Printer saying jam, but it is not

Similar Questions

• Epson Workforce 645 appears as the default on my computer and it says 'ready', but it will not be printed.

  Original title: printing problems

  I am facing a problem with the printer - or maybe a computer problem.  I can't pinpoint the problem.  My printer (Epson Workforce 645) appears as the default on my computer, and it says 'ready', but it will not be printed.  My documents will in Quebec, but after about 30 seconds, the State spends printing, error.  I've tried everything.  (Occasionally), it will display a test page.    Any ideas?

  Hi Julia,

   

  Thanks for posting the question in the Microsoft Community!

   

  You are unable to print and get the error message.

   

  I imagine the frustration you feel when you are unable to print.

  This can happen due to connection problems, malicious content or third-party programs.

   

  1 have you tried all the Troubleshooting steps?

  2 is the computer, or a printer attached to a domain network?

  3. are you able to print from Notepad?

  4. what documents do you speak?

  5 is the full error message?

   

  To check if it's because of connection problems malware content follow the steps mentioned below:

   

  Method 1: Run the troubleshooter

   

  See the site:

  Open the printer Troubleshooter

  http://Windows.Microsoft.com/en-in/Windows7/open-the-printer-Troubleshooter

   

  Method 2: Scan the computer to remove all possible malicious content

  See the site:

  Microsoft safety scanner

  http://www.Microsoft.com/security/scanner/en-us/default.aspx .

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  Method 3: Clean boot

   

  When the computer starts to boot, programs non-Microsoft will not be started and would avoid any interruption of their share.

  See the site:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135 .

   

  Note: once you are done with the boot, follow step 3 in the article to restore your computer to normal startup.

   

  Note: If in case you are connected through a wireless connection and then when you start the System Configuration utility to perform the clean boot, click Startup and Services tab one time and check see topic wireless are turned on (Enabled).

   

  I hope this helps. If the problem persists, let know us and we would be happy to help you.

• Windows 8 and now cannot get my printer to print. Tried to print a test page, message says "sent to the printer test page", but it does not print.

  I recently downloaded Windows 8 and now cannot get my printer to print.  Tried to print a test page, message says "sent to the printer test page", but it does not print.  Can you help me?

  You have installed the drivers and software for your printer?  Did you go to the printer manufacturer's website to see if they still have 8 available Windows compatible drivers?  If the answer is no, then you must do this before all first I try to print.

• HP 3055 has it says print alignment page, but it is not

  I changed the black ink cartridge, he said: it's printing alignment page, but it doesn't do anything, can someone help me please

  Hi @LaceyLashes,

  Welcome to the HP Forums!

  I noticed that your printer HP Deskjet 3055 said print alignment page but it is not. I'm happy to help with this alignment problem.

  I suggest to go through the steps in this guide to alignment, the alignment Page does not print.

  Thanks for posting and have a nice day!

• my printer is working, but it will not be printed in color and a new color cartridge is installed.

  HP Deskjet D4160 printer with the Windows XP computer. My printer is working, but it will not be printed in color and a new color cartridge is installed - what can I do?

  The steps in this troubleshooting page can help solve the problem.

• Manager of cloud says "updated", but it is not

  I just signed up for the cloud and intalled already InDesign. Now I tried to install Photoshop but the App Manager says "updated" - BUT IT is NOT!

  I have just CS5 and it wasn't a problem with the inDesign application... So, what can I do?

  Ok.

  In the case of Mac, please go to utilities--> Adobe Installers--> search for Photoshop uninstaller and run.

  This should fix the situation for you.

  If this does not resolve the problem then you should consider a system cleaning tool cleaner http://www.adobe.com/support/contact/cscleanertool.html Cs

  Thank you

  Kapil Malik

• printer says 'ready', but does not print.

  After changing the ink cart, HP OfficeJet 4500 wireless printer, it says ready, but does not print. I have to align the cart as he said, it print a test page, all in black and white and color (maybe that's the problem, but I have JUST NOW put a nude color cart in). WHATS WRONG PRINTER W / THIS.

  Hello

  You can make a color copy?

  Are receive you error messages about the color cartridge?

• 7525 photosmart all-in-one: printer says wireless, but do not print

  We moved our headquarters to a new location in the House. After you reconnect all devices, the printer seems to work (in his view).  Network test results "spent." When I opened a doc and tried to print, it would not, telling me printer was not in the network. Enter new password for ISP provider crossed wireless configuration. Still not printing.

  I uninstalled and reinstalled the printer. Still will not print. I disabled Norton Internet Security where he was blocking the process. I downloaded Team Viewer so that my son could see if he could help me, but couldn't connect to it to use it. I tried to download HPPrint and doctor to Scan, but it will not download. Any ideas?

  Hi there @MI_OHlady.

  Welcome to the forums

  I understand that you have moved your location of printers and it is not printing via wireless network.

  You mentioned that the print and Scan Doctor will not download, and this could be a problem on the computer or with the internet connection. Could try to use another web browser and try to download and run the printing and scanning Dr. again? I would like to know what are the results of the tool.

  Also, try to make copies of the front of the printer and let me know if they work, or if you see errors.

  I hope to hear from you

• Printing says Delet and yet is not. Stops all other printing

  Hi, I turned off my computer yesterday before it was over printing and now when I try to print other documents today I can't.  The printer says 'remove' work I tried printing yesterday and this message does not disappear.  I cannot print anything... What do I do to get rid of the message and to be able to print new jobs?  Thank you!

  Thanks, I'll save it but in the meantime, I used the Print Doc and Wow did this work within seconds. Thanks once again if!

• Troubleshooting said printing problem fixed, but this is not

  I am running Windows 7 with a Dell 720 photo printer. I had to download a printer driver, the printer is not compatible with Windows 7, but support Dell says I put everything. Everything was fine for a while. Then a gummed up print job works. Nothing will print and I can't delete the file that is causing problems. Troubleshooting, says the issue is resolved, but it is not. I tried to delete all the print jobs, but it will not go away.
  Thanks for all the ideas.

  Hello

  References to Vista also apply to Windows 7.

  Use this method to clear the spooler and then uninstall and reinstall your printer (check with the manufacturer for)
  the latest driver).

  Check Mr. Fixits here and if you use the other methods go back and try again later.

  Problems of print and error - a Mr Fixit of printing
  http://support.Microsoft.com/GP/printing_problems

  Solve printer problems - a Mr Fixit
  http://windowshelp.Microsoft.com/Windows/en-us/help/8c11977e-8244-408f-A036-7978a618d7a21033.mspx

  ------------------------------------------------------
  Logon as administrator

  Start - type in the search box-> COMMAND - control to the top of the list and RIGHT CLICK – RUN AS ADMIN

  You can copy and paste each line except those brackets and press ENTER after each.

  net stop Spooler

  (echo suppression of all print jobs)<-- you="" should="" see="" this="">

  ping localhost n 4 > zero

  del/q %SystemRoot%\system32\spool\printers\*.*

  net start Spooler

  (sound Done!)<-- you="" should="" see="" this="">

  ping localhost n 4 > zero

  Another way
  http://4sysops.com/archives/how-to-cancel-a-print-job-that-hangs-under-Windows-Vista-and-XP/

  Check the print - DELETE/STOP queue all jobs - then right click on the printer - REMOVAL
  http://windowshelp.Microsoft.com/Windows/en-us/help/bb6f81d9-4092-4ac8-9716-2bd008f513e11033.mspx

  If you use Control Panel - Classic - printers

  Try after unplugging your printer if necessary.
  -------------------------------------------------------------

  Also check the spooler print and its dependencies and addictions Service.

  Spooler service (this is for Vista so change the page to Windows 7 if necessary on the right side of the Print Page)
  the same service)
  http://www.blackviper.com/WinVista/services/Print_Spooler.htm

  How difficulty Windows Vista print spooler starts do not
  http://www.ehow.com/how_4920100_vista-print-spooler-not-starting.html

  ------------------------------------------------------------

  Check this thread if necessary - to stop and erase the spooler

  http://social.answers.Microsoft.com/forums/en-us/vistaperformance/thread/a15779d6-ac0d-42FD-9Ac2-a1da241ea19f/

  and here
  http://social.answers.Microsoft.com/forums/en-us/vistahardware/thread/58b54fa9-cf6f-40F7-90b2-8093c6777493

  ------------------------------------------------------
  Clean the General corruption and repair or replace the damaged/missing files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  CheckDisk (chkdsk) runs at startup.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• HP photosmart D110a: printer says paper but leaves a black mark on paper in the tray

  Laptop got hit out of the office by CAT when you are connected to the printer when printing. Now the printer says there is no paper in the tray and it leaves a black on the paper mark as the printer attempts to shoot the top sheet of paper in, but he can't.

  I fixed that on my own by giving the top sheet a little bit as he began to print. Hope this helps someone.

• HP Officejet Pro 8615: Said connected HP printer is connected - but it will not be printed

  Frustrated and fed up.  I installed the HP Office Jet Pro 8615 printer 6 times (stop, restart network, etc etc) but still can't make it work properly. It prints well word documents but it will not print web pages, or PDF documents. In order to print the text based on the web or e-mail, I cut and paste all of the text in a word document, then format it by removing all the images from the web and other junk and then print it - hey presto it finally prints.  It is a totally ineffective to make things and very frustrating way.

  The computer-printer connection is wireless. According to the web page "HP plugged in", the printer is noted as in online and ready to print.

  Why oh why this printer will not print correctly? I never had this problem with previous HP printers also installed the same way wireless.

  I am located in France, using British English, the printer is the 8615 and I note that printing HP softward is referred to as 8610 if that makes a difference.

  Help.

  A very helpful guy named David in HP Support fixed the problem/s by accessing my computer remotely and the printer is now finally working properly. Thanks for your comments.

• HP Color Laserjet 3600n: printer says ready, but none of the printing jobs

  So my printer worked very well; I need to fill my Cyan toner but has found a way to move that and print in black only. That worked for a while until this week. My printer cannot print; all jobs are located and there is an error message. Is it possible that my lack of Cyan takes a 'fee' If you want? I honestly don't know what else to do and it is imperative that this printer it works not just makes things easier for my situation of work in my office.

  Help! I rebooted I know how to stop the calibration, but the latter let him calibrate to see if that helps. Nothing.

  Hello, to test the connection type printing and make sure it is not the print job to disconnect from the network, restart the machine and try to print a circulation of internal test. If it works, then reconnect the network cable on back in and see if the work in Quebec will be printed. If it does not and shows the error, delete the task, restart the machine and try to print the same job or another job and see if it works. Basically, sounds like a 49 error situation.

  I hope this helps...

• I have the latest version of Smart Web Printing 4.6 but it does not work. Why?

  I have a netbook Acer running the Windows XP operating system and Internet Explorer 8.  The latest version of Smart Web Printing is supposed to work with them, but it is more the fact.  I see warnings that it does not work with Internet Explorer 9, but that is not what I have.  I have the image of the web page and a smaller version of the same thing where I should have the box clip options.  The only option I get is one on top to close.

  You will need:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-79585-2&cc=us&DLC=en&LC=en&OS=228&product=3441026&sw_lang=

• Printer saying cluttered but I checked the entire machine and there seems to be no jam anywhere

  I have a large Format HP Officejet 7500 has, it says there is a paper jam, I followed the video and checked and can't find any jams.  I am running windows 7.  Any help would be appreciated, the machine is only a month or so old so if needs be I wouldn't go back to HP!

  I'd take a glance at this document. If you have completed the steps listed in the document and the issue still not resolved then I would contact support for assistance. If you are still in warranty, HP can replace the printer without cost to you. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.

  HP Technical Support call case form:
  http://goo.GL/w7Hgh

  I would like to know what happens.