Printer connected to the network, but it is not

Similar Questions

• Microsoft Office 2007 (Word, Excel, Outlook) slow when connected to the network, but fast when not. with windwos vista

  Microsoft Office (Word, Excel, Outlook) and printer slow when connected to the network, but quickly when not. with windwos vista, I have reintall the operating system, but still the same. Environment Network (Win server)

  Hello

  Your question of Windows Vista is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the IT Pro TechNet public. Please post your question in Windows Vista IT Pro Technet Forums network.

  http://social.technet.Microsoft.com/forums/en-us/category/windowsvistaitpro/

  I hope this helps.

• OfficeJet 4630: Says printer connected to the network, but computer says that it is not connected or idle

  I can't print to our hp officejet printer range 4630.  The printer says that it is connected to our home wireless network.  However, he said that it is inactive or not connected to the network on my mac.  The only way it will print sometimes is if I switch to a wireless network that is named the same as the printer.  AirPrint does not work.  We have a Linksys router.  Not sure if this is the problem or not.  I ran all kinds of diagnostic impressions on the printer and all say that it is connected.  I also tried to put the ip address into my web browser and it does not find the printer when it is connected to our home network.  Help, please!

  Thanks for trying my earlier recommendations. In my view, the problem you are experiencing may be with your wireless router. Normally, I would have you make sure that it is configured correctly, but you cannot access the built-in Web server.

  I want to try to set a static IP address, so we can try to get in the EWS. Please continue here: printer does not maintain the wireless connection

  A little luck? If you were able to set a static IP address, please try and access the built-in Web server. Follow the steps below:

  1. open EWS (use my earlier recommendations) printers

  2. go to the Network tab

  3. network protocols

  4. Select enable IPv4 ONLY

  Now with IPv4 enabled, you should be able to print wireless.

  If this isn't the case, you will need your router company to make sure that the multicast is enabled, Hello Protocol is enabled, mac filtering is disabled and ask them to check if there are updates the firmware for the router and the router's firewall check to make sure that it does not obstruct the communication

  The following ports are also used by your HP device and may need to be opened on your firewall configuration

  Incoming (UDP) ports are ports of destination on the computer while outgoing ports (TCP) are ports of destination on the HP device

  Incoming ports (UDP)

  137, 138, 161, 427

  Outbound ports (TCP)

  137, 139, 427, 9100, 9220, 9500

  The ports are used for the following functions:

  Print

  427, 137 161 UDP ports

  TCP port 9100

  Download of photo card

  137 138 427 UDP ports

  TCP 139

  Scanning

  427 UDP port

  TCP 9220, 9500

  Faxing

  427 UDP port

  TCP port 9220

  Installation of device HP

  427 UDP port

  Web Services

  80, 443, 5222 and 5223

  Any change? I appreciate your persistence!

• OJ j6480 all in one. : printer connected to the network, but will not print.

  OfficeJet j6480 all-in-one Windows 8

  My printer configuration report show that the printer is connected to my home network. My Control Center shows that my HP printe (my only printer) is listed as the default printer. When I open it, it shows a document in the queue, and offline. When I click on 'offline' the document in queue is considered and when I click on "Printer" in this window, the drop-down list displays the default printer, but 'use printer offline' isn't not verified. Bottom line, it's that I can't print. Help much appreciated woutd.

  I found someone with a similar problem and a simple solution. I deleted my printer in the "devices" list and reinstalled

  It worked. I suspect that your suggestion about the IP was probably on the brand, it had not occurred to me.

  Thanks for the quick response.

• filDans: I am connected to the network, but I can travel and how do I share my document folders

  I am connected to the network, but I can travel and how do I share my document folders

  Here is the procedure or file and printer sharing in Vista: http://technet.microsoft.com/en-us/library/bb727037.aspx.   After that you have Setup sharing in general, then you just need to select the files/folders to share besides than the public folders that will be automatically shared.

  Did you mean to say you can "Browse t?  Here are a few articles on the setting up of networks, configuration and troubleshooting of wireless networks, dealing with the networking between different operating systems and many other subjects that may or may not apply to your situation as you didn "t explain anything on the network.  Even if the subject does not apply, please see the article anyway because many contain information that applies to more than just the given situation (for example, article on networks that Vista with Windows 7 covers a lot about networking in general which can help yoo.  If you are not wireless, or if you encounter any problems with the internet, you can skip the articles dealing with these issues.

  Here are the procedures for Vista with Windows7 network layout that can help:http://www.windowsnetworking.com/articles_tutorials/Windows-7-Understanding-Network-Administration-Configuration.html.

  Here is another article on home networks (with several links to related articles which must all be considered - as well as others, you will find in the related articles) to help you better understand the home networks: http://windows.microsoft.com/en-US/windows-vista/Setting-up-a-home-network.  If it's for Vista, much of it applies to Windows7 (although there may be some differences that should be addressed in the previous article).

  Here is an article on the networking of the different versions of Windows:http://windows.microsoft.com/en-us/windows7/Networking-home-computers-running-different-versions-of-Windows.

  Here is a tutorial on how to set up a home network (including a wireless)-click on additional links for more information that may be helpful:http://windows.microsoft.com/en-US/windows-vista/Setting-up-a-home-network.

  Here is an article on troubleshooting network connections wireless (with links):http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-network-connection-problems.

  Here's a long guide on wireless internet connections in Vista:http://www.techwarelabs.com/guides/misc_mod/vistaconnection/.

  Here is an article on how to set up wireless internet in Vista:http://www.clpgh.org/usingthelibrary/technology/wireless/WindowsVista.pdf.

  I hope this helps.  If that is not the case, then please describe your network, the types of computers involved, and their HSE, how it is connected, which is exactly your problem, what version of Vista you are using and everything imagine you could help me understand what is happening.  At this point, I'm quite confused on the problems you are having and what you are trying to reach.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• My computer guard give up a connection to the network but the other computers in the House are connected

  My computer said at the outset that it is correctly connected to the network but then immediately lose the connection. Sometimes it will say that I limited the connection, but the strength of the network is always excellent. Computers are my roommates are working properly. Initially, he says that TataraTmp is the network of choice. I tried to delete this network that I am still unable to connect.

  Hello

  I guess that it is a wireless computer.
  ------------------------------------

  Maybe this can help.

  Assuming that the signal is strong, and that there is no noise in the electrical environment (http://www.ezlan.net/wbars.html ).

  Uncheck the box to the NIC of energy economy (I.e., do not leave the card save energy).

  There may be some variations on where is the energy saving setting.

  Here are a few examples, YMMV, look around your systems.

  Example, http://www.ezlan.net/example/powersave.jpg

  Example, http://www.ezlan.net/Win7/power_sav_wireless..jpg

  Example, http://www.ezlan.net/Win7/power_save_win7.jpg

  Example, http://www.ezlan.net/Win7/adv_power-sav.jpg

  ----------------------------

  Still a problem?

  Check the support site for the manufacturer of the computer and make sure that you use the latest drivers.

  If the support site has a newer version of the drivers and installed current ask drivers the most up-to-date drivers use this method.

  Download the drivers and extract them to a folder of your choice.

  In Device Manager, right-click on the adapter.

  Click Update drivers and choose her browse my computer for drivers.

  Choose let me a list of choices, click on disk and point to the folder with the drivers.

• Computer connects to the network, but not to the Internet, connect to the only local

  Hello world

  OK, so I have a HP computer with the installed version of Windows Vista Home Premium 32-bit. I've had it for almost 2 years now and have had no problems connecting to Internet... until now.

  I can connect to networks... both wireless and cable, but I can not get Internet. I used the IP, subnet mask, gateway and server settings DNS to another computer that works with this specific local network just to see what happens... my computer has failed.
  Until recently, I could connect to this WiFi connection in a coffee shop, but the last time I tried it didn't work. I've connected to the network but not the Internet. He told me that the DNS server did not. I'm starting to think that something is wrong with my computer.

  I saw that the solution for some people running the Norton removal tool, however I had uninstalled Norton almost as soon as I got my computer 2 years ago and ran McAfee instead. I don't think that Norton should have an impact on me more.

  Is there a solution to this problem... or I'll just have to try everything that is out there?

  Thanks for your help!

  Hi MomPlaysBass,

  Finally, my problem has been resolved - it wasn't my computer after all. The modem may only be connected to a computer. If you want to connect to another computer, you can connect the computer to the modem and then put it back. My computer worked fine after that. Whenever we want to switch between computers, even if I have to reset the modem.

  I don't think you have the same problem, but just in case, you can try to reset your modem - it's a button on the back or a small hole that you can reach with a pen... Hold the stylus for about 5 sec or maybe a bit more and then let go. That should reset your modem and might help you with your problem. Your computer should also have created a restore point... If all else fails maybe you can try to get back to the final point where your computer worked.

• E-all-in-one printer, HP Photosmart 5520 connected to the network but not detected by computers

  Hello!

  My printer HP 5520 indicates that it is connected to my network, but the wireless printing does not work correctly.

  In the implementation of the process of the driver software the printer displayed after resetting my router, a Huawei HG655d. I get a "no connection" error when I try to send a print job to the printer. Function AirPrint doen and the printer is not visible on the iDevices. I have the latest version of my OS (OS X 10.8.3) installed, I also tried to reset and reinstall my router and my printer several times but nothing works.

  Is there a way to make printing wireless correctly?

  Access my printer directly via its IP address works, so the network connection should work. I've added details of the network below:

  Your router may not support Hello, who need your Mac to find the printer.  Enter the configuration of the router and see if there is a way to activate it.  It is sometimes called mDNS.

  Additionally, make sure that the multicast is enabled.

• HP Laserjet 1102w connects to the network but can't find any computer

  Hey guys;

  I recently got a router D-LINK DSL-2570U. I tried to install my printer 1102w on the network that has been a success, but at the last stage, I get this error:

  The printer has been able to connect to the network wireless using the wireless identification information.  However, this computer is unable to communicate with the printer.

  Please check that the printer is on the same network as this computer, and if you use WEP, check that the credentials have been entered correctly and try again.

  I have not had any problems with my printer while I was with Linksys router wag120 (my back). Since my new router has many more available parameters, is there any kind of specific settings that I need to put?

  I'm on windows 8.1.

  No matter how appreciated helpis.

  Thanks a lot Gemini02

  I followed your instructions but still no joy! Non of them worked for me!

  But then I came across sollution by chance!

  New routers offer a wide range of parameters that must be set manually!

  There is an SNMP option in the configuration page of the router that should be enabled so that you can get in touch with other devices on the wireless network!

  That's all! I allowed him and everything works fine!

• HP Envy 4500: Printer connected to the network; laptop computer connected to the network; laptop cannot find the printer!

  I searched through the forums and read a few threads about similar questions, but do not yet have a solution to my problem.  The printer is connected to the network (even printed page "Congratulations, you're connected" with all the relevant information).  It is on the same network as my laptop.  However, when I run the exe to install on my laptop, it does not find the printer, even when I put the IP address the printer gave me on the congratulations page!  I have run Avast Free Antivirus 2015 on my machine, but don't see any particularly troubling parameters which could interfere.

  Any thoughts on how I can get the laptop to see the printer?

  Henchman21,

  Thank you for the information you have provided to us. I will be you initial steps that could solve the problem.

  Solution

  1. do you have the HP Envy 4500 connected to your computer via the usb cable

  2. If you have installed the correct software for your HP Envy 4500 and the drivers on your computer, you will need to run

  * Note: If the software and drivers for the HP Envy 4500 does not work or does not work the .exe, you must uninstall it in add it and remove programs.

  2 1a, you should download the drivers and software for the HP Envy 4500 on-site HP click on this link.

  2 2 b If you have correctly downloaded it you must connect the HP Envy 4500 device to the computer via a usb cable and launch the installation. Usb printers will be automatically detected by your computer. Installation of HP Assistant there will be a point he will ask you if you want to configure the computer for wireless connectivity, it's time that all wireless information stored on your computer will be transferred to the HP Envy 4500. If this does not work! and I know that it will not...

  3. you should check if you have administrative rights on the computer.

  I hope that the solution I provided will work for you.

  Let me know if the steps above don't work for you

  Thank you

• My laptop, connect to the network, but not the internet!

  My laptop connects to the network media blank but not internet. My roommates using the network can connect to the internet. I tried various things but not vain. I also tried to get in touch with the Virgin on this subject, but they can help. Is it my laptop and is there something special I need to do with a computer hp laptop. Help, please! Thank you!

  Hello

  On the Start Menu, click programs principally made, click Accessories, right-click on command prompt and select "Run as Administrator".  In the prompt, type the following commands, pressing on enter after each command.  Include spaces in the commands, as indicated.

  ipconfig/flushdns

  nbtstat-r

  nbtstat - RR

  netsh int ip reset c:\resetlog.txt

  netsh winsock reset

  Type exit and press ENTER.  Restart the PC and see if you can log in now.

  Kind regards

  DP - K

• HP Pavilion 2 x 10-N000NA: HP Pavilion x 2 10-N000NA connects to the network, but not to the internet

  Hello

  I have a problem with my HP Pavilion 2 x 10-N000NA Windows 10, 32-bit version...

  I have a router TP-Link W9980 and the laptop connects to the 2.4 GHz network, but there is no internet access.

  However, if I use a range extender (powerline TP-Link Wireless extender), it connects to the network and the internet!

  So, I guess that the equipment is working well, there must be a setting somewhere?

  I've updated all the drivers, etc. for the laptop and the router.

  Any ideas?  Thank you.

  Hello

  Well, the strangest thing happened!

  There was a huge update of Windows, and it seems to have solved the problem.

  Connections now say '(network) secure' or '(network) open' - which they did not before.

  So now that I know that the network was very good and it was a laptop problem which needed fixing.

  However, I do not know what exactly the update fixed, so I can not pass on any knowledge to solve the problem of someone else who suffer.

• My laptop connects to the network but has no access to the internet.

  Another 169.254.x.x problem...

  I watched a lot of discussions about this problem and I tried methods in them, but still no go.

  Laptop Toshiba Satellite P300-061 / SP 2 / Vista Home x 64

  I've been connected wireless with my laptop and my desktop (with an adapter) with no problems at this cottage for about 3 to 4 days.
  Last night, I turned off the ability to laptops to detect the networks with the small button on the side, as I sometimes do.

  I turn it back on today and the laptop detects the network, but it doesn't connect to the internet. If I have limited connectivity.
  I restarted approximately 3 - 4 times and the laptop doesn't always connect. I am currently connected wirelessly on this network with my office and it works fine so that indicates that it is related to the laptop and not the router.  At first, I thought it might be a hardware problem, the laptop detects the network in the list, but it also detects the surrounding networks, which means that the wireless card works.

  ---

  Things I've tried so far.

  1 netsh winsock reset / netsh int ipv4 reset
  2 ipconfig / renew & enough & / flushdns & / registerdns
  3 Rename the connection
  4 restart / complete closure
  5. deletion of the network in the list and return the password
  6 disabling ipv6
  7 try to put the news in ipv4 manually, even though I'm not sure I did it correctly
  8 turn off the firewall
  9 uninstalling the wireless card and reboot
  10. system restore

  I'm really in the ideas and I would appreciate help, maybe I'm not the steps in the correct order, or something.
  I tried my best to search the net for a solution but they do not seem to work, and I'm really in ideas.

  Thank you for taking the time to read my thread and to help me.
  -John

  Edit: I would also add that it gives me the IP 169.254.x.x over any wireless network, I connect to.

  Hi modsiw and VioletStar,.

  You guys might already made with Gloria but give it another go on your system

  Clear ARP table

  Use the NetShell (netsh) command to erase, delete, or refresh the cache of the ARP (Address Resolution) protocol using the following steps.

  1. Click the Start button.
  2. Click the command run and type Cmd in the box text run, and then press ENTER. For Windows Vista, type Cmd in start search and press Ctrl-Shift-Enter keyboard shortcut
     to force the administrator privileges. Enter the Administrator user ID and password and allow any request for authorization when you are prompted.
  3. In the command prompt window, type the following command, and then press ENTER.
     netsh interface ip delete arpcache

  The command works in Windows Vista, Windows XP and Windows 2003.

  RESET TCP/IP ATTACH IT TO THE TOOL

  http://support.Microsoft.com/kb/299357

  REPAIR WINSOCK RESET TOOL

  http://support.Microsoft.com/kb/811259

  Let us know if this helps,

  Kevin
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Can connect to the network, but not the internet, a "Local" access only

  Just installed a new router and am now unable to connect to internet on my HP laptop. The laptop is running Windows Vista 64-bit Service pack 1. Pulling him diagnose & repair window returns a message indicating "your modem or router is not available.

  I tried several things to get the internet to connect. I have reinstalled the driver, turned off the firewall, disabled the Internet Version 6 (TCP/IPv6) Protocol and manually configure the network connection.

  I have a desktop computer with a wireless adapater that performs the exact same OS as the laptop and I have no problem with this connection.

  I am able to connect to the internet if I connect the laptop to the ethernet cable. I am completely confused and would appreciate any advice!

  Hi Ima be,

  You can follow the steps below and check if that helps you solve the problem.

  Method 1

  Try to power cycle the router and the computer and check if it helps.

  On the PC:

  1. Save your work and restart the machine.

  On the router or modem (if wireless printing):

  1. Unplug the router and the modem.
  2. Wait 30 seconds.
  3. Plug in the modem and wait for it to come to the ready state.
  4. Plug in the router.

  After you put cycle check the connection between the router and the computer.

  Method 2

  If the steps above do not help, you mayreset TCP/IP stack. To reset access the link below and either click on "Fix it for me" or follow the instructions to fix it yourself:http://support.microsoft.com/kb/299357
   
  Disable the IP helpdesk:
  1 hold the Windows key and type R, type "services.msc" (without the quotes) and press enter
  2. scroll down to the IP assistance service, right-click on it and select Properties
  3. in the drop-down list box that says "Automatic" or "Manual", set it to disabled and then click 'apply '.
  4. then click on "Stop" to stop the service from running in the current session
  5. click on OK to exit the dialog box

  Method 3

  Disable IPv6 and remove IPv6 virtual cards:
   
  Try to uninstall IPv6 on all interfaces, the removal of virtual cards of IPv6 and reset the TCP/IP stack. To remove the IPv6, go to the properties for each network adapter, and deselect the check box next to the Protocol "Internet Protocol version 6 (TCP/IPv6), which will turn off, or select it and click on uninstall, which withdraw power off the computer.» Then go into Device Manager and remove any 4to6 adapters, adapters miniport WUN or tunnel adapters.
  NOTE: You should do this for each network connection, even if they are disabled.

  Method 4

  Disable the DHCP Broadcast Flag:
  Link: http://support.microsoft.com/default.aspx/kb/928233
  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
  http://support.microsoft.com/kb/322756.  How to back up and restore the registry in Windows
   
  Windows Vista cannot obtain an IP address from certain routers or some non-Microsoft DHCP servers
   
  To resolve this issue, disable the DHCP BROADCAST flag in Windows Vista. To do this, follow these steps:
  1. Click Start, type regedit in the search box, and then click regedit in the list programs.
  2. If you are prompted for an administrator password or for confirmation, type your password, or click on continue.
  3. Locate and then click the following registry subkey:
  4 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\ {GUID}
  5. in this registry path, click the (GUID) subkey that corresponds to the network adapter that is connected to the network.
  6. on the Edit menu, point to new, and then click DWORD (32-bit) value.
  7. in the new area #1, type DhcpConnEnableBcastFlagToggle and press ENTER.
  8. right click on DhcpConnEnableBcastFlagToggle, then click on modify.
  9. in the value data box, type 1 and then click OK.
  10. close the registry editor.
   
  By setting this registry key to 1, Windows Vista's trying to get an IP address using the BROADCAST flag in DHCP Discover packets. If that fails, he will try to obtain an IP address without using the BROADCAST flag in DHCP Discover packets.
  You can also try uninstalling and reinstalling the driver for the wireless card.

  I hope this helps. Let us know the results.

  Thank you and best regards,

   

  Srinivas R

  Microsoft technical support.

  Visit ourMicrosoft answers feedback Forum and let us know what you think.

• WRTG54S to connect to the network, but not internet

  I have a WRTG54S and Mediacom 12mbps. My router worked fine on my old laptop (a Dell Vista), he was sitting in a box for about 6 months and now that I have a new (Sony running 7) I can connect to my network, but not internet. I have updated the firmware of 7.6 to 7.8 without change. I have tried no security, wep and wap without change. Also, I cloned the MAC, once again no change. Windows cannot detect all problems, and when I try to activate the router to connect to the internet it always says connection failed. I can connect directly connected to the modem but not when connected to the router or wireless. Any ideas? Thank you

  Problem solved. I had to go to a Motorola SurfBoard 4100 to a 5100. Thanks anyway