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• Internet problem blackBerry Smartphones - untrapped exception

  I recently reset my phone that I had a battery problem, so I removed and installed the firmware again.
  But since my phone wouldn't let me go to facebook both via internet and app when I go on the app, it says 'unable to connect to the facebook server please try again' and on the internet it just says: "unable to load the page" but the internet charges other pages very well another problem is that when I open and close the internet it says "eception exception : java.lang.error'

  This problem occurred only since I reinstalled the firmware.

  Someone knows how to fix this?

  Hello and welcome to the community!

  After the updates, I still propose that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try to reload your OS again, but maybe with a few twists to try to identify the cause... for example:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  Good luck and let us know!

• Problem blackBerry Smartphones with SMS notification on my 9780

  My Bold 9780 has started reading my SMS messages aloud. It's very irritating, especially if I'm sitting in a meeting!

  He only reads TEXT messages and emails not.

  I know I must have changed a parameter by mistake, I can't find this function in the menus to turn it off.

  Can anyone help please?

  Spin the 6.0.0.706

  Thank you

  Hello becon1417

  To clarify, when you receive a new text message he read your text message, to the right!

  If it is then can you confirm if you have installed any 3rd party app that does this, you Homescreen go to Options > device > application > locate and delete such a request.

  KB10040 : How to view or delete the application installed on a blackberry smartphone

   

  Or let us know if I misunderstood your message.

• Problem blackBerry Smartphones Software Update

  Hi all

  I have a serious issue here.

  I tried to upgrade my software today to ver *. 181 everything was fine except when my phone data had to be restored back (step 10 of 10). Where is my application crashed and I had to reboot my Desktop Manager. But now he don't ask me to restore data, or update anything.

  Anyone with a clue that, how can I restore my data that was backed up to my Desktop Manager.

  Thank you

  Ramirez

  Search your entire hard disk for files with the extension of the RPI (*.ipd). What are the backup files created by DTM. Choose which is the correct (very probably by the time of the file) and then use it as a source for restoring:

  • KB10339 How to restore data from a backup file to a BlackBerry smartphone

  Good luck and let us know!

• Problem blackBerry Smartphones with update from 7.0 to 7.1

  Hello!

  Last week I bought BB Bold 9790 on sale by auction (flea market). It's my first BB, so I don't have much experience with this software. I tried to update to 7.0 7.1, to get the HotSpot feature, but there are a few problems:

  -I don't have any option like "check for updates" or "update" in my phone there is nothing similar. I even searched by "Search".

  -J' downloaded the Deskop BB software and when I tried to update my BB, the program said that I don't have active subscription. So I signed up for subscription, giving my email address, but nothing has changed

  -The same message appeared when I tried to update to Mozilla.

  -J' have also created my BB ID and added into the phone.

  My mobile operator: Play (Poland). When I turn on my BB, it shows me a moment of Vodafone logo.

  How can I solve this problem?

  Your device is used.  Your description of the boot sequence indicates that it is a Vodafone branded device.  This Vodafone startup screen can never be changed.  As long as the device is unlocked, you can use it on your support.

  In addition, you must have a BlackBerry data plan to your account with your wireless service provider.  It is probably what you were told the camera.

  That said, you can probably learn the operating system to v7.1 by performing a clean OS reload.  Here are some instructions:

  1. first download the operating system on your PC.  You can get 7.1 for the brand Vodafone UK 9790 here (though the version of all carrier will work.):

  https://swdownloads.BlackBerry.com/downloads/entry.do?code=1141938BA2C2B13F5505D7C424EBAE5F

  2 IDo a manual of your device first, backup using Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. You can get the BlackBerry Desktop Software here http://us.blackberry.com/apps-software/desktop/

  3. download the OS from step 1 of the file on the PC then install on the PC by running (double click) the downloaded file.

  4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml." Also, check the following locations for the vendor.xml file and delete all instances of the file:

  On Windows Vista/7, go to C:\Users\YOUR_USER\AppData\Roaming\Research in XML Motion\BlackBerry\Loader (where 'YOUR_USER' is your user name)

  On Windows XP, go to C:\Documents and Settings\YOUR_USER\Application is In Motion\BlackBerry\Loader XML (where 'YOUR_USER' is your user name)

  5 use BBSAK from BBSAK.org and wipe the device (after doing a full backup), then after you get the 507 error (no OS installed) then go to the next step.

  6. plug the BlackBerry and double-click on "Loader.exe." It is located in c:\program files\common research in motion\apploader

• Problem blackBerry Smartphones.

  I am now on my second 8900 after there was a problem with the first.

  I turned off the unit and took out the battery because he was weak and replaced it with a full charge, turned on and I get this error "App 523" and it continues to be.

  I tried to connect it to the computer to restore, but it connects to the computer.

  Please if someone knows how to solve this problem, it would be great.

  Thank you.

  PS - sorry, didn't know I put the 'problem' as the title of the thread!

  Hello!

  This is the KB on this error message:

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB16178&SLIC...

  I realize the KB discusses "BOLD", but it's perhaps close enough.

  Now, if the error is actually "523 App error. Reset", then the solution is a little more severe:

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB11816&SLIC...

  Good luck!

• Problems blackBerry Smartphones icon - icon shows I've got 9 emails - there is no emails in my box of reception, or missed calls

  I have the BlackBerry 9630 smartphone v4.7.1.40

  Recently, I went out of State and had not experienced this problem before leaving the State.  I was out in the glue and often not there where there was a signal to receive messages.  I noticed that my icon said: I have messages.  I saw a few and opened and deleted if necessary, however when I went back to the main screen, it says that I still had 7 messages.  There is no unopened messages or missed calls.  I looked in all the missed messages files and that you have not found a.  Is there a way I can reset my icons?  Is this a known bug?  My SMS icon and icon facbook work perfect so far.  Please advise?

  Try the method in this article to reset the icon

  http://www.BlackBerry.com/BTSC/KB14568

  Alternatively, you can try to perform a hard reset if you have not already. With the machine on, remove the battery for 30 seconds and replace it. See if the icon will reset once the device to finish starting up.

• Problem blackBerry Smartphones have with my BB 9900

  Hello

  If you can help me please I am owner of a blackberry since 2005, now I own bb bold 9900, and I have a problem.

  When I try to do a picture with the flashlight the phone restarts, if I make the photo without the flashlight, its ok, but with the flashlight, it's a problem, can you help me solve the problem?

  Thanks, Guy

  It looks like to of the LED high output intensity. It could very well be a battery problem, but if the problem persists with the connected device or with a different battery, it's most likely a bad flash led or an electrical problem on the motherboard.

• Problem blackBerry Smartphones BBM 8 voice call

  Hello

  Voice calls with BB7 worked very well.

  I've updated to BBM 8 a few days back. And since I am not able to make voice calls.

  Once I am connected to WiFi, I am able to browse and run other applications via WiFi smoothly. But BBM says: ' "could not establish the connection of voice chat.".

  After update on BBM, I ran a few other updates device which includes BB ID and updated device library.

  Now, I browsed the article http://btsc.webapps.blackberry.com/btsc/KB33102 and checked everything. I have no firewall and other settings that must be here.

  I would like to know if someone has seen and solved the problem.

  Any help would be greatly appreciated.

  My Bold 9780 appliance is running with the S/W version: 6.0 Bundle 3049.

  BBM 8

  Thank you.

  I could not voice calls to get 8 BBM. Finally, I downgraded to BBM 7.

  Here is the link: http://www.techenthu.com/index.php/do-it-yourself/191-downgrade-bbm-8-to-bbm-7

  Thank you.

• Problem blackBerry Smartphones Internet...

  Hello

  I have problems with internet on my blackberry curve 8520. I still get emails and bbm still works but my browser is not loading pages. The blue bar takes over completely, but the web page will never - open it's just stuck on the loading screen. I'm pretty sure that I have not changed the settings or something but a week ago, it stopped opening pages.

  Can anyone help?

  Thanks in advance

  Options of > Broswer > Cache operations.

  Clear the cache, history, etc. and then...

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.

  After restarting, the browser works correctly?

• Problem blackBerry Smartphones with download apps world

  I use BlackBerry 9300, which was bought in April 2012.

  Now the problem is that I can't download world apps or any other app on my phone.  m using a Vodafone TR. Not support my phone?

  Please tell me what can I do for this? I need explanation step by step.

  Hello anitjyoti,

  First of all I want to say clearly that there is no problem with your card sim and its wearer, but to download the application of BBapps world, you need plan of specific data that are avilable with your carrier or service provider.

  Thus, it will be better if you first check your data your provider (vodafone) plan. And if you do not no matter what data plan just contact your service provider to enjoy the wide world of applications in the BBAPPS world.

  Take care.

• Problem blackBerry Smartphones synchronization of the sent folder Desktop Client from Outlook 2007 to BB Pearl 8100

  I have problem synchronizing the items in the folder sent customer Desktop Outlook 2007 to BB 8100.

  I read the support doc 'delay in syncing from Outlook 2007..' say... but in my case it is not sync at all.

  I tried the folder redirection of pocket... but the 'sent' folder is grayed on and not be able to select all.

  BB 8100 sent mails are well visible in blackberry.

  BB Dektop Manager version 4.5

  Version 4.2.1.91 of the software for device

  Version of the 2.3.0.75 platform

  All advice or suggestion will be really appreciated.

  ~ AEK

  Solved the problem!

  Updated to latest OS: 8100 4.5.0.75 / 4.5.0.52

  Check this link http://www.blackberryforums.com/general-8100-series-discussion-pearl/140624-latest-os-8100-4-5-0-75-...

  NOTE: Go through the full post... its risky... I had a lot of trouble to make it work... but once its work... it works very well. If you're lucky, you can not face any problems.

• Boot problem-blackBerry smartphones.

  Hello

  My Torch 9800 has a problem with starting after battery pull. After the latter, the LED indicator just flashes red for 15 or more minutes before he goes to the BlackBerry restart screen. Often, it doesn't happen. Yesterday, that I was forced to reinstall the OS, because it would not restart at all. He kept just by flashing. Today, I got some applications requiring the device to reboot. As expected, the reboot screen is not appear at all. Any ideas on what I should do? The battery is not even at a low level.

  Thank you.

  Hi rasikac,

  I would ask you please read the question first before you consider posting? What you suggested does not apply to my problem, and I would consider this as an attempt to get the number of post, not to mention that your useless instructions do not yet include a source (I am aware that you copied it).

  As for my problem, I've solved simply waiting. Finally, the charger came and I was able to reboot. I would say that there is currently no solution to this, because the initialization is inappropriate, and maybe it's the device with a hardware error.

• Problem blackBerry Smartphones SMS alert

  Hello

  I have a blackberry torch 9860.It no more alerts not received text messages (SMS), I consulted the menu messaging and activated alerts in received messages (in all profiles) and still it does not give an alert when an SMS arrives and I have to manually access the SMS Inbox to see received messages.

  I'll also take the opportunity to ask, I don't have the blackberry package in my blackberry mobile. So I can't access the internet even if I connect to a Wi - Fi network?

  I thank all those who can help me.

  Try a battery pull to fix the SMS problem. With your phone, remove the battery and then replace it.
  You can always access the internet without BlackBerry data. Do a search for the Opera mini browser for surfing via Wi - Fi.

  See you soon.

• Problem blackBerry Smartphones with establishment of a BlackberryID

  Hello

  I just bought a Blackberry Bold 9900 today.

  I have setup a BlackberryID problem. I registered online and received a confirmation email. But when I try to open a session the phone it says that my e-mail address or the password is not valid.

  How can I fix?

  I also have a configuration of the e-mail problem... It is said that he cannot access the system.

  Thanks for your help in advance...!

  Then this is most likely the problem, it usually occurs within a few hours, but many carriers will tell you it could take up to 24 hours.