Using Dell Photo All in One printer 924 with computer Inspiron laptop with Windows 7

I can't get my Dell Photo All in One Printer 924, to work with my new laptop Inspiron with Windows 7.  I tried the divers and untilities to load the disc that came with the printer (which I have used before with a Dell PC) but the software is not complete loading and I get no explanation.  Go to the Dell site for pilots etc was no help.

Dell is not win7 driver/software for this model, later are for 32-bit vista

Tags: Windows

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    For easy access to the drivers, manuals and updates, please visit our Support Site .

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  • Reference Dell 922 Photo all-in-One Printer owners thread (W7)

    Please follow the instructions below and then tell me what is happening...

    Please make sure you have all the Windows updates, especially the .net framework (required to run many applications) and the last Java.

    Unplug your printer.

    Download and run this patch (a MUST for Vista machines) to completely remove the printer from your computer. Run the patch until it prompts you to restart your computer.

    If you use Windows 7 also try... Driver Manual printer removal

    Restart your computer.

    Download the correct drivers

    XP drivers

    Vista 32-bit drivers

    Vista 64-bit drivers

    All other drivers

    Install the appropriate drivers. You will be asked when connect you your printer (power on)

    To install the drivers, sometimes the file decompresses and does nothing. You must find the setup.exe file, right-click on it, then on the left click on run as administrator *.

    If you use Windows 7, use the Vista drivers in compatibility mode.

    Right click on the file setup.exe, on the left, click Properties, compatibility of the left click. Replace the Vista compatibility (try Vista SP2). Then, install the appropriate drivers. You will be asked when connect (printer)

    To install the drivers, sometimes the file decompresses and does nothing. You must find the setup.exe file, right-click on it, then on the left click on run as administrator *.

    In the digitization, if you have the disc that came with the printer, and then insert the floppy disk to the printer and keep it from running. Go to my computer and double-click it. Locate the drive that contains the disk Dell inside. Right-click on it, left click Explore. Find the folder of the OCR. In the OCR folder, there is a folder of Abbyy. Right click on setup.exe, which is located in the folder Abbyy and left, click Run as administrator. This will install the OCR program.

    Scanning

    Scan using the USB connection, open the Dell all-in-one Center, click on the scan and copy and scan from there.

    Scan wireless, use the buttons to scan on the printer.

    Rick

    jmlorey,

    You have disconnected the 922 printer.

    Uninstalled the printer. Also Manual Printer Driver Removal, and then restarted your computer, correct? Be sure to look at the instructions of Windows 7 for removal.

    Restart your computer after removing the drivers, is ensure that pilots have disappeared.

    64-bit or 32-bit operating system? Use the Vista drivers in compatibility mode. Start, Control Panel, system, it must be registered.

    You have downloaded the Vista drivers from the first thread and then tried to install the Vista drivers in compatibility mode, correct?

    Rick

  • Reference Dell 966 Photo all-in-One Printer owners thread (W7)

    Please follow the instructions below and then tell me what happens.

    First of all, let us make sure that your computer has the latest Windows updates, especially of .net framework, necessary to run many applications and the latest Java.

    I recommend that you use these settings to the recommended wireless router for better communications.

    Unplug your printer. Download and run this patch to completely remove the printer from your computer. Run the fix, a MUST on Vista machines, until it prompts you to restart your computer.

    If you use Windows 7 also try... Driver Manual printer removal

    Restart your computer.

    Download the correct drivers.

    XP drivers

    Vista 32-bit drivers

    64-bit drivers

    All other drivers

    Install the appropriate drivers. You will be asked when connect you your printer (power on)

    To install the drivers, sometimes the file decompresses and does nothing. You must find the setup.exe file, right-click on it, then on the left click on run as administrator *.

    If you use Windows 7, use the Vista drivers in compatibility mode.

    Right click on the file setup.exe, on the left, click Properties, compatibility of the left click. Replace the Vista compatibility (try Vista SP2). Then, install the appropriate drivers. You will be asked when connect (printer)

    To install the drivers, sometimes the file decompresses and does nothing. You must find the setup.exe file, right-click on it, then on the left click on run as administrator *.

    In the digitization, if you have the disc that came with the printer, and then insert the floppy disk to the printer and keep it from running. Go to my computer and double-click it. Locate the drive that contains the disk Dell inside. Right-click on it, left click Explore. Find the folder of the OCR. In the OCR folder, there is a folder of Abbyy. Right click on setup.exe, which is located in the folder Abbyy and left, click Run as administrator. This will install the OCR program.

    Scanning

    Scan using the USB connection, open the Dell all-in-one Center, click on the scan and copy and scan from there.

    Scan wireless, use the buttons to scan on the printer.

    Rick

    Reformatting the hard drive and reinstall windows 7 has done the trick. This really delete all the driver files! With a clean machine, I was able to install the printer without problem in Vista SP2 compatibility mode. Not only so, but the other two Windows 7 PCs on my network domestic also saw the printer and installed it.

    It seems that the uninstall utility doesn't work unless you install the drivers correctly. If, as many of us have done, the drivers are installed without using the compatibility mode there are some files that get somewhere the uninstall program cannot reach. I just checked the section of drivers from the support page and can find no reference to installation in compatibility mode, the Council States that it is compatible and install the Vista driver. Always if Dell puts in place all the information, it should would probably be no need for forums like this.

    Just a pity that it took a format and reinstallation of the entire system to operate. Live and learn

    see you soon

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