Problem blackBerry Smartphones Internet...

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• Internet problem blackBerry Smartphones - untrapped exception

  I recently reset my phone that I had a battery problem, so I removed and installed the firmware again.
  But since my phone wouldn't let me go to facebook both via internet and app when I go on the app, it says 'unable to connect to the facebook server please try again' and on the internet it just says: "unable to load the page" but the internet charges other pages very well another problem is that when I open and close the internet it says "eception exception : java.lang.error'

  This problem occurred only since I reinstalled the firmware.

  Someone knows how to fix this?

  Hello and welcome to the community!

  After the updates, I still propose that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try to reload your OS again, but maybe with a few twists to try to identify the cause... for example:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  Good luck and let us know!

• Problem blackBerry Smartphones with SMS notification on my 9780

  My Bold 9780 has started reading my SMS messages aloud. It's very irritating, especially if I'm sitting in a meeting!

  He only reads TEXT messages and emails not.

  I know I must have changed a parameter by mistake, I can't find this function in the menus to turn it off.

  Can anyone help please?

  Spin the 6.0.0.706

  Thank you

  Hello becon1417

  To clarify, when you receive a new text message he read your text message, to the right!

  If it is then can you confirm if you have installed any 3rd party app that does this, you Homescreen go to Options > device > application > locate and delete such a request.

  KB10040 : How to view or delete the application installed on a blackberry smartphone

   

  Or let us know if I misunderstood your message.

• Problem blackBerry Smartphones Software Update

  Hi all

  I have a serious issue here.

  I tried to upgrade my software today to ver *. 181 everything was fine except when my phone data had to be restored back (step 10 of 10). Where is my application crashed and I had to reboot my Desktop Manager. But now he don't ask me to restore data, or update anything.

  Anyone with a clue that, how can I restore my data that was backed up to my Desktop Manager.

  Thank you

  Ramirez

  Search your entire hard disk for files with the extension of the RPI (*.ipd). What are the backup files created by DTM. Choose which is the correct (very probably by the time of the file) and then use it as a source for restoring:

  • KB10339 How to restore data from a backup file to a BlackBerry smartphone

  Good luck and let us know!

• BlackBerry Smartphones Internet problems.

  Hello guys.

  I have a BlackBerry Curve 8520 on Virgin Media, I came here first, thinking that it was better I try here before we get on the phone with them.

  My problem is simple. For the last two days, I have not been able to access any page what so ever on my Internet browser tries to load a page, but once the blue bar fills up, there is nothing, not even an error message. I have many left Internet allowance for the month, so I know this isn't that.

  Looks like I'm not the only one having problems, lately.

  Can anyone help?

  See you soon.

  Hi DanDarts

  Welcome to the community

  Open your browser > press the Menu key > Options > clear your browsing data (check all the) then click clear Now.After that do a reboot Simple as this device while is powered on remove the expectation of the battery for a min. and then re - insert again wait until the device take a long restart.

  After that, try again and let us know.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Problems with access to the blackBerry Smartphone Internet and e-mail?

  Hey everybody

  I just got my curve 8900 yesterday t-mobile, and I wondered why I couldn't access the internet and why I couldn't use my messages. Whenever I would try to resemble something upwards using the internet from my blackberry it woud still say something about the subscription. In addition, for messages there it would not allow me to send stuff only save drafts for her, that's why I used the SMS and MMS text to work around my messages. So PLEASE someone please help me understand this problem!

  Well, it's basically what I said earlier.

  The part of your contract with your operator voice covers some elements:

  • Voice
  • Voicemail
  • SMS/MMS
  • (I'm not sure - T-Mobile can give you the full list)

  The data item for your contract covers other elements:

  • Internet browser
  • E-mail
  • Applications that require internet access
  • (I know - T-Mobile can give you the full list)

  You will only receive what you contract for services. So, if you don't have a data contract with T-Mobile, you won't get these services.

  Contact T-Mobile and find out what your policy covers. If it covers the services to which you do not have access, it must be changed (since you're already paying for it). If it does not cover data and that you want these services, then you must add to your contract (for the $$$ they will charge).

• BlackBerry Smartphones Internet problem. Help!

  I ' am in UK and bought a BlackBerry Storm 9530 on ebay a month ago. I did check with the provider that is 3 network and everything was fine and the internet was really great.

  After two weeks and it has been a week now I don't have any internet connection such as a sudden. BlackBerry internet icon is gone. I tried the battery pull, but the icon is displayed only after a few minutes and then disappeared again. Can someone please help me solve this problem?

  Do you receive data on your device?  Don't you see1XEV or EDGE?  I sent you a PIN message and it seems not be soon.  Try doing a battery pull to register on the network from this moment I am showing that you do not get the coverage of the data.  You may need to call your carrier to get back on the data network.

  SR

• Problem blackBerry Smartphones MMS, E-mail and Internet

  I have a BB 8520 with at & t... problem I started Saturday at 13:15. I can receive calls and texts but not MMS and no INTERNET. Has spent more than 4 hours total of the phone with the support and at & t since 01:15 yesterday.

  The phone goes to the EDGE (and can receive all) for GSM (can not do everything above)

  It comes and goes (for most will) at home. Where I have never had any previous problems. He said it was a bad SIM card. (huh?) went to at & t store replaced card and the same thing...

  any ideas?

  I should have been more specific.  You should try it in an another BlackBerry.  Different data plans using other models of phone so it isn't really a good test.

  The other thing to try is to use Desktop Manager to do a full backup of your BlackBerry.  Then go to Options > Security Options > Security wipe (or general settings > touch menu > wipe Handheld) and wipe the unit of all it's data.  You can leave the support box and 3rd party applications only (do not wipe).

  Then try the camera again.  See if it is still connected.  If so, then you know that it is a setting on the device or corrupted data.  Next, to restore your data and see if the problem returns.

• BlackBerry Smartphones Internet connectivity problem

  I just bought a Blackberry Curve 9220 yesterday and signed the total Inter Bundle 399 planning by Aircel. Today, I can access the emails, but can't access BBM, FB, Twitter and Inter of the default browser.

  Should I manually do a few regrestration on the smartphone. Please provide a soultion

  Call Aircell and confirm this package includes all THE BIS BlackBerry Data Services.

  It takes a specific Blackberry data plan, not a generic plan.

• BlackBerry Smartphones Internet connection problem

  I installed Desktop Manager on my PC (that I don't know how to use, only a MAC user) reinstall my software of the unit due to a null exception error, as I was told to do it before.  I can surf on the ' net, but when he tries to synchronize, it can not find a connection.  I can go to any website and it will work but nothing to do with the blackberry software. I can't also be upgrading to the last DM. How I would get a version of 4.2, as mine is 4.3 something. I read that you don't need a connection, but can I reinstall the software for the device with it.

  I downloaded 4.7 on my mac and then place it on a flashdrive and then put it on my PC. I had problems when it came to upgrading the operating system because he said that I was part of BES or professional. So I just a wipe found in security settings after I backed everything up and my execption nowhere went. Then I restored the backup.

• BlackBerry Smartphones Internet access problems.

  Hello everyone, I'm new to the forum and just bought my first Blackberry, it's the 8120 pearl on the Orange uk network.  I had the phone for a week now and just can't go on the internet when I try to access, say Yahoo, this message came "this is a Wi - Fi service. Please make sure that your device is equipped with a Wi - Fi enabled and try again". My question is is this Wi - Fi phone only, or can I connect through the old way like I used to do on the Nokia?  I hope someone can help, thanks Mark.

  Yes, I think that's exactly what I mentioned above.

• Problem blackBerry Smartphones with the configuration of the internet and the mail (from France)

  Hey x)

  I just got my Blackberry yesterday (I'm of the France) with Universal Mobile - Bouygues Telecome, package blocked for BlackBerry.

  In this "package", I have SMS/mms, internet and unlimited emails.

  But I can't go to the internet, its does not work and when I'm trying to configure the email option in "advanced option", I don't have any kind of confirmation message.

  I tried the site but I got this error message:

  "Failed to create the account:

  This device BlackBerry (r) is not registered with your wireless service provider.
  Please register for this device and make sure that the URL of the web site current corresponds to
  one provided by your wireless service provider.
  To register:

  1. in the list of applications on your device, click on Options, or click Advanced Options.

  2. click on Advanced Options > host Routing Table.

  3. click on the Menu button, then click on register now.

  If the error persists, contact your wireless service provider. »

  And so, as I said, I've done this manipulation, but I don't have a confirmation when I put "host routing table.

  And in the configuration of the e-mail, I have just the professional thing.

  Can you help me please?

  Hello

  From what you describe, you will have to do exactly what it is say you - contact your service provider. Something is not right with your setup of BIS... and they control it.

  Good luck!

• Installation of blackBerry Smartphones Internet problems

  Can someone advise me on how to set up my email accounts?  Whenever I click on the e-mail (under Setup) accounts, I have nothing happens.  I don't see even the installation of the company which I use.  I had this previously on Rogers and now just change over Fido.

  Help, please!

  Thank you

  Hello and welcome to the community!

  In manage connections > Services status, what is the status of the BIS? If it is not connected, so you must work with Fido to solve this problem. For example, if Rogers do not properly release their BIS BB PIN, then Fido will not be able to create a BIS account. More even, if Fido does not natively support your specific model of BB, then there will be additional challenges.

  Sometimes to remove and reinstall the configuration of Email application can help also (assuming that the two BIS voices are otherwise properly functioning and operation on Fido).

  You also should have carried out a thorough CLEANING on your BB under shifting carriers.

  • KB03889 Modification of the service or network provider

  Good luck!

• Problem blackBerry Smartphones with ID of Blackberry Internet Service/BB Storm 2 9550 error messages

  
  

  Verizon?

  Have you tried to connect to your account from the PC BIS?

  https://bis.na.BlackBerry.com/HTML?brand=VZW&locale=en

• Not work of blackBerry Smartphones Internet Service

  Hi, I have just purshaced new Blackberry Mobile (Open) Dubai - UNITED Arab Emirates and its writes about this at & t, they've said that its opening and I can use it in any country a BB services.

  I would use the phone without a subscription to Blackberry serive, however, it seems that there is a serious problem in my cell phone.

  Usually you can use the internet service in any mobile here via GPRS, but my mobile problem is as follows:

  -Browser icon is not available and when I click on the switch application and then, browser, I get the following error message:

  your device does not currently have entries in the directory service configuration any browser

  I contacted my service provider in the country, and they told me that you don't need any subscription if you need the internet fair eyebrows and they suggested to go to the blackberry support center to solve my problem.

  I went to the support center and they told me that there are so many missing configuration in my blackberry and they didn't know what to do with my cell phone.

  I did a reset to my mobile, but this does not solve the problem.

  Is there anyway that I can solve my problem?

  I have the version of curve blackberry 8310 mobile

  Smartphone (edge)

  platform v.4.2.2.170 2.5.0.20

  Thanks in advance for your support.

  Mike

  michelmetry wrote:

  I have google updates and I have reached the following Web site:BB updates

  I downloaded a software called BB device software version 4.5.0 I installed it but nothing happened, how do I upgrade the firmware or the OS? Please guide.

  Hello

  you have all the information here:
  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8300&thread.ID=6807