Printer HP Deskjet 3845 print in purple instead of black

I just changed the ink on my HP Deskjet 3845 printer cartridges and now it started printing everything in purple. Before changing the cartridge, the colors were very good. I tried the contact on the cleaning cartridges and that did not help. There is no error message. I tried to put the old black cartridge in to test it, and even though it was really faded, it was printing in black. Color ink seems to work very well I printed a test page and the colors are out. I also tried to print that a document without any ink color in and a blank page came out. The problem must be something to do with the black ink cartridge, but I don't know what it is or what to do!

Hi paterson14,

Is the cartridge OEM new or revised?

This cartridge is defective. You have to buy another cartridge installed in the printer. Let me know what you find?

Tags: HP Printers

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