I can't open firefox. Here are the details of the problem. Problem event name: APPCRASH application name: firefox.exe Application Version: 23.0.1.4974 app

Problem event name: APPCRASH

 Application Name:	firefox.exe
 Application Version:	23.0.1.4974
 Application Timestamp:	520bc252
 Fault Module Name:	ntdll.dll
 Fault Module Version:	6.0.6002.18881
 Fault Module Timestamp:	51da3e27
 Exception Code:	c0000005
 Exception Offset:	00066448
 OS Version:	6.0.6002.2.2.0.768.3
 Locale ID:	2057
 Additional Information 1:	bfef
 Additional Information 2:	e8adce1c2b9e7be834b4063ac3c53863
 Additional Information 3:	bfef
 Additional Information 4:	e8adce1c2b9e7be834b4063ac3c53863

Read our privacy statement:

 http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

See if you can locate the program that belongs to the bitguard dll and uninstall this program.

This could also be a problem with the report of Trusteer

Try to update or uninstall and reinstall Trusteer report and if that does not help then disable/stop the program for now.

  • Start menu > programs > Trusteer report > stop report

Tags: Firefox

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