"Printer: door open" error on HP Deskjet 3845

The green light on my HP Deskjet 3845 printer continues to blink.  Whenever I try to print something, even a test page, the error message says "printer: open door."  However, I checked several times and there is no open door!

I am on Windows 7 (64-bit) and I'm on with a jetpack from verizon wireless.

I'd appreciate any help!

Thank you!

Generally when this starts to happen, it is because the door sensor went out. There is only a reset you can do to try and clear the error and it is a hard reset. I will include the instructions below. If this does not work, you will need to replace the printer.

To do a hard reset:
1. make sure that the printer is turned on.
2. pull on the power cord from the printer.
3. pull out the power cord from the wall.
4. wait for 30 seconds.
5. plug in the printer and turn it on.

Tags: HP Printers

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