Printer HP Officejet 6100; Win 7; Access the ink cartridges

Printer HP Officejet 6100; Win 7;  If the ink cartridge access door is opened with the printer, the cartridge printheads do not change access.  No error reported.

Well, couple of questions:

First, they move with the door closed while printing, I want to say it actually prints, which would indicate that the transport is not stuck on the side? If it does not move, it may be blocked behind the paper or something inside the printer. It is not recommended to reach into the printer.

Second, is there an indication (light/message) which shows the door is actually open? Otherwise, there is a tab inside the right side of the door near the label to ink cartridge number? It is located on the edge of the door, and goes into the printer indicating open or closed to the printer.

If all this seems correct, try a hard reset on the printer. Powered on, unplug the power cord of the printer, wait at least 30 seconds, then plug the power supply cord. Turn on the printer and see if it will allow access to the cartridges.

Tags: HP Printers

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