Problem install Microsoft LifeCam Cinema (model 1439)

Similar Questions

• Microsoft LifeCam Cinema installation problems

  Try to install Microsoft LifeCam Cinema 3.5 on my home Windows XP - SP2.  Downloaded the software, but for some reason it does not recognize that the camera is connected.  I unplugged the unit and tried different USB ports, but nothing seems to work, even if we are able to download photos from our camera using the same USB ports.  Any suggestions?

  Hello

  See the online documentation and drivers for your LifeCam:

  Support for Microsoft mouse, keyboards, LifeChat, LifeCam & more
  http://support.Microsoft.com/ph/7746#tab1

  WebCams - Drivers and Documentation
  http://www.Microsoft.com/hardware/en-us/downloads

  WebCam help & resources
  http://www.Microsoft.com/hardware/en-us/support/how-to

  Microsoft Hardware warranties
  http://www.Microsoft.com/hardware/warranties.mspx

  Support for WebCam
  http://www.Microsoft.com/hardware/digitalcommunication/support/default.mspx

  and:

  http://www.Microsoft.com/hardware/en-us/support

  Microsoft Hardware - contact us
  http://www.Microsoft.com/hardware/en-us/support/contact-us

  MS hardware supports and warranty claims (support for 90 days from the date of the 1st call).
  1-800-936-5700

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Microsoft Lifecam Cinema works well with windows live messenger.

  I just bought a Microsoft Lifecam Cinema, connected with my PC and installed the software 3.6. What I noticed that the quality fo the vedio going well under the lifecam software or to preview audio/vedio setting of the windows live messenger. However, the vedio quality is pretty poor, when I compose a vedio with other people using windows live messenger.

  I don't know if this is related to the operating systems or not. My operating system is XP Professional, the other part is windows 7. the version of my windows live messenger is current.

  Any advice?

  Hi IanZ11,
   
  The LifeCam software requires a card video and monitor that can run a resolution of at least 800 x 600 high color. Set the resolution of Windows display on 800 x 600 high color and then test the software.
   

  Try the steps listed in the article below and check if that helps you.

  Don't troubleshoot bad or no video or problems to start the LifeCam software     

• After you have installed microsoft lifecam HD - 6000 PC with OS Windows XP3, message as "lifecam could not save you photo, audio or video clips" s ' Please help

  After you have installed microsoft lifecam HD - 6000 PC with OS Windows XP3, message as "lifecam could not save you photo, audio or video clips" s ' Please help

  Prasanna Kumar Mishra

  Hi Prasanna Kumar Mishra,

  You did it happen any changes made to the computer before the show?

  You can try the steps from the following links and see if that helps:

  Troubleshoot failures to find the new LifeCam hardware
  http://support.Microsoft.com/kb/929087

  The problems of compatibility between LifeCam and other programs
  http://support.Microsoft.com/kb/953692

• Microsoft Lifecam Cinema and also HD 5000 no longer work

  I bought a Microsoft Lifecam Cinema, who worked for 3 weeks fine, it stopped working so I bought another a HD 5000 thinking cinema one is broken somehow. Now, I have 2 cams of Microsoft and the 5000 appeared when I plugged into my USB port so it may not be the specific problem of material. In any case, I reinstalled the software and followed all the steps and as I said I got the movies very well before work. Dear Microsoft - fix your products or help people out when they need help. I have no key ID because you forgot to put one inside the Lifecam products. Oh yes, the work of slots USB just fine for all the other hardwares aaaaand I unplugged my USB and had only my HD 5000 and a Logitech keyboard connected so there is no conflict either. _ (Seriously) that I'm having a problem in real life and as well in net life and also inside the my___ and have an XP I want assistance I paid 120 ___Euros for my ___webcams _ when same but why do you not your products work like the HATER I get by not having not of things working for me are 1 billion times bigger and legal _. Dear Microsoft Teams - if you ever happen to make some software for military don't bother please as let it for macintosh as ___Such implants of human brain as an example and the satellites that are connected to these little wonders. But back to the question - I need your urgent help because I need my cam and no, this isn't a joke - it is the real situation of 100% to the difference of the holy books. Please help me! Greetings to the MS team! LOOKS: Heikki roots

  Hello

  Try the fix tool of the article below and check out them.
  Hardware devices do not work or are not detected in Windows
  http://support.Microsoft.com/mats/hardware_device_problems/

  Contact the Microsoft hardware support for assistance.
  Microsoft hardware
  http://www.Microsoft.com/hardware/en-us/support

• Try to install the Lifecam cinema software. Model 1393. Windows 7. Dell 570 PC

  Run through the installation process, I get a message: "implementation could not complete downloading and installing the files on your computer because of a problem with your network connection or internet.  Check that your connection is working properly and then run configure again. ».

  Well I have no problem with my login email internet etc. everything works.

  This is a download only, where you save the file and then install the file?  If this is the case, this download to complete if you are temporarily running the 'Safe Mode with networking' for the download of the exercise part?

  Vista Advanced Boot Options (or 7)
  http://Techblissonline.com/Vista-advanced-boot-options/

  You can also check to see if other programs, including scanners virus etc. interfere.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/default.aspx/KB/929135

  See "Troubleshooting: Installation and Setup problems" and "Late Breaking and known issues" in this article.

  File of Microsoft LifeCam Readme and troubleshooting information
  http://www.Microsoft.com/hardware/digitalcommunication/LifeCam/Readme/en-us/default.mspx

  That's where (follow guest) you download from?

  Download Webcam & headset software
  http://www.Microsoft.com/hardware/download/download.aspx?category=ice

• Impossible to install the software for microsoft lifecam cinema 3

  I can't get the software to install.  Abandonment keeps telling me that there is another incomplete installation pending.  Here's the exact message:

  Setup cannot continue because another installation is already in progress.

  I don't have any other facilities pending.  I rebooted and rebooted several times.   Using Vista.  The unit works fine, but I don't have the software to do things with him cool because I can't seem to install.  And I can't contact the Microsoft support because I can not find the product ID number anywhere.  Very frustrating.

  • What you have already tried to solve the problem

  Hello crazypokemon,

  Thanks for posting on the Microsoft answers Forums.

  Sometimes computers do not always perfectly work as expected, and we need to make changes to get the equipment to work.

  Since you get an error message when you try to install the Lifecam software and States error installation is already in progress, I would like to use the Windows Installer Cleanup tool. Click here to download the cleaning tool. You can use the utility to remove installation information for programs that were installed by using Windows Installer. Remember that Windows Installer CleanUp Utility does not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall on.

  Once you have installed the tool, right-click on the installation executable and select "Run as Administrator". Then a list of programs is listed. Select the Lifecam software you want to uninstall. This will remove all corrupted files installation. Then restart the software installation.

  Hope this will help get your software installed and working tools.

  Thank you, Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Not able to use Microsoft LifeCam Cinema machine Windows XP SP3.

  Original title: Cinema of cam Life, XP SP3 error report.

  I have installed the drivers and all, through failures 4 times now, and I always get an error report window when I try and open the "Microsoft Lifecam" app, it takes a few seconds as to try and connect and then an error report appears. I meet the system requirements, I don't know what to do at this point.

  Hi MalickDelorian,

  ·         What is the exact error message/code you receive?

  ·         Have you been able to use the Microsoft LifeCam previously on your machine?

  ·         What troubleshooting steps you tried to solve the problem?

  You can follow this link and check if the problem persists.

  Troubleshoot failures to find the new LifeCam hardware

  Reference: Troubleshooting, install the Intellipoint or IntelliType software, LifeCam.

  File of Microsoft LifeCam Readme and troubleshooting information

  Hope the helps of information. Please post back and we do know.

  Concerning
  Joel S
  Microsoft Answers Support Engineer

• Microsoft LifeCam Cinema Webcam and Google Video Chat do not work together

  I installed a MS LifeCam Cinema camera to use with Google Video Chat.  I initiate a video calling the camera fires each time, and then I get a "Internet Explorer has stopped working.  A problem caused the blocking of the program works correctly.  "Windows will close the program and the fotify you if a solution is available" error.  Then the application controls lifecam part appears, but no camera.  And then Google closed and reopens - never proceed with the connection of video chat.  The camera works fine with the software installed locally and on Live MS aps.  Any ideas?

  Hi DigForHelp

  You can check this link for more information to solve the video messaging problems that occur when you use your LifeCam with Gmail

  http://support.Microsoft.com/kb/969275

  After back and let us know if it helped to solve your problem.

  Thank you and best regards,

  R uma - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Problems with Microsoft Lifecam HD-5001

  I installed the webcam above about 1 week ago and have since had problems with Skype-to-Skype calls.  Initially, I thought it was a problem with Skype, my Skype call today was ok, but the webcam turned itself, no matter how many times I turned it on!  I thought I'd try installing again, using the CD ROM that is labeled "microsoft LifeCam 3.0."  However, when I clicked on the Setup, a message came saying that a later version has already been installed?  Where should I go from here?  As you can probably, I'm a "techno-phobic", so the responses of a single syllable would be much appreciated? !!

  Hi Mitramonday,

  I suggest you to uninstall all previous versions of drivers installed for the Lifecam HD 5001 by following the steps below. Unplug the appliance before you uninstall.

  During the uninstallation, the device in the Device Manager, make sure that you follow the steps below:

  a. Click Start.

  b. access control panel > system > hardware > Device Manager.

  c. open Device Manager and expand the imaging device.

  d. right-click on the device Lifecam HD-5001 and uninstall the device.

  During the uninstallation of the device in Device Manager, make sure that you place a tick against 'delete the driver for this device '.

  Later, access the link below and download the latest drivers and firmware updates. Install it and check if it works.

  http://www.Microsoft.com/hardware/download/DownloadResult.aspx?category=ice&type=LifeCam&name=GNF-00001&OS=WVista_3264&lang=en

  Also check in the event viewer if there is no error code or error message is listed. See: how to view and manage the event logs in Event Viewer in Windows XP: http://support.microsoft.com/kb/308427

  With regard to:

  Samhrutha G S - Microsoft technical support.

  Visit ourMicrosoft answers feedback Forum and let us know what you think.

• Problem installing MS LifeCam 2.07-"MsCamSvc.exe has encountered a problem and needs to close."

  Although the WebCam was working before, I had to uninstall the software due to other problems. To re - install the software from the CD, I now get an error message: "MsCamSvc.exe has encountered a problem and needs to close." I updated the new driver on the site of Ms. There is also no yellow or green light on the WebCam after installation and connection to USB port.  I got the WebCam to an electronics store, and they tested the material; This works. Why it will not properly install on my computer?

  Hello

  I suggest try to uninstall and reinstall boot clean and check if it works.

  Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

  You can also check these links:
   
  File of Microsoft LifeCam Readme and troubleshooting information
  http://www.Microsoft.com/hardware/LifeCam/en-us/default.mspx
   
  Troubleshoot failures to find the new LifeCam hardware
  
  http://support.Microsoft.com/kb/929087
   
  Note: He is also involved on your lifecam.

• difference between microsoft lifecam studio model # Q2F-00013 and model #Q2F-00001

  What is the difference between microsoft life cam model studio # Q2F-00013 and model # Q2F-00001

  Hello, Paul.

  See details on the two

  Q2F-00001

  http://www.Microsoft.com/hardware/en-us/p/LifeCam-Studio/Q2F-00001#details

  Q2F-00013

  http://www.Amazon.com/Microsoft-LifeCam-Studio-webcam-Q2F-00013/DP/tech-data/B0096KSBB0/ref=de_a_smtd/176-9485188-1536144

• Error: LifeCam.exe - the exception unknown software exception (0xe0434f4d) occurred in the application at location 0x7c812afb when trying to install Microsoft Lifecam HD-5000

  Original title: application with microsoft lifecam hd-5000 error.  My operating system is XP Sp3.

  I tried to download it from the microsoft site and I have the same problem.  After installation, I click on the lifecam 5000 and I get the following message:

  "LifeCam.exe - the exception unknown software exception (0xe0434f4d) occurred in the application at location 0x7c812afb.

  If I anwser or not it then closes.  How can I fix this problem?

  Hi ChristopherBell,

  I recommend contacting Microsoft Hardware support for assistance.

  
  Reference: Troubleshooting

  Hope the helps of information.

• Blue screen on my computer after I installed Microsoft LifeCam VX - 700 Webcam

  Original title: Microsoft LifeCam VX - 700 Webcam

  I installed the unit according to the Instructions, now I get blue screens & Shut Downs. I am running Windows XP Pro. With all the updates so far.

  Hi tailgatter,

  -What is the error code that you receive with the blue screen?

  Look in the event viewer to check if there is no error message related this topic.

  Check out these links for more information:

  Using the event viewer

  Procedure to view and manage event logs in Event Viewer in Windows XP

  Keep me updated on the status of the issue.

• Problems installing Microsoft Office 2010 with multiple product keys

  Hello, I'm having problems install the version of Microsoft Office 2010 Home and Student trial.  I had a few problems with the initial installation 2 times and finally understood why (firewall, duh!).  In any case, I have 3 registration keys, I tried to get a 3rd, it gave me an error while it was almost finished to install, telling me he had a problem with the key, as I entered. I have already run the utility to remove all traces of installs. Should I go to the 'My account' and try redownloading and one of them (previous attempts with the trial keys) and if so, only one, first one or the more recent? I tried with the last being when he gave me the error message.

  Thank you!

  
  

  Ask the question in the forums Office:

  Microsoft Office
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