Printer says it has to re - create the entire file

Hello

Makes a file to a friend in illustrator. Saved in EPS, two-tone. First, they sent the file to the printer, they said they needed the police described. Done that and re-sent. Next time around they said they'd recreate the entire file, claiming that it is not "vector".

It was a first for me then I wonder what is happening, the printer being difficult, because he is in charge more now by saying that he had to recreate all the art, when in fact, this was made in illustrator, vector, 300 dpi, of the integrated police.

I'll upload the file too if that helps. A little discouraged at this point because the printer is not be friendly and make things very difficult.

Why 'export' at all?  Why not: Save as > EPS?  Better yet, print > save them in PDF format?  If I'm not mistaken, if you export, you rasterized... where the 300ppi.  Solid screen need printers for the production of the screen.  They can accept shades and nuances, but many do not have the available stitch to make it work.  I need to see the file in order to troubleshoot what has gone wrong.  The whole scenario sounds a little weird for me.

Tags: Adobe Developers

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