print spooler is disabled.

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• My A940 dell printer spooler is disabled. I don't have how to restart it. Please help PS I have awindows XP 32 PS my e-mail is _ @_. ___

  My A940 dell printer spooler is disabled. I don't have how to restart it. Please help PS I have awindows XP 32 PS my email is * address email is removed from the privacy *

  The people who answer questions here are, for the most part, volunteers who have no connection with Microsoft.  Ask your question every two minutes won't get you a faster response.

  Often, but not always, the symptoms you describe are caused by a corrupt print job stuck in the queue or a damaged printer driver.  However before you clean things up, on general principles, that you can download, install, update and run full scans with each of these two free programs:

  AntiMailware MalwareBytes
  SUPERAntiSpyware

  Do not operate the two scans simultaneously.  Each will take a long time, so start it and then go do something else for a while.

  Cleaning of printers

  NOTE: If after completing step has the spooler print don't rest not always running after you launched the command "net start spooler", follow these steps

  Open a command prompt window (start > run > cmd > OK)
  Type the following line in the black command prompt window
  dependent on the spooler of sc config = RPCSS
  net start spooler

  If the spooler still will not start, you will not be able to follow all the steps in "First Article".  Instead, go to the other link and download and get and use the utility 'cleanspl' such as described here.

  A. Clean on print jobs pending

  • Open a command prompt window (start > run > cmd > OK)
  • Type the following in the black command prompt window, and then press ENTER after each line

  net stop spooler
  del/q '% windir%\system32\spool\PRINTERS\*.* '.
  net start spooler
  output

  B. clean the old printer drivers and install the latest drivers by using the directions in One Article.  If you have (or had) a Lexmark printer, follow the instructions on the following site before installing the new drivers, as explained in its first Article: http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

• Print spooler is disabled, how to turn on?

  Original title - print spooler

  I received a message stating that my print spooler is disabled after that I had to reformat my new machine, Windows 8. How do I turn this thing? Sorry to be a Luddite.

  Steve,

  What printer you are using? What is the model?

  Which printer driver you installed on the computer? He received by the manufacturer of the printer?

  Try this:

  Open Services by typing "Services.msc" in the Run command window and clickin on 'Ok '.

  Double click on "Printer Spooler" Services listed there.

  Click on stop, click OK and go to '% WINDIR%\system32\spool\printers' and all delete this folder.

  Now again go to Services.msc and start the Printer Spooler service and change the startup as "Automatic" Type

  Click Ok and restart the computer and check.

• printer is not working, "the print spooler service is disabled" when it is not

  Hello

  I received a message that my pc required for the loading of driver software for a new unknown device, although I had nothing added.

  Now, I find that my printer is not working.

  I tried to accept the "locate and install driver software" message, but it does not work.

  I tried to uninstall the printer driver so that I can reinstall them, but I get a message that the uninstallation was failure because the print spooler service is disabled.

  I checked the print spooler service is set to auto & seems to be on.

  Would appreciate any opinion appropriate for a no no very savvy tech.

  Thank you

  This could be the reason why you do not see the printer in the Control Panel, printers. Try this, go to control panel, printers, if you see the printer listed to remove it. If you don't see the printer, the service could stop, go to services then and click on "Restart the service" (blue link top left), then go back to printing, its listed hopely now and you can remove it (right click). Now try to reinstall the printer.

  If that doesn't work try the system restore, restore to a date when the printer works fine.
  System Restore: frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions

  Or try the intructions on the link from my previous post. on "how to clean the printer drivers? It is to change the registry, make sure you follow the instructions carefully. Back up the registry, you want to change.
  How to make a backup of the registry in Windows 7, Windows Vista and Windows XP?
  http://WindowsXP.MVPs.org/registry.htm
  Use method 2.

  WARNING: With the help of the Publisher of the registry incorrectly can cause serious problems may require you to reinstall Windows. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use the Publisher of the registry at your own risk.

  How to use the registry editor in Vista and other Techniques
  http://www.Vistax64.com/tutorials/178285-registry-editing.html

  Information in the Windows registry for advanced users
  http://support.Microsoft.com/kb/256986

• In Windows 2008 R2 Print Spooler

  Hello community,

  I have 2008 R2 Enterprise where I installed (tool Simple of BI) QlikView. For the distribution of PDF of QlikView reports by email, print spooler service must be running.

  Last week, QlikView is not able to send emails PDF. and we get the below error.

  Error: Could not print report. Error code = PRINTER_NOT_FOUND. ReportID = Document\RP06

  the reason is that print spooler is automatically disabled. I tried several times to change the startup type of the service to automatic and start the service. But it is is disabled for every 15 min.

  Need help to fix this problem.

  Hello

  Post your question in the TechNet Server Forums, as your question kindly is beyond the scope of these Forums.

  http://social.technet.Microsoft.com/forums/WindowsServer/en-us/home?category=WindowsServer

  TechNet forums:

  https://social.technet.Microsoft.com/forums/en-us/home

  MSDN forums:

  https://social.msdn.Microsoft.com/forums/en-us/home

  See you soon.

• Had a problem with the print spooler in Windows server 2012 R2 so cannot print

  service has stopped several times to meet the demands of service control: print spooler

  Contact the service provider or system administrator on whether to disable this service until the problem is identified. You may have to restart the computer in safe mode you can turn off the service.

  Event ID - 7046

  This issue is beyond the scope of this site (for consumers) and to be sure, you get the best (and fastest) reply, we have to ask either on Technet (for IT Pro) or MSDN (for developers)

  *

  http://social.technet.Microsoft.com/forums/en-us/home s/fr-U.S./Accueil
  http://social.msdn.Microsoft.com/Forum

• LEXBCE went out of the CPP and the print spooler

  I have a friend who had both a Lexmark printer and later a Dell that uses the Lexmark drivers.  He was trying to install a new printer but found that the print spooler would not start as one of its dependencies was the Lexbce service that obviously has not subscribed when older printers have been uninstalled.  I went through the operating system with the search utility are looking for and removing all the lexbce *. * files.  Six were found and removed.  I also went through the registry to find all references to lexbce and come out as well.  I also went to HKEY_LOCAL_MACHINE\System\ControlSet001, ControlSet002, and CurrentControSet find and remove references to the Lexbce service and remove the framework of dependency for her in the print spooler service keys.  It was the only way I could find a way to extract it from its BONES.  Disabling this service did not communicate the print spooler to be used by another printer.

  As a result now the RpcSs service, one that depends on the spooler starts and no buttons Start, Stop, Reset or disable are available in the properties for this service.  I must have taken out too or I deleted the files from the lexbce service acted instead the normal OS files.

  Is it possible to restore the RpcSs service?  Maybe a repair reinstall?  A direct copy of the files from another XP Pro OS?

  Thanks a lot for everyone help out there.

  I'm sorry that I've seen this post earlier.  It is actually very easy to get rid of addiction that install Lexmark printer (and Dell/Lexmark) create.

  From a command prompt, type the following command

  dependent on the spooler of sc config = RPCSS

  Now that you have mucked the registry, however, you will probably save time and aggravation by performing a repair install (if you can not the RPC service to start, much more that the print spooler will be broken).  See the full list of dependent services RPCSS here: http://www.blackviper.com/wiki/Remote_Procedure_Call_%28RPC%29

• Printer Spooler service

  I can't use my printer.  I get an error message "Print Spooler Service does not.

  Try to go in... Start button > run > type msconfig... and see if you disabled somehow.

  You can also try to do a right-click on the icon of your workstation on your desktop... then click on Manage... then on Services and Applications. At this point, look in the right part of the window and look for print spooler. If it is not in the started state or running, highlight it with your mouse... and you should see an option in the start window.

• print spooler does not properly

  Running 64-bit Windows Home Premium.  A few days ago, I noticed that I was unable to print.  Thinking he didn't have my printer, I bought a new Brother 2240 with a USB connection and installed with the drivers.  I wasn't always able to print.  The document would show the printer as "Deleted-sent to the printer" status, but the printer never received.  The printer itself works fine - print diagnostic was printed OK.  According to the state flags, the printer and the computer were in communication status ok - the printer status applet showed 'ready' and 'sleep' status properly.  In Device Manager, the printer and the USB print display port works correctly.

  I took ownership of the printer to "Print directly to the printer" instead of "spool print documents...". "and was able to print correctly.  I stopped and restarted the print spooler service, set the printer to the coil, but nothing helped.  I get no error message any... just documents hang with the status "deletion-sent to the printer.

  It seems to me that the print spooler itself does not work properly.  Is there a way to reinstall without doing a full Windows reinstall (horror of horrors!)

  Try this: (you will need administrator privileges)

  1. open the menu start (lower-left) and click on 'Control Panel'.

  2. open the programs and features"" section.

  3 click on the link "turn Windows features On or Off" on the left.

  4. scroll down and look around an option "print spooler". It may be in another group, so expand each of them.

  5. uncheck the disable and complete the wizard.

  6. all the steps, but this time select it. You practically have reinstalled your print spooler. See if that fixes the problem.

  Rifdhan

  Rifdhan

  If this is your answer, click on "Mark as answer" below. If it's useful, click on "Mark as useful" on the left.

• How to remove dependencies on LexBce server using Vista print spooler.

  I am installing a new Canon printer and I get the error spooler.  I uninstalled older Lexmark printers, but the print spooler service is always dependent on the LexBce server.  How can I remove the dependencies or the LexBce server?  Some would like to help... Thank you.

  Hello

  It can be fixed by removing the Lexbces dependence. To remove it properly follow the instructions.

  • Right-click on my computer , and then select Manage.
    
  • In the window, click Services and applications and click service.
  • In the list on the right search lexbce server and disable it.
  • Then, find the print spooler service. Turn off too.
  • Quit the application.
  • Now go to Start Menu > run.
    
  • In this dialog box type or copy paste the following command [ of the sc config spooler depend = RPCSS ] without brackets.
  • Click OK.

  I hope this helps.

• Printer Spooler service: error 1075

  I am not able to install a becase printer on the printer spoooler service is not. When I tried to start it I gat an error 1075 HELP!

  Hello

  (1) what is the brand and model of the printer?

  (2) did you of recent changes to the computer?

  You can try the following methods and check if it helps.

  Method 1: Printer problems in Windows

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

   

  Method 2: try to start the services of dependence.

  (a) click Start.

  (b) type services.msc and press enter.

  c) Locate service print spooler.

  (d) make a right click on it and click Start.

  (e) now, right click on it again and select Properties.

  f) on the dependencies tab, check the dependency services.

  (g) to start these services.

  Method 3: Disable the antivirus/firewall software and check if it helps.

  http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software http://Windows.Microsoft.com/en-us/Windows-Vista/turn-Windows-Firewall-on-or-off

  NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you should reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Check whether the problem is resolved.

• Vista print spooler stops

  The print in Vista spooler stops when I try to print. He said the strategy adopted by the DEP. All printers disappear. I have to manually restart the spooler service (it is set for the recovery of the car) and it can print for a bit, but the spooler stops again.

  Hello

  Since it is a DEP issue with a printer that could be a problem of IE (which concern Explorer and other functions of the system),
  a spooler problem, or both. Frankly I don't know that I have 1 but I'd probably use these
  Methods.

  EricLaw IEInternals - a peek at Internet Explorer from inside. -Understanding DEP/NX
  http://blogs.msdn.com/ieinternals/archive/2009/10/10/understanding-data-execution-prevention-crashes-in-IE8.aspx

  The problem might actually be an add-on or another program to the origin of the problem and you should check that
  1st.

  What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER on it
  machines, including those that you have uninstalled (they leave leftovers behind which can cause strange problems).

  Start - all programs - Accessores - system tools - IE with no Addons - does this work better?

  IE - Tools - Internet Options - Advanced - tab click on restore, and then click Reset - apply / OK

  IE - Tools - Internet Options - Security - reset all Zones by default level - apply / OK

  not better?

  Close IE and try again IE or IE with no Addons

  IE - tools - manage Addons (for sure disable SSV2 if it is there, it is no longer necessary but Java always install
  "(and it causes problems - you never update Java to go back in and turn it off again)." Search for other possible problems.

  Windows Defender - tools - software explore - look for problems with programs that do not look right. Permit
  are usually OK and "unauthorized" are not always bad. If in doubt about a program to ask about it here.

  Could be that a BHO - BHOremover - free - standalone program, needs no installation, download and run - not all
  are bad, but some can cause your question. (Toolbars are BHO)
  http://securityxploded.com/bhoremover.php

  Startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  Also get Malwarebytes - free - use as scanner only. If you ever suspect malware, and it would be
  unusual with Prevx market except for an occasional cookie of low level (not a big deal), update it, then
  run as a scanner.

  http://www.Malwarebytes.org/

  I would add prevx so.

  Prevx - Home - small, fast, exceptional CLOUD free protection, working with other security programs. It comes
  a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
  http://www.prevx.com/

  PCmag - Prevx - Editor's choice
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  -------------------------------------------------------------------

  Do yourself a big favor and work through 1 above.

  How control DEP but I don't recommend turning it off and certainly not to let power off.

  How to enable DEP on or off for a program under Vista
  http://www.Vistax64.com/tutorials/65790-DEP-turn-off-programs.html

  How to enable or disable DEP in Vista
  http://www.Vistax64.com/tutorials/120778-DEP-enable-disable.html

  ====================================

  If nothing else works you can try this however I would use as a last resort.

  IE - Tools - Internet Options - Advanced Options - Security Section - clear the check box enable memory Protection to mitigate
  Online - APPLY - OK attacks close and restart IE

  ====================================
  ====================================

  Use this method to clear the spooler and then uninstall and reinstall your printer (check with the manufacturer for)
  the latest driver).

  Check Mr. Fixits here and if you use the other methods go back and try again later.

  Problems of print and error - a Mr Fixit of printing
  http://support.Microsoft.com/GP/printing_problems

  Solve printer problems - a Mr Fixit
  http://windowshelp.Microsoft.com/Windows/en-us/help/8c11977e-8244-408f-A036-7978a618d7a21033.mspx

  ------------------------------------------------------
  Logon as administrator

  Start - type in the search box-> COMMAND - control to the top of the list and RIGHT CLICK – RUN AS ADMIN

  You can copy and paste each line except those brackets and press ENTER after each.

  net stop Spooler

  (echo suppression of all print jobs)<-- you="" should="" see="" this="">

  ping localhost n 4 > zero

  del/q %SystemRoot%\system32\spool\printers\*.*

  net start Spooler

  (sound Done!)<-- you="" should="" see="" this="">

  ping localhost n 4 > zero

  Another way
  http://4sysops.com/archives/how-to-cancel-a-print-job-that-hangs-under-Windows-Vista-and-XP/

  Check the print - DELETE/STOP queue all jobs - then right click on the printer - REMOVAL
  http://windowshelp.Microsoft.com/Windows/en-us/help/bb6f81d9-4092-4ac8-9716-2bd008f513e11033.mspx

  If you use Control Panel - Classic - printers

  Try after unplugging your printer if necessary.
  -------------------------------------------------------------

  Also check the spooler print and its dependencies and addictions Service.

  Print Spooler service
  http://www.blackviper.com/WinVista/services/Print_Spooler.htm

  How difficulty Windows Vista print spooler starts do not
  http://www.ehow.com/how_4920100_vista-print-spooler-not-starting.html

  ------------------------------------------------------------

  Check this thread if necessary - to stop and erase the spooler

  http://social.answers.Microsoft.com/forums/en-us/vistaperformance/thread/a15779d6-ac0d-42FD-9Ac2-a1da241ea19f/

  and here
  http://social.answers.Microsoft.com/forums/en-us/vistahardware/thread/58b54fa9-cf6f-40F7-90b2-8093c6777493

  ------------------------------------------------------
  Clean the General corruption and repair or replace the damaged/missing files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  CheckDisk (chkdsk) runs at startup.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  I hope this helps.

  Rob - bicycle - Mark Twain said it is good.

• Printer Spooler service removed from Windows Vista Home Edition

  I have Windows Vista Home Edition and I don't know when, but in some sort my printer spooler service has been removed, whenever I try to install my printer it gives an error message that there is no printer spooler service, please help I did not one backup drive that I have to buy windows vista home edition to return to my printer spooler service?

  Hello

  1. What is the error message or an exact error code?

  2. what security software do you use?

  3. have you made any change before this problem?

  4. What is the serial number and model of the printer?

  5. you have all other printers installed on your computer?

  6. How do you install the printer?

  7. do you have a software CD to install the printer?

  8. in the printer works well before?

  Try the following and see if that helps you.

  Method 1:

  Use the services console to check the status of the print spooler service and make sure that it is started and set to automatic

  Try this link to check the status of the print spooler service:

  http://Windows.Microsoft.com/en-us/Windows-Vista/manage-services-in-Windows-Vista-from-Windows-Vista-inside-out

  Method 2:

  Disable the security software and check if that helps you.

  Disable Vista security software:

  http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software

  Method 3:

  Try to add a printer and check if that helps you.

  Add or remove printers in Vista:

  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

  Method 4:

  Try this link to solve printer problems in Windows:

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  I hope that helps!

• Windows cannot add printer print spooler service is not running. Even after the spooler service is started I get code error 0x000006be

  I have XPS from Dell with Windows Vista Home premium 32-bit. I'm trying to connect the office jet J4680 HP wireless printer. The printer was working with this PC, but for the last 2 weeks, something has changed and I can't reconnect to the printer. I get the error Printer Spooler service is not running. After I have start the spooler service and try to add a printer, I get an error 0x000006be code

  Hello

  The main problem is caused by corrupted printer drivers, you will need to check with your printer manufacturer for
  Download the latest drivers (just re - install the old ones will probably lead to this error). Make sure that you
  Download for your version of Windows and 32 bit or 65.

  Error message when you try to connect to a print queue in Windows Vista or in Windows Server 2008: "Windows cannot connect to the printer. Impossible operation completed (error 0x000006be)»
  http://support.Microsoft.com/kb/946394

  ==========================================

  Use this method to clear the spooler and then uninstall and reinstall your printer (check with the manufacturer for)
  the latest version of the driver).

  Problems of print and error - a Mr Fixit of printing
  http://support.Microsoft.com/GP/printing_problems

  Solve printer problems - a Mr Fixit
  http://windowshelp.Microsoft.com/Windows/en-us/help/8c11977e-8244-408f-A036-7978a618d7a21033.mspx
  ------------------------------------------------------

  Logon as administrator

  Start - type in the search box-> COMMAND - control to the top of the list and RIGHT CLICK – RUN AS ADMIN

  You can copy and paste each line except those brackets and press ENTER after each.

  net stop Spooler

  (echo suppression of all print jobs)<-- you="" should="" see="" this="">

  ping localhost n 4 > zero

  del/q %SystemRoot%\system32\spool\printers\*.*

  net start Spooler

  (sound Done!)<-- you="" should="" see="" this="">

  ping localhost n 4 > zero

  Another way
  http://4sysops.com/archives/how-to-cancel-a-print-job-that-hangs-under-Windows-Vista-and-XP/

  Check the print - DELETE/STOP queue all jobs - then right click on the printer - REMOVAL
  http://windowshelp.Microsoft.com/Windows/en-us/help/bb6f81d9-4092-4ac8-9716-2bd008f513e11033.mspx

  If you use Control Panel - Classic - printers

  Try after unplugging your printer if necessary.
  ------------------------------------------------------------

  Check this thread - stop and disable the spooler

  http://social.answers.Microsoft.com/forums/en-us/vistaperformance/thread/a15779d6-ac0d-42FD-9Ac2-a1da241ea19f/

  and here
  http://social.answers.Microsoft.com/forums/en-us/vistahardware/thread/58b54fa9-cf6f-40F7-90b2-8093c6777493

  ------------------------------------------------------

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Try to run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  If no joy:

  Try the Startup Repair tool-

  This tells you how to access the System Recovery Options
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  Try recovery options Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  Try runnng Chkdsk of Recovery Options
  (it of a more efficient way to manage to restart the computer and might work)

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• Printer spooler stops

  I'm trying to get my printer to print. I get an error that the local spooler service is not running.
  I went through steps to restart the spooler (see below) service. But it stops immediately again when I try to print

  1. click on START
  2. Type "cmd" (without the quotes). Right-click on the result (it only takes a)
  and select "Run as Administrator"
  3. type net stop spooler and press enter
  4. once the service is stopped, it confirms, wait 10 seconds
  10:05 seconds, type net start spooler and press enter
  6. wait 10 seconds and then check again the impression that it should have disappeared

  Hello

  Use this method to clear the spooler and then uninstall and reinstall your printer (check with the manufacturer for)
  the latest driver).

  Problems of print and error - a Mr Fixit of printing
  http://support.Microsoft.com/GP/printing_problems

  Solve printer problems - a Mr Fixit
  http://windowshelp.Microsoft.com/Windows/en-us/help/8c11977e-8244-408f-A036-7978a618d7a21033.mspx
  ------------------------------------------------------
  Logon as administrator

  Start - type in the search box-> COMMAND - control to the top of the list and RIGHT CLICK – RUN AS ADMIN

  You can copy and paste each line except those brackets and press ENTER after each.

  net stop Spooler

  (echo suppression of all print jobs)<-- you="" should="" see="" this="">

  ping localhost n 4 > zero

  del/q %SystemRoot%\system32\spool\printers\*.*

  net start Spooler

  (sound Done!)<-- you="" should="" see="" this="">

  ping localhost n 4 > zero

  Another way
  http://4sysops.com/archives/how-to-cancel-a-print-job-that-hangs-under-Windows-Vista-and-XP/

  Check the print - DELETE/STOP queue all jobs - then right click on the printer - REMOVAL
  http://windowshelp.Microsoft.com/Windows/en-us/help/bb6f81d9-4092-4ac8-9716-2bd008f513e11033.mspx

  If you use Control Panel - Classic - printers

  Try after unplugging your printer if necessary.

  -------------------------------------------------------------

  Also check the spooler print and its dependencies and addictions Service.

  Print Spooler service
  http://www.blackviper.com/WinVista/services/Print_Spooler.htm

  How difficulty Windows Vista print spooler starts do not
  http://www.ehow.com/how_4920100_vista-print-spooler-not-starting.html

  ------------------------------------------------------------

  Check this thread - stop and disable the spooler

  http://social.answers.Microsoft.com/forums/en-us/vistaperformance/thread/a15779d6-ac0d-42FD-9Ac2-a1da241ea19f/

  and here
  http://social.answers.Microsoft.com/forums/en-us/vistahardware/thread/58b54fa9-cf6f-40F7-90b2-8093c6777493

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.