Problem blackBerry Smartphones T Mobile browser

Hello everyone, I just activated a monthly plan with T-mobile for my torch 9810, I can't access a Web page except the home page. I'm a timed message.

I can access all the sites using the browser opera without any problem, that would be me mind not normally, but I don't see a way to make the browser opera, the default browser. has anyone else had this problem and managed to fix

I was on T Mobile mount and they forced me to change certain settings without success, at the end of the call the tech guy told me that I have to live with it.

all thoughts

Thanks in advance

mast

You'll just have to live with it?  And they pay these people to solve your problems?

Let me assure you here and now, you don't have to live with it.  The tech answer is unacceptable, and I hope you get a chance to say that T-Mobile.

Okay, enough ranting.  As a general rule, if the Opera browser works and your BlackBerry browser does not work, this means that you have a package of generic data for your BlackBerry as opposed to an appropriate data BlackBerry (BIS) plan.  The tech did you know you have a BlackBerry phone?  I recall and make sure that this is the case.  Once you have recalled and confirmed, you'll want to register for the phone on the network.  Do so by following these guidelines:

http://www.BlackBerry.com/BTSC/KB00510

Next step, return of service on your phone directories:

http://www.BlackBerry.com/BTSC/KB15402

Finally, remove the battery while your phone is on, and then replace it.

If these steps, excellent work.  If this is not the case, call the T-Mobile and explain that these steps were not working and like you a have the problem solved by them, or (b) do you have your problem of lift on BOARD for resolution without cost to you (that is your right if they cannot solve it.  It's actually in their contract with RIM).  In no case you "have to live with it."  I've never heard something so ridiculous!

Keep us updated on your progress.

Tags: BlackBerry Smartphones

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