Problem event name: APPCRASH

Similar Questions

• I can't open firefox. Here are the details of the problem. Problem event name: APPCRASH application name: firefox.exe Application Version: 23.0.1.4974 app

  Problem event name: APPCRASH

   Application Name:	firefox.exe
   Application Version:	23.0.1.4974
   Application Timestamp:	520bc252
   Fault Module Name:	ntdll.dll
   Fault Module Version:	6.0.6002.18881
   Fault Module Timestamp:	51da3e27
   Exception Code:	c0000005
   Exception Offset:	00066448
   OS Version:	6.0.6002.2.2.0.768.3
   Locale ID:	2057
   Additional Information 1:	bfef
   Additional Information 2:	e8adce1c2b9e7be834b4063ac3c53863
   Additional Information 3:	bfef
   Additional Information 4:	e8adce1c2b9e7be834b4063ac3c53863
  

  Read our privacy statement:

   http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
  

  See if you can locate the program that belongs to the bitguard dll and uninstall this program.

  • http://windowfdb.com/q.php?q=BitGuard-dll-c-ProgramData-BitGuard-2-6-1673-238-c16c1ccb-7046-4E5C-CT
  • https://crash-stats.Mozilla.com/report/index/5f71232c-2ba3-4053-AB4D-5c8932130915

  This could also be a problem with the report of Trusteer

  • http://www.Trusteer.com/support/rapport-installation-links
  • http://www.Trusteer.com/support/en/report-problem
  • http://KB.mozillazine.org/Firefox_crashes#Trusteer_Rapport

  Try to update or uninstall and reinstall Trusteer report and if that does not help then disable/stop the program for now.

  • Start menu > programs > Trusteer report > stop report

• Problem event name: APPCRASH application name: explorer.exe app Version: 6.0.6002.18005

  Please could someone help? I copied stuff from a friend on an external hard drive of mine. It is possible to go on the drive when it is connected and other records, but as soon as I try to go in this specific folder Windows Explorer crashes. My anti-virus software, Avast is up-to-date and I scanned this file, but it captures not all viruses.

  Problem event name: APPCRASH
  Application name: explorer.exe
  Application version: 6.0.6002.18005
  Application timestamp: 49e01da5
  Fault Module name: ffdshow.ax
  Fault Module Version: 1.1.3800.0
  Timestamp of Module error: 4d911aca
  Exception code: c0000005
  Exception offset: 0019d26b
  OS version: 6.0.6002.2.2.0.256.6
  Locale ID: 7177
  Additional information 1: fd00
  More information 2: ea6f5fe8924aaa756324d57f87834160
  Additional information 3: fd00
  Additional information 4: ea6f5fe8924aaa756324d57f87834160

  Read our privacy statement:
  http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

  Fault Module name: ffdshow.ax

  Download the latest ffdshow codec

• Canon MP Navigator EX has stopped working; Problem event name: APPCRASH Application name: mpnex40.exe

  Original title: Canon MP Navigator EX has stopped working

  I use Win 7 64 bit. I spent an hour with Canon. I followed their directions without success.  I did everything suggested on the internet without success.   I uninstalled and reinstalled. I tried to fix the corrupted user file. The scanner send scans to the computer for work. The person Canon thought it might be a corrupt and says something about a twain file function registry file. Here are the details of the problem:

  Description: Has stopped working the problem signature: problem event name: APPCRASH application name: mpnex40.exe Application Version: 4.0.2.0 Application timestamp: 4df9a6aa fault Module name: ole32.dll Version Module fault: 6.1.7601.17514 fault Module Timestamp: 4ce7b96f Code of Exception: c0000005 Exception Offset: 0004afb2 OS Version: 6.1.7601.2.1.0.768.3 locale ID: 1033

  Thanks for any help.

  Hello

  1. have you tried to create a new user profile?

  2. what happens when you work with Canon MP Navigator EX?

  3. do you get an error message? If Yes, what is the full error message?

  4. What are the troubleshooting steps you have tried to solve the problem?

  5. have you done any software or hardware changes on your computer before this problem?

  Try the following steps.

  Method 1:

  Run the fixit from following link.

  http://support.Microsoft.com/mats/hardware_device_problems/en-us

  Method 2:

  Scan of the SFC

  Refer to this article for more information on how to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7.

  http://support.Microsoft.com/kb/929833
  Display the results.

  Hope the information is useful.

• my windows media player has stoped working. (Problem event name: APPCRASH). How can I fix?

  my windows media player has stoped working. (Problem event name: APPCRASH). How can I fix?

  Hello

  1. Once you get this error message or error code?

  2 are you not able to launch windows media player?

  Try the following and see if it helps.

  Method 1:

  Try to clean boot, and then check to see if this helps you.

  How to solve the problem by running the clean boot in Windows 7:
  http://support.Microsoft.com/kb/929135

  Method 2:

  Solve the problems of Windows Media Player video and other media or library

  http://support.Microsoft.com/mats/windows_media_player_diagnostic/

• Problem event name: APPCRASH + catylist not

  Can someone tell me what is happening and how to fix it. This is the error on a HP Pavilion d7 running windows 7.
  HP support Assistant is no longer the problem signature:
  Application name: HPSF.exe
  Application version: 6.1.12.1
  Application timestamp: 4e6a482c
  Fault Module name: KERNELBASE.dll
  Fault Module Version: 6.1.7601.17932
  Timestamp of Module error: 50327672
  Exception code: e053534f
  Exception offset: 0000c41f OS Version: 6.1.7601.2.1.0.768.3 locale ID: 1033

  Hi Ginny,

  Thanks for posting in the Forum the Microsoft community.

  I understand from your description, you receive error APPCRASH + found catylist.

  To better understand the question, please answer the following questions:

   

   

  1. when are you getting this error?

  2 did you do changes on the computer before this problem?

  3 which application or anti-virus security suite is installed on your computer?

  I suggest you follow the methods:

  Method 1:

   

  Step 1:

   

  Check in SafeMode with network.

   

   

  You can also check if the problem persists in safe mode with network and check.

  Reference:

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode

   

  Step 2: Perform a clean boot and check.

   

  To help resolve the error message, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  
  Please note:  After troubleshooting, be sure to start your computer in normal mode by following step 3.

  Method 2:

  Step 1:

  Run the System File Checker scan on your computer and check the number.

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  Step 2:

  Perform the disk check and check.

  http://Windows.Microsoft.com/en-us/Windows7/check-a-drive-for-errors

  Important: Running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data may be lost

  Hope the above information is helpful. If you have any question back to us, we are happy to help you.

• Problem event name: BEX, error message

  Hello
  I'm working on a tool that is used mainly to replace the location of the batch of Crystal XI report data source, this tool works normally, but trying to change the location of the data source of some reports and mainly when a loop on the tables in the report to replace the source of data for each table, a Bex error is triggered

  In addition, DEP is disabled with the command ==> bcdedit.exe/set {current} nx AlwaysOff

  so

  I need to know what is BEX error?

  Why this error is generated when you work with some reports not all?

  How can I disable or circumvent this problem?

  Thank you very much.

  Hi m2.

  Thanks for giving this information. It is indeed useful.

  Done BEX reference except for buffer overflow. For more information on BEX, please visit http://technet.microsoft.com/en-us/library/cc738483 (WS.10) .aspx

  Could you please provide more information? I've included a snapshot of a BEX error for your reference. Please view the snapshot so that I can get you the resolution.

  Signature of the problem:

  Problem event name: BEX

  Application name: iexplore.exe

  Application version: 7.0.6001.18000

  Application timestamp: 47918f11

  Fault Module name: ntdll.dll

  Fault Module Version: 6.0.6001.18000

  Fault Module Timestamp: 4791a7a6

  Exception offset: 00087ba6

  Exception code: c000000d

  Exception data: 00000000

  The system version: 6.0.6001.2.1.0.768.3

  Locale ID: 1037

  Additional information 1: fd00

  More information 2: ea6f5fe8924aaa756324d57f87834160

  Additional information 3: fd00

  Additional information 4: ea6f5fe8924aaa756324d57f87834160

  Take care.

  Kind regards

  Cedric M

  Microsoft Answers Support Engineer

• Windows Media Player - the problem event name: BEX

  Hi meet Microsoft

  I have Windows 7 Ultimate 32 bit

  I tried to read an AVI on Windows Media Player, but I get an error saying that Windows media that Layer has stopped working.

  Here are the details of the problem

  Signature of the problem:
  Problem event name: BEX
  Application name: wmplayer.exe
  Application version: 12.0.7600.16667
  Application timestamp: 4c7dc5a1
  Fault Module name: StackHash_0a9e
  Fault Module Version: 0.0.0.0
  Fault Module Timestamp: 00000000
  Exception offset: 07951710
  Exception code: c0000005
  Exception data: 00000008
  The system version: 6.1.7600.2.0.0.256.1
  Locale ID: 1033
  Additional information 1: 0a9e
  More information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional information 3: 0a9e
  Additional information 4: 0a9e372d3b4ad19135b953a78882e789

  Help, please

  Thank you

  OK, I might have already solved my problem.  I tried only to open AVI justONE file.  I have other AVI files and then I tried to open WMPlayer worked.  I did the AVI WMPlayer could not play.  I checked this with VLC player AVI fiel, and showed what VLC was weird.  I guess that the AVI file has been corrupted.

  Thanks for your help though, especially this program MalwareBytes.

• Problem signature: problem event name: BlueScreen OS Version: 6.1.7601.2.1.0.768.2 locale ID: 1033

  I have a problem in my laptop,

  This is the detail of the problem.
  Signature of the problem:

  Problem event name: BlueScreen

  OS version: 6.1.7601.2.1.0.768.2

  Locale ID: 1033

  More information about the problem:

  BCCode: c000021a

  BCP1: FFFFF8A000099840

  BCP2: 0000000000000000

  BCP3: FFFFFFFFC0000001

  BCP4: 0000000000100620

  OS version: 6_1_7601

  Service Pack: 1_0

  Product: 768_1

  Hello

  STOP: 0XC000021A

  Can be a difficult problem to solve, and you indeed need a technical help in a real store of the computer
  (not the leeks and the glances at a BestBuy or other BigBox stores) or system manufacturer support.

  Cause

  This error occurs when a subsystem of mode user, such as WinLogon or the Client Server Run-Time Subsystem (CSRSS), irremediably compromised and security can not be guaranteed. In response, the operating system goes into kernel mode. Microsoft Windows cannot run without WinLogon or CSRSS. Therefore, it is one of the rare cases where the failure of a user mode service can stop the system.

  Incompatible system files can also cause this error. This can happen if you restored your hard disk from a backup. Some backup programs may skip restoring system files which they determine are in use.

  
  Solve the problem

  Run the kernel debugger is not useful in this situation because the error occurred in a user mode process.

  Resolve an error in the user-mode device driver or system, third-party application service: Because the bug 0xC000021A control occurs in a user mode process, the most common culprits are third-party applications. If the error occurred after the installation of the new or updated device driver or service system, third-party applications, the new software should be removed or disabled. Contact the manufacturer of the software on a possible update.

  If the error occurs during the system startup, restart your computer, and then press F8 to character-based menu that displays the choice of operating system. In the Windows Advanced Options menu that results, select the last known good Configuration option. This option is most effective when a pilot or a service is added at a time. If the error is not resolved, try to manually remove the offending software. If the system partition is formatted with the (FAT) file allocation table, use a MS-DOS boot disk to access the hard disk of the computer. If the system partition is formatted with the NTFS file system, you may be able to use Safe Mode to rename or remove the defective software. If the defective software is used as part of the start-up procedure of the system Safe Mode, you must start the computer by using the Recovery Console to access the file. If a room newly installed if material is suspected, remove it to see if that fixes the problem.

  Try running the emergency recovery disk (ERD) and allow the system to repair any errors that it detects.

  Solve a problem of file system do not match: If you have recently restored your hard disk from a backup, check if there is an updated version of the backup/restore program available from the manufacturer. Make sure that the latest Windows Service Pack is installed.

  STOP: 0XC000021A<-- read="" this="">
  * 1314.html http://www.faultwire.com/solutions-fatal_error/Status-System-Process-terminated-0xC000021A-

  -----------------------------------------------------------------------

  Look in the Event Viewer to see if something is reported on those.
  http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

  MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
  TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  -------------------------------------------------------------------------

  It's my generic bluescreen convenience store - you can try Mode safe mode as suggested in article
  above - repeatedly press F8 that you start. Disks of Vista are probably necessary - if you do not have to try
  repair, you can borrow a friends because they are not protected against copying. You can also buy the physical
  discs of the machine system good cheap that you already own windows (you will need to reinstall
  If necessary). You can also repair disks on another computer.

  Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
  info that would help. Such as ITC and 4 others entered at the bottom left. And all others
  error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

  As examples:

  BCCode: 116
  BCP1: 87BC9510
  BCP2: 8C013D80
  BCP3: 00000000
  BCP4: 00000002

  or in this format:

  Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
  Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

  It is an excellent tool for displaying the blue screen error information

  BlueScreenView scans all your minidump files created during "blue screen of death," collisions
  Displays information on all the "crash" of a table - free
  http://www.NirSoft.NET/utils/blue_screen_view.html

  BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
  There are other causes.

  You can do mode if necessary safe or the Vista DVD command prompt or
  Options recovery if your system is installed by the manufacturer.

  How to start on the System Recovery Options in Windows 7
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  You can try a system restore to a point before the problem started when one exists.

  How to do a system restore in Windows 7
  http://www.SevenForums.com/tutorials/700-system-restore.html

  -------------------------------------------------------------------------

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates cbs.log Windows Vista (and Windows 7)
  http://support.Microsoft.com/kb/928228

  The log can give you the answer if there is a corrupted driver. (Says not all possible
  driver problems).

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  -------------------------------------------------------------------------

  Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
  keyboard and mouse, as well as of other major device drivers.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  Installation and update of drivers under Windows 7 (updated drivers manually using the methods above
  It is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
  http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  -------------------------------------------------------------------------

  How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
  quit unexpectedly
  http://support.Microsoft.com/kb/958233

  Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
  http://www.chicagotech.NET/Vista/vistabluescreen.htm

  Understanding and decoding BSOD (blue screen of death) Messages
  http://www.Taranfx.com/blog/?p=692

  Windows - troubleshooting blue screen errors
  http://KB.wisc.edu/page.php?id=7033

  -------------------------------------------------------------------------

  In some cases, it may be necessary.

  Startup Options recovery or Windows 7 disk repair

  How to run a startup repair in Windows 7
  http://www.SevenForums.com/tutorials/681-startup-repair.html

  How to start on the System Recovery Options in Windows 7
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  How to create a Windows 7 system repair disc
  http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• I'm having trouble installing a game problem event name: BEX

  I have problems installing a game.

  Signature of the problem:

  Problem event name: BEX

  Application name: WoW - 4.0.0 - WOW-frFR - install .exe

  Application version: 4.2.0.4670

  Application timestamp: 4d081ca6

  Fault Module name: WoW - 4.0.0 - WOW-frFR - install .exe

  Fault Module Version: 4.2.0.4670

  Timestamp of Module error: 4d081ca6

  Exception offset: 0019de91

  Exception code: c000000d

  Exception data: 00000000

  OS version: 6.1.7601.2.1.0.768.3

  Locale ID: 1033

  Additional information 1: 5ac1

  More information 2: 5ac187d817eb889e7cb2fb6c438b5fda

  3 more information: 832f

  Additional information 4: 832f14b92050ce4c9ad1e3667aabcf1d

  Read our privacy statement online:

  http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

  If the online privacy statement is not available, please read our offline privacy statement:

  C:\Windows\system32\en-US\erofflps.txt

  Try the procedure described here: http://us.battle.net/wow/en/forum/topic/2416194068

  If those who do not work, try to create a new post on the Blizzard support forums.

• Problem event name: BlueScreen

  Hello

  Currently when I try to run World of Warcraft, my computer hangs and gives a nice blue screen, I played World of Warcraft since it was released, even during the month or so, if I play for more than 10 minutes, it crashes. Here is the log:

  Signature of the problem:

  Problem event name: BlueScreen

  The system version: 6.1.7600.2.0.0.256.1

  Locale ID: 2057

  More information about the problem:

  BCCode:                                               101

  BCP1:                                                    00000061

  BCP2:                                                    00000000

  BCP3:                                                    807CC120

  BCP4:                                                    00000001

  OS version: 6_1_7600

  Service Pack: 0_0

  Product:                                               256_1

  Files helping to describe the problem:

  C:\Windows\Minidump\112710-34850-01.dmp

  C:\Users\***\AppData\Local\Temp\WER-44959-0.SysData.XML

  -Thank you.

  Somehow, out and then put back in the chips of memory and take off and cleaning fan of my transformation because it was pretty dusty, got to work. Now, no BSOD so far. Thanks anyway! We shall defend our island, whatever the cost may be, we shall fight on the beaches, we shall fight on the landing grounds, we shall fight in the fields and in the streets, we shall fight on the hills; We will never give up.

• Problem Event Name: _BEX, Name:_fsx.exe request

  I get an error on Flight Simulator X around every 30 minutes in the game:

  Signature of the problem:
  Problem event name: BEX
  Application name: fsx.exe
  Application version: 10.0.61472.0
  Application timestamp: 475e17d3
  Fault Module name: unknown
  Fault Module Version: 0.0.0.0
  Fault Module Timestamp: 00000000
  Exception offset: 00000000
  Exception code: c0000005
  Exception data: 00000008
  OS version: 6.1.7600.2.0.0.256.4
  Locale ID: 2057

  More information about the problem:
  LCID: 2057

  Sorry, but this did not help at all. However, I found a fix after a google search, that solved the problem.

• Windows 7 problem Event Name: BlueScreen__ OS Version: 6.1.7600.2.0.0.768.11__

  I get this error when you use the internet, the blue screen and it restarts. I checked and recontroler drivers please help.

  Thank you

  > Signing of the problem:
  > Problem event name: BlueScreen
  > OS Version: 6.1.7600.2.0.0.768.11
  > Locale ID: 1033
  >
  > More information about the problem:
  > BCCode: 19
  > BCP1: 00000020
  > BCP2: FDE42558
  > BCP3: FDE42588
  > BCP4: 4A0600AB
  > OS Version: 6_1_7600
  > Service Pack: 0_0
  > Product: 768_1
  >
  > Files helping to describe the problem:
  > C:\Windows\Minidump\090610-26566-01.dmp
  > C:\Windows\Temp\WER-33384-0.sysdata.xml
  >
  > Read our online privacy statement:
  > http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
  >
  > If the online privacy statement is not available, please read our privacy
  > Statement offline:
  > C:\windows\system32\en-US\erofflps.txt
  >

  The minidump files show constantly the csrss.exe process break with a BAD_POOL_HEADER stop error (19) referencing the win32k.sys.

  It's probably another pilot, a third-party driver that is causing the problem.

  I would say, at this stage, to enable verifier against any non-Microsoft drivers to stress test them and try to eliminate a problematic driver:

  Start > type check in the search programs and files, then press 'Enter' > create standard settings > next > select the names of the drivers in the list > select all non-Microsoft drivers > finish

  Restart the computer.

  Continue to use the computer normally but if you have any available BSOD brand minidump files.

  If after the activation of the Verifier and restart the computer, you receive a BSOD on startup and cannot start Windows, restart the computer in "safe" mode, and follow these steps:

  Start > type check in the search programs and files, then press 'Enter' > delete existing settings > finish

  Restart the computer, log in Normal Mode and make available any resulting minidump file

  I would also say, before you enable Driver Verifier, to download, install, update and run (quick scan should be sufficient) Malwarebytes' Anti-Malware (free version), in the case of McAfee missing something:

  http://www.Malwarebytes.org/MBAM.php

• Problem with MS flight Simulator & acceleration. __Problem signature: problem event name: BlueScreen__ OS Version: 6.1.7600.2.0.0.768.3__ locale ID: 1033

  Signature of the problem:
  Problem event name: BlueScreen
  OS version: 6.1.7600.2.0.0.768.3
  Locale ID: 1033

  More information about the problem:
  BCCode: d1
  BCP1: FFFFF80003BA6F4A
  BCP2: 0000000000000002
  BCP3: 0000000000000008
  BCP4: FFFFF80003BA6F4A
  OS version: 6_1_7600
  Service Pack: 0_0
  Product: 768_1

  Files helping to describe the problem:
  C:\Windows\Minidump\061410-12448-01.dmp
  C:\Users\Joseph\AppData\Local\Temp\WER-21777-0.SysData.XML

  Read our privacy statement online:
  http://go.Microsoft.com/fwlink/?LinkId=104...MP;clcid=0x0409

  If the online privacy statement is not available, please read our offline privacy statement:
  C:\Windows\system32\en-US\erofflps.txt

  Joseph Blair

  System Specs:
  Mobo: Asus P6x58d Premium
  Processor: Refrigerated by an Intel i7 980 x (4.5 oc) liquid
  6 GB of DD3 RAM
  Intel SSD boot drive 40 GB W7 Home
  2 x 300 GB WD Velociraptor (dedicated FSX drive)
  HIS ATI Radeon 5870 GPU (oc of factory)
  PSU Corsair TX950W (7 fans)
  NZXT fan controller
  Corsair 800 d case

  Hi Joseph,.

  (a) when exactly you get this error message?

  (b) was your game works well before?

  Error messages on blue screen are normally related to the material, the following steps are worth a try:

  Step 1: Disconnect all external devices (printers, scanner, USB(universal serial bus) readers, etc...) Except the keyboard and mouse, then do a test

  Step 2: Put the computer to clean and test start

  Follow step 1 in the link below,

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Important: n ' forget not the computer to start normal follow step 7 in the link.

  If the problem persists, please download the dump on Sky Drive file and share the link with us for analysis

  SkyDrive.live.com

  Available at the location file

  C:\Windows\Minidump\061410-12448-01.dmp

  You might want to know

  How read partial memory dump files that Windows creates for debugging

  http://support.Microsoft.com/kb/315263

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

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• Freezing of Windows Explorer (problem event name: AppHangB1 application name: Explorer.EXE)

  my laptop freeze everytime I try to copy files from one disk to another, and here is the problem report

  Problem event name: AppHangB1

  Application name: Explorer.EXE

  Application version: 6.0.6002.18005

  Application timestamp: 49e01da5

  Hang Signature: e36f

  Hang the Type: 4

  The system version: 6.0.6002.2.2.0.768.3

  Locale ID: 2057

  Signing of additional blocking 1: 84a74b2e2362b73156ffd8ce815ab7de

  Signature of blocking additional 2:0433

  Signing of additional blocking 3: 7ac408085f85bc7b4993b6de39385374

  Signing of additional blocking 4: ef2c

  Signing of additional blocking 5: 7192d5cf15e616a12e2e559236f7057d

  Signing of additional blocking 6: a5d3

  Signing of additional blocking 7: 9338adb319feac4f0ba33134abc2bfbc

   

  Original title: problem event name: AppHangB1 application name: Explorer.EXE

  Hello

  1 did you change on your computer before this problem?

  2. this problem occur when copying all the files?

  3. you try to copy files to an external drive?

  You can check if the problem exists in a clean boot state.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: After a troubleshooting follow step 7: reset the computer to start as usual

  See also:

  Error: Windows Explorer has stopped working

  http://support.Microsoft.com/kb/2694911

  (For Windows Vista)