Printer Dell V515w all-in-one... cannot use machine, because I do not use color, just black ink.

I have a 3 years V515 Dell printer all in one and have been printing in black ink only, but now my printer won't let me print, it says that it needs a color cartridge.  I don't use any ink color.  Everything worked fine until last week.  Now machine does not print at all.  Can anyone advise whatto.  Thank you.

Hi Kathryn,

What is the exact error message you get?

 

This question has recently started? Remember to make changes before this problem?

As dax1792 is mentioned in the previous answer, some printers perform a cleaning cycle from time to time. At that time, they would also check whether they are able to correctly print the colors. So, they can ask to insert a color cartridge to perform these checks.

If you have installed a compatible printer PictBridge supporting software provided by the manufacturer, I suggest you to check the settings in the software to make sure that the color options are correct.

I also you suggest to remove the black ink cartridge and then reinstall the cartridge and then check once more.

If the problem persists, I suggest you to contact the manufacturer for additional assistance:

http://www.Dell.com/support/contents/us/en/04/category/contact-information?c=us&l=en&s=BSD&CS=04

I hope this helps. Feel free to use this forum for any other related issue of Windows in the future; We would be happy to help you.

Tags: Windows

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