printing error "tkprt32.exe."

Why am I getting an error "windows has stopped working tkprt32.exe" using vista 64 - bit sp2 "

Hello

 
1. Once you get this error message?
2 did you changes in the computer before this problem?
3. have you checked the State of the issue in safe mode?
Perform a clean boot and check the error message.
If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.
Continue with the remaining steps to pin-point on the third party service. After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: Please, go to step 7 of the Kb to maintain the computer to a normal startup after you fix the problem.
If the problem persists, please respond with more information to help you best.

Tags: Windows

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