Printer, HP Officejet 7410 all-in-one

I recently acquired a 7410 all in one, and can't use it.  As soon as I plug turns on and begins what appears to be a search.  This research does not stop.  I can't turn off without unplugging.  I can't access the menu.  I can't reset the unit either.   any ideas or suggestions would be much appreciated!

Hello

It seems that the problem is with the printer... Please turn off wireless and do not connect any other power cord other than the power cord. then try to turn on the printer... otherwise I'll have to tell you that the printer is to have some sort of hardware problem and you need to replace the printer.  So go ahead and try to restart the printer and snack if it is not resolved, then you need to replace the printer.

Concerning
Aneesh

***********
I represent HP
You can say thank YOU by clicking on the STAR of CONGRATULATIONS. If my suggestion solves your problem Mark as a 'SOLUTION' in this way, others can benefit thanks in advance!...

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