Problem connecting to a printer USB to Equium A60

I tried to connect a USB printer, Photosmart C3180, to my laptop Toshiba Equium A60 model but when I load the software and follow the instructions it seems to load correctly, then at the end the following error message appears "specified Port unknown".

I tried everything the printer manufacturing suggested and even downloaded the latest Toshiba BIOS updates, but this still does not work. The PC detects new hardware but won't install it.

I tried with another USB printer and the same message appeared.
Any ideas?

Hello

It seems that the printer port name specified does not exist on your computer.
You must use the Print Manager to see the current list of ports, you can print and use one of these.

Tags: Toshiba

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