Printer has stopped printing on 64-bit Windows 7 HP Probook computer laptop using the USB connection.

I recently bought a HP Probook and connected the laptop to an old but very faithful computer HP Laserjet 5 p. The HP Probook uses a Windows 7 64-bit operating system. The printer is connected to one of the USB ports on the laptop.

Printing worked fine until yesterday. To my knowledge, no update of the operating system took place. I tried change usb port, remove and reinstall the driver package, start and stop of the spool printing, deleting the temporary files in spool it print without result. When I click on print a Test Page, it seems to go to the printer, but is located in the coil. I also ran Print Microsoft FixIt which can't find any problem apart from the removal of the queue.

To check the cable, I plugged the printer on an old Vista HP Pavilion laptop and no problem printing.

I'm at a loss what to try next and would therefore appreciate all thoughts.

Thank you.

How have you tried to uninstall the printer?

Here are some ways you can do it.

1. go to the Start Menu

2. all programs

3 file HP

4. choose the name of the printer

5 down to uninstall.

Another way to check if it is deleted.

1. click on Start Menu

2. type in the Device Manager in the search bar

3. in devices, look under the tabs, IMAGE Manager and DEVICES, PRINTERS and another tab that could involve the printer.

4. If he's there, RIGHT CLICK and uninstall.

Tags: HP Printers

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