HP Officejet 4630 series: printing error

Hello

My printer was fine until 'Windows10 update 1607' has been downloaded on my desk a few days ago. Now every time I try to print anything for my computer. Status reports "error-printing".  I ran the trouble shooter print a test page, I printed a report of diagnosis of HP print and Scan doctor. Everything seems fine, but it always brings a printing error. So now I'm re-printing a document, it now says "printing" on the device, but it feels very, very slow, 10 minutes and it's still printing the first page. What can I do to fix this?

Your help in this matter is much appreciated!

Welcome to the community @BeeAnn HP

I saw your post on the slow printing problem and wanted to do some of my own suggestions.

You can try the following:

1 reset the printer, then restart the computer. Make sure that the printer is connected directly to a wall outlet.

Turn on the printer.

With the printer, unplug the power cord at the back of the unit.

Unplug the power cord from the wall outlet.

Wait at least 15 seconds.

Plug the power cord into the wall outlet.

Reconnect the power cord to the back of the unit.

If the printer does not by itself, press the Power button to turn it on.

2 run printing scanning and Dr.

3 try to make copies to see if they are too slow. If they are, then it's showing us that there is a problem with the hardware with the printer.

4. Uninstall and reinstall the printer driver and software.

Let me know how make you out!

Hit the "accept as Solution" if we reached a solution and the "thumbs up" to say thank you for my help.

Tags: HP Printers

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