• HP ENVY 4500: New ink dry

  HP 61 INK - I tend to stock up on top of the ink so I don't miss. Or directly from HP or staples. This is the second time that I reported this. The last time a person at HP took care of me. Four new black ink HP 61 basket are DRY during use. The two double boxes are dated April 2016. I don't understand how this happens. I unpacked one at a time, all four are dry, I tried them in both printers. I have Envy 4500 and HP 1000 printers. Then, I tried the replacements that you sent a few months back, they work fine. Please help me.

  Hi @1fmgsr,.

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly post information and series numbers.

  Kind regards

• HP Envy 4500: Crazy loop installation

  So I buy the HP Envy 4500 and I got Office Max, compatibility and get the green light. Although I said that I may have to install updates for Windows 10. Ok. Reasonable. But of course this is a magma down. I try and install the driver but it says another installation is in progress and I need to complete that one before so I can... So I'll install Assistant buzz around all treat stuff with the particular problem but nothing works, because I have a current installation. My guess is that I am still trying to install a driver that can not install but this time prevents me from installing a will. It's so typical. I filled all my surveys of customer dissatisfaction, but hey, is there a way out?

  Hey @Hebephrene,

  Thanks for posting in the Forum from HP Support.

  I understand you're caught in the purgatory of software try to configure your HP ENVY 4500 e-all-in-one printer on a Windows 10 PC. I want to help you break out of this loop and finally enjoy your printer in full capacity.

  I recommend you try the following steps:

  Restart your PC.

  Save all files, and restart your PC for a new start.

  Remove temporary files from your PC:

  • Press the Windows key + r
  • Type %temp%, and then press enter
  • Press Ctrl + a to select all files
  • Press Delete
  • Note that some files do not delete - do not worry, this is normal. Simply click ignore that you're prompted.
  • Empty your trash at the end.

  Run the system files check

  • Click here and start a File System Check as directed by Microsoft.

  Download the printer Installation Wizard

  Click here to install the HP printer install wizard (instead of directly using the printer driver). When you run it, this utility will facilitate what I hope it's a smoother and more efficient printer installation. It should recognize the printer to the computer or its direct wireless connectivity usb connection and install the latest driver for Windows 10.

  Please let me know the result of your troubleshooting by responding to this post. If I helped you to solve the problem and that you liked this post, feel free to give me virtual accessories by clicking on the 'Thumbs Up' icon below and by clicking to accept this solution.

  Thanks for posting in the Forum from HP Support. Have a great day!

• HTC we: android can't find HP Envy 4500

  I use the HP ePrint app on my phone HTC One, which is on the same network as my HP Envy 4500 wireless.  But when he tries to find the printer, the application of the phone brings that spin the small circle, always looking for a printer and never find.  How can I connect?

  Hi @feeb ,

  Welcome to the HP forum,

  I understand that you are having problems with the eprint on your phone application, see your desire to 4500.

  I want to help you with this.

  Tap the icon on the 4500 wireless want. Note the IP address.

  On your phone, open a web browser.

  Enter the printers IP address in the URL bar or address. Press go.

  This takes you to the homepage of printers or EWS (built-in web server).

  If you can't reach the Web server integrated do these following steps.

  1. Turn the printer off.
  2. Turn off your phone.
  3. Disconnect the power supply to your router and wait at least one minute.
  4. reconnect the router.
  5. Turn on the printer.
  6. turn the phone back on.
  7. Open the ePrint application and see if it locates the printer

  If you can reach the built-in Web server, then proceed as follows.

  1. Open the ePrint application.
  2. Touch where it is said to the search or found no printer.
  3. Press the sign more in the upper right
  4. Enter the printers IP address.

  Alternatively, you can add the printer with it address ePrint.

  If web services have not been activated, tap the ePrint.

  

  Choose Yes for the terms and the auto updates.

  It will display a page of information on ePrint.

  Please let me know if you have any additional questions.

  You can also call our Cloud Services to 855-785-2777. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

• HP ENVY 4500 e-all-in-one printer/Mac OS 10.6 / cannot scan multiple pages in the single file/document

  Mac OS X 10.6.8

  HP Scan app 4.4.1

  In the ENVY of HP printer 4500 e-all-in-one support page for scanning with a full feature driver installed. Under "how to scan an original of several page into one file for HP Scan version 4.0 of the software. Everything is okay until after I scanned the documents and click on 'Done '. (Step 6) & click send , click the folder , name your file, and then save the file on the computer. (Step # 7)

  Is where I'm going wrong. I can't find the Format drop-down to complete steps 8 and 9.

  1. Click the dropdown Format menu, select the content , and then check the box to Save all items in a single file .
  2. Click Save .

  Hi milolo,

  Thanks for your post and welcome to the HP Forum.

  Please make sure that you select PDF or searchable PDF as the Format. You should then find a box to check the 'combined in one document.

• HP Envy 4500 al in one: scan of a single document

  Hello

  I just got this HP Envy 4500 all-in-one printer/scanner, but am wondering how I can scan pages into a single document. It does not show the option to create a document. Read a lot to solve this problem, but only from your time. Mac OS X 10.11 El Capitan.

  Everyone as a solution for this?

  Thank you!

  Hi @Astraios,

• scanning multiple pages to the single PDF using HP ENVY 4500

  The guide says scan of the computer (as opposed to scanning from printer).  I do that and still can't scan multiple pages into a single PDF file.  Is it still possible?

  Hi griff0530,

  I understand that you want to scan multipage documents into a single .pdf file using your HP Envy 4500, yes it is quite possible.  When you use the HP software on your computer, follow the steps below:

  1. loading the document.

  2. click on scan . An overview of the analysis is displayed (by default).

  Important : the Preview Scan function must be enabled for scan multiple pages into one file documents. Additional pages from the original are added for the single file in the Scan preview window.

  3. in the scan preview is displayed, do one of the following actions:

  Click the sign Plus () on the left side of the window to scan additional pages. If you do not use an ADF, you must load the next page of the document on the glass of the scanner to add to each additional page.

  4. click on Save to capture the scanned file, but leave open the HP Scan.

  5. click on done to capture the scanned file and close HP Scan.

  I found this great information here: how Scan: Windows 7

  If you are using any other operating system, it's ok the same steps apply. I hope that's what need you!

  Thank you

• HP ENVY 4500: Windows "without toner /ink' 10 issues

  Hello

  Used to use my desire with my old PC to Windows Vista 4500. No problem at all. Did you buy a new laptop this Saturday and my desire with the same ink cartridge does not print at all (unless I mail to my printer or use Web services set up the tool and test a testpage using this thing).

  But when I want to print... starting from the webbrowser, from word, the message comes the printer runs out of ink or toner and it refuses to print. I use this printer only modus black. So no color cartridge is present.

  Tried to solve this problem but everything I try, what no toner or ink message guard showing no gains 10 for this printer. Someone knows a solution? THX!

  Hi @LenK8940,

  Thank you for joining the HP Forums!

  I noticed that you can not print with your HP Envy 4500 on Windows 10. And I'm happy to help you!

  There could be a conflict of driver on the computer. This printer with a single-cartridge mode that allows you to print black without color cartridge. I recommend you try our printing HP and Scan Doctor, let me know the results!

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  I hope that solves your problem!

• HP Envy 4500: HP Envy 4500 cannot print in Windows 7

  I bought a new HP ENVY 4500 printer a few days ago and I am having the problem of can't even print a test page from Windows 7 Printer Device Properties with an error message of "Page of Test failed print" and followed the printing result advocatus of "Troubleshooting couldn't identify the problem. I tried on the two USB connection and wireless WiFi with the same error occurred.

  I had tried several times to uninstalled and reinstalled the printer c/o original CD drivers and downloaded from the HP Web site with no lucks!

  Tried the other method included:
  1 HP Installation Wizard: installation is complete but same error unable to print test page
  2 HP Print and Scan Doctor: everything is ok and printed a page.
  3 borrowed the Notebook runs a friend Windows 8.1 and test page printed ok with USB and WiFi connection.

  It seems can be problem of 4500 want a Windows 7 compatibility? as the test of Windows 8 portable printed page!

  An urgent need for help and the only reason to buy this HP Envy 4500 printer because of my old Canon MG2170 broke up with paper serious supply problem, however this new 4500 want impossible even to print a "single page" after struggling for several days!

  I contacted HP support Office and they advised me to contact Microsoft Support to help Windows 7, but the MS support asked me to register for option of premium services for advanced level technical support? I'm helpless and confused in a round and round with a newly purchased HP printer support advice?

  I'm very much appreciate anyone could have the right solution to offer help and thank you very much!

  Best regards.

  Hi kcoh193,

  I'm really happy to learn that the printer works fine now. Thanks for letting me know.

  It was very probably administrator rights on the computer, since you had to go around adding to full access to the temp folder. When logged on with administrator rights, you shouldn't do this step.

  The network port in a home environment with a router, usually is TCP/IP.

  Have a wonderful day!

• Scanning with HP Envy 4500

  Hello, I recently bought a HP Envy 4500 all-in-one multifunction printer. I found that this device will make multiple page scanning (scan multiple pages into a single PDF file documents). The software will also allow you to delete the pages, when you scan and also turn the pages around - which is important if you scanned a document to head downstairs.

  I have two questions about this printer / scanner:

  (1) you can edit the file once you have save (IE open the file and add, remove, or change the order of pages)? &

  (2) can you change the order of pages once they are scanned in?

  The second question is basically the same that the first except you would do this when scanning in pages before saving the file.

  Hi John (Jagaccountant),.

  I'm glad that it's an acceptable answer to your query

  Things are starting to look like spring where I am, so things are alive again, it is a nice change from the gloomy winter, we had this year! I hope everything goes well below so

• HP Envy 4500: Cannot print with the new Wifi

  I have a new Netgear09 router and everything connected correctly. My HP Envy 4500 wireless printer has been a success with the wizard, and I printed out the specs very well. My computer (Windows Vista) is connected to the Internet fine... but when I try to print a document from the computer it continually-error. What Miss me? I am able to print from my Ipad... but not the PC.

  Welcome to the HP community @Dmk3,

  I understand that you can't print from your Windows Vista system to your desire of 4500 from the evolution of your router. I would like to help!

  Try running the print and Scan of the doctor. This diagnostic tool will check for all conflicts that may be causing the problem. The tool will show you a report at the end. If there is a problem that the tool could not fix, you will notice it in the results. Please send me the results.

  Try to print again, and if there are problems or errors, please tell me what they say precisely and I'll read them for you! Also ensure that you are trying to print outs in addition to a program.

  Best wishes to you!

  Display thanks to my answer for you help today by pressing the "thumbs up" icon below!

• HP Envy 4500/Series: Cablelink (Austrian cable service) / installation HP Envy 4500 series problem

  Hi, I have a new HP Envy 4500, and it does not connect to my wireless network. He sees the correct SSID (using WPA - PSK / TKIP or AES), but he will not join the network after providing the WPA key. Printing test results shows a FAILURE on > parameters - without filtering. I don't know if I use MAC filtering on the network, because I don't know how to check this on this modem.

  I am also unable to join using the WPS procedure. I tried with and without a USB connection. I have 5 other wireless devices on the network, which all connect without any problems.

  In addition, I put static IP details on the Panel after reading the HP forum where this problem was stated by setting just the IP address and no subnets. Still no connection

  The printer works via USB ok.

  I got it connected to my neighbors A1s wi - fi network.

  I have a new wireless network to cable and modem put cable in the last week connected to Cablelink. I have a new router Cisco EPC3940. I tried to restart, connection to WPS and wireless USB connected. Reset the printer and modem and tried with and without using a static IP address.

  I tried to reconnect to my neighbors A1 connection - success.

  I tried with USB lead-success

  I tried direct to print without wire-success

  I tried to share wireless USB by using HP software-failure

  I tried the HP PC don't doctor too - no available solutions.

  I have read and tried several fixes on the HP forum-no success

  The fault is clearly my printer connect to my cable modem wireless (or my printer connect to my wi - fi of Cablelink) like all other connection works!

  I posted at the end of a similar position, but did not respond. Help please.

  Carl

  I finally solved this problem after 2 weeks of trying everything! Based on the above comment from BH, I thought that I had to turn off my radio show from 5 Hz. My new router has prevented to me because of the way Cablelink run their software. However, I finally got access to change it. I disabled 5 Hz. I still have the invalid password! Then, I changed the predefined WPA WPA2. It worked. I turned on my 5 Hz back show, the printer is remained connected. I then changed back to WPA2 and immediately lost connection! I put it to WPA and it connected again! I did NOT change key wireless, he remained at 16 characters, just the level of security! It seems if I want my Envy NEW 4500 with UPDATE drivers on my wireless network, I have to REDUCE my password security, which comes by default with modems cable new with Cisco, and accept the WPA! The strange thing is my old Iphone 4 and my old Apple TV both connected without problem. Therefore more recent Iphone to my wife 5 c and our newest Samsung UHD TV. So why a NEW model of printer is sold in stores right now, not able to work on WPA2? I lost 2 weeks on this issue before the sort it! It works, but I'm not happy! Same HP UK failed to connect after 4 hours on their online chat and remote assistance online! I worked it out myself from the comment by BH! Thanks BH. HP POST PLEASE A REPLY ON THIS THREAD WHEN YOU FINALLY WRITE A SOFTWARE FOR YOUR PRINTER TO WORK ON WPA2. MAYBE YOU CAN EMAIL CISCO IN ORDER TO WORK OUT HOW TO DO THIS BETWEEN YOU.