printer cartridge warranty

Similar Questions

• HP psc1350 all-in-one: check printer cartridge error will not clear

  In the middle of printing of the check print cartridge light error came.  The cartridges are faily new and there has been no discoloration.  I tried to remove and reinsert the cartridges, disconnect the printer from the computer, disconnect the printer, press Cancel.  Error will not clear

  Hey @dennisc10,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with an error light on your PSC 1350 all-in-one printer. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done, this document explains How to solve the blinking lights on the printer.

  If after following the above you still can not clear the error, the printer needs to be replaced. You can contact the HP Support by clicking on this link and fill out the form below to discuss the options based on your warranty.

  Please let me know the results after following the above. If you are able to solve the problem or reach some resolution, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• Printing CB436A cartridge: Life of the Laserjet print cartridge

  I just bought a HP Laserjet (36A or CB436a) print cartridge. In the box, there is a code (7L16M3BK) and a date (20100422). Before to open the box, I would like to know if this cartridge tonner is still ok for use. Seems to me that he is too old. Can I use it?

  Hi @Prof_Miranda ,

  I read your post and see that you would like to know if the toner will always be good, even if the date is showing 20100422. I'd love to help you.

  You should be able to continue to use the toner, if you have problems with it, contact HP.

  LaserJet provides warranty information Date of manufacture on the packaging.

  The manufacturing date on the box of toner cartridge is intended for HP internal processes and may be required to comply with regulatory standards in some countries. The manufacturing date is not an expiration or the date 'use before '. There is no expiry date for the use of HP ink cartridges. This information has been provided by this document from HP:

  HP LaserJet and Color LaserJet - print cartridges print cartridges HP LaserJet and imaging drums limited warranty statement.

  Here's the number 800-474-6836 technical support if you need help. If you do not live in the United States / Canada region, please click the link below to get help from your region number.
  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  Good day!
  Thank you.

• Defective print cartridge

  I use a lot of HP45 and HP23 print cartridges and now have 5 which do print (HP45 3 and 2 HP23).  All are bought new at Amazon this year, HP23 3 weeks ago.  I cleaned the according to the instructions on the Web site, but they still do not work, low black and not yellow.  Printer works fine with other cartridges, so nothing wrong with the printer.  HP45 all weigh 105 and 110g and show green.  HP23 weigh 125 and 140g which implies that they are full.  Dates on all cartridges are from 2007. Supplier tells me to get in touch with HP that I did.  What can I do now?

  DavidWhiteing wrote:

  I use a lot of HP45 and HP23 print cartridges and now have 5 which do print (HP45 3 and 2 HP23).  All are bought new at Amazon this year, HP23 3 weeks ago.  I cleaned the according to the instructions on the Web site, but they still do not work, low black and not yellow.  Printer works fine with other cartridges, so nothing wrong with the printer.  HP45 all weigh 105 and 110g and show green.  HP23 weigh 125 and 140g which implies that they are full.  Dates on all cartridges are from 2007. Supplier tells me to get in touch with HP that I did.  What can I do now?

  The best thing to do would be to buy fresh cartridges from a reputable dealer.  The date printed on the cartridge is the end of warranty date, these cartridges are years beyond their life expectancy.  See here for more information on the guarantee of the cartridge (two years for these cartridges from the date of manufacture).  For the 23 cartridges, you can collect the yellow by asking the nozzles of the print head in 1 "of very hot water for about 5 minutes.

• Photosmart 2710 need to change region for the printer cartridges

  Hello:

  I am an international resident currently residing in the Brazil. My printer is programmed for Asian print cartridges and the region needs to be changed so that I can buy cartridges locally.

  When I changed from Europe to Asia, HP Singapore support has been very helpful and English speaking. Support for the Brazil speaks only Portuguese and I need instructions in English.

  Who should I contact for that, that I am out of warranty and the HP website is a labyrinth of unhelpfulness, if you are no longer under warranty.

  You will need to Contact HP to ask a "regionalization Reset." Do not charge for this, it is covered under the warranty of the cartridge. You will need to have access to your computer and printer then on line with HP. You will also need to have a set of cartridges for the new region, once completed reset cartridges of region of origin no longer works.  Webpage of HP on the subject is here.

• C4780 printer cartridge error

  Hello

  Like many other people, I met an error of printer cartridge on my HP C4780. It occurred with a new color cartridge. I tried it out and it back to clean, it did not help. It will not print anything with her.

  Subsequently, the black cartridge has begun to report the same error intermittently. It is reported by the software ~ 50% of working time. When it is reported to work, however, the printer "print only"white pages. " It will not print a test page, same head cleaning only returns a blank page, even if it is still abundant ink in the cartridge (~ 60%).

  I use Windows XP pro and have not installed all the programs since the last print job successfully, just until the ink in the old cartridge ran out.

  Thanks in advance for any help...

  Hi Smrekar,

  When did you buy the cartridges?

  They are the new HP cartridges or revised cartridges?

  Ink cartridges have their own warranty and expiration on them. Please contact 800-HP-Invent, so they can assist with troubleshooting cartridges, and as long as they are still under warranty and have a problem, they can be replaced.

• Incompatible print cartridge Photosmart C4780

  Bought a printer Photosmart C4780 USA and brought it to UK

  Used 60XL (CC644WN) print cartridges in the United States

  United Kingdom bought real HP 300XL black print cartridge (CC64EE UUS)

  Laid out, cartridge black HP 300XL but printing gives the incompatible cartridge error!

  Says on the box for use in HP Photosmart C4780

  Help please

  If you bought the printer in an area and moved to a new area, you must call customer service to ask a "regionalization Reset." Avoid any accusation to this effect; It is covered under the warranty of the cartridge. You will need to have access to your computer and printer then on line with HP. You will also need to have a set of cartridges for the new region, once completed reset cartridges of region of origin no longer works. See the document on regionalisation.

  http://support.HP.com/us-en/document/c02558798

  Contact HP worldwide | HP

  Jason

• The cartridge warranty

  I buy a few months ago a new 300 color cartridge for my F4280 as keep as a spare.

  Today, I have replace the empty installed with the new.

  But the my carridge new spare has a lack of color blu. All the colors are present and complete.

  I took all the tests and HP solution without success.

  The new cartridge still at fault.

  On cartridge, warranty data 07/2013, and now, after opening the box, I see that.

  Was probably an old cartridge remain too long in the store.

  And the store is now closed forewer.

  Now I can do to get a new cartridge? I'd be that HP replace warranty

  and ship a new one for me.

  Is possible?

  No solution. The latest news is to buy a new cartridge.

  Caan you close this message. My new printer will not be a HP.

• HP C4180 (regionalization) printer cartridge error

  I recently moved to HK (Hong Kong) to UK (United Kingdom). I bought my printer in Hong KONG, following my move, I bought a new HP printer cartridges original, to the United Kingdom, they are not accepted by the printer which generates the error "one or two print cartridges are not intended for this printer.

  The cartridges are the originals of (expensive) HP and reading online suggests that this seems to be due to codes of regionalization. But there is no way I can find to update the code of regionalization.

  What is the solution to this, it should be an obvious problem, the support team has met and one that should be automatic and easy to solve.

  Best regards, Manish

  Please don't say as follows :-)

  (1) change printers!

  (2) pay for the support! (for a work product?)

  Dear Che_mahdi,

  Please contact HP UK Support for regionalized printer, please insist that the ink you use is under warranty and Technical Support help. If you are still having problems please let me know.

  Here is a link to all the technical support numbers in the United Kingdom
  http://WWW8.HP.com/UK/en/contact-HP/phone-assist.html

  For your model use 0844 369 0369

  Thank you

  Tom

• How to solve the Message "Incompatible print cartridge".

  Hello everyone

  Have you ever received the message "Incompatible print cartridge"? This may be caused by defective cartridges, dirty cartridge contacts, or by using the wrong cartridges for your printer or the region. If you get this message after moving to another country and using a different HP ink you will need to call HP support and ask them to explain how to change the region of your printer.

  If, however, you have not moved and you get this message with a new cartridge or current a little troubleshooting can be made. There is an article and the youtube video to help you to solve this problem, they are two excellent tools for troubleshooting. If the steps do not resolve your problem that make sure you try a different cartridge because it helps to isolate the problem to the printer or cartridge.

  The "Incompatible cartridge", 'Incorrect print cartridge' or 'Print cartridge problem' Message disp...

  Difficulty a Message "Incompatible print cartridge" - all-in-one printer, HP Officejet J4680 range

  If anyone has any questions let me know and I'll be happy to help you. The video and the above article is for the Officejet J4680 but there is another version of the article for the other printers that can have cartridges more than just two.

• HP Officejet 6835: Not to recognize new printer cartridges.

  Exchanged a defective HP Officejet Pro 6835 at Costco. I kept the old cartridges and Costco pulled the new printer cartridges and kept them. During the installation of the printer does not recognize the used cartridges. Error message received to use cartridges supplied with the printer configuration. Did not have them. Is gone to town & bought new HP cartridges and install. The printer took over in the same place on the installer. It does not recognize the new cartridges. What can I do? I can't start the installation program. I remove the new cartridges and reinstall them using and get the same message again. She can't get to work, so I'll have to make another 90 mile round trip to Costco to replace this printer.  Any suggestions?

  Doreen

  You will need to install cartridges for initial configuration, Costco shouldn't have removed the cartridges setup.  You can contact HP, they could send replacement cartridges setup or they may suggest that you only contact Costco.

  From a post of Sunshyn2005, contact technical support HP see the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  
  File number and phone number appear, this allows to contact HP.

• 6600 HP all-in-one: 6600 printer cartridges need to be replaced as often

  The color on this printer cartridges need to be changed all the time and I do not print in color.  So when I'm ready to print something it will not print in black only.  Can I replace the cartridges in black and use black only?  Black doesn't last for long either but...  Very disappointed with this printer.  Had the impression that I could print in black only when other lack which is not correct.  It cost me more money to replace the cartridges what it would cost to buy another printer, which I am looking in now.  I buy cartridges very long service life also.

  Thank you

  Thanks Gemini02
  I have asked questions about this at Best Buy and I was told the same thing. Unfortunately, it can't be avoided as you say. It is very expensive and as I said, I'm looking to buy a new printer, a laser printer this time.
  Thanks for the confirmation on my question.
  Hope this also answers Betsy2 question.
  

• J4580 print cartridge problem: [Tri-Color] refer to the device Documentation

  Well, I'm starting to feel like I knew better, buy another HP printer after dismal luck with two all-in-one before.

  My J4580 already gives me headaches after only 6 or more months of use.

  The unit refuses to print, declaring "print cartridge problem: [Tri-Color] refer to device Documentation to troubleshoot."  Nothing in the help documentation.  The Habs is always 90% full.  Sometimes pulling the Habs and placing back in crazy wil it restarting.  When it restarts, it prints perfectly.

  I tried the ubiquitous "clean the contacts" and other instructions help generic that I saw, but those who were without help.  The "Solution Center (Yes, good)" appears and all ithas is a link to buy more ink (!).

  Someone has an idea?  I'm about to throw it through the window of stores office, given that I can't throw it out the window of HP.

  Thank you!

  Yes * I know * and I'm sorry that I forgot to come back here.  I had a major system crash and I had to reinstall a lot of drivers for my multimedia player, GPS, and printer (!).  As this occurs, the device did not return this error - touch wood.

• Replace the print cartridge 8600

  I am trying to replace the black ink cartridge.  When I open the door on the front of the printer, nothing happens.  The printer cartridge door does not move and is inaccessible.  The printer seems to be on.  The green light is fading power on and off.

  Hello saratoga1,

  Thanks for the reply!

  I'm glad to hear that you solved the problem with a reset of the power (in the above troubleshooting guide Solution). Please select "Accept as Solution" 2 Message above for other members of the community can find our thread to see the appropriate link to solve this problem.

  Thank you!

• HP Deskjet 2680 print cartridge 60 Black - not compatible

  I replaced the cartridge three colors (HP60) both the black print cartridge (HP60).  Exactly the same ones that I took out.  The Tricolor cartridge shows "ready", but I get an error on the black one, saying that the cartridge is missing or incompatible with the device.  Gently, I cleaned the contacts according to the help file.   It is not always recognize the black cartridge.

  TIA

  It would be correct to assume that the reset is universal. Are these genuine HP cartridges cartridges or have they ever been filled or refurbished? What I want do you is remove the cartridge that does not work, and with a non fluffy cloth and a bit of water, I would like to wipe the power at the rear of the cartridge contacts (the copper bumps) and the corresponding connections inside the machine. You want to unplug the printer for the second half.

  Then back - turn on the machine and replace it. Also, I know that this cartridge is new, but have you tried another cartridge to see if it is the cartridge that is defective?

  Let me know!