Problem installing printer HP Netbook software

Hello

I have an all-in-one HP Photosmart Premium C309 printer and finds it difficult to install the printer on my new netbook software.  The printer software is installed on my HP desktop computer and two laptops in the House, all of which have naturally scanners for the Setup disk can naturally be used.  However, I believe to be impossible to install the HP software on my netbook to allow me to fully use the HP print utilities.

I tried to download the correct complete package on the HP site.  It downloads fine and extracts, but then nothing happens.  I mapped optical drives on the desktop and a laptop to try and install the software from the CD that I have, but once I clicked on the configuration file, even once, nothing happens.

My netbook runs Windows 7 starter edition, the desktop computer running windows 7 Home premium and the laptop is running vista.

Help, please!

Hello DazzaBee,

The netbook has Windows 7 starter version installed and when we install the printer software it does not install software just like in Windows Vista or Windows 7 family premium.

It's the Starter edition limitation and not a problem with the HP software. In the Starter editions only basic printer driver is installed. In order to check in "Devices and printers" under "Control Panel" If the printer icon whether or not written.

For analysis, you must use MS Paint or Windows Live Gallery If the printer is connected using the cable USB. Link below will guide you with scanning:

http://Windows.Microsoft.com/en-us/Windows7/products/features/Windows-fax-and-scan

If the printer is networked is connected to a router, then we can scan using WebScan functionality:

(1) open Internet Explorer or Firefox or Chrome

(2) type the IP Address of the printer in the address bar and press ENTER.

(3) under the "Scan" tab, click "WebScan.

Note: We can only scan to JPEG or PDF formats.


Tags: HP Printers

Similar Questions

  • problem install printer lexmark Z600 on windows 8

    Have installation software cd when I try to install it says the software isn't in English, although he has listed in the languages English and when I try to install it returns to the previous screen.

    You can use the Vista driver for the z600 printer in Windows 8.

    Choose your model of z600 here:
    http://support.Lexmark.com/index?page=product&linkSelected=Node0

    Then download the Vista drivers for the correct type of bit - 32 or 64.

    To see if you have Windows 8 32-bit or 64-bit:

    1. press the key Windows + X, and then click System

    2. in respect of the system, you can view the type of system, it will say 32 or 64 bits.

  • Problem installing printer HP new Windows 8.1

    Hello

    I have a printer HP Officejet 5610 printer I used quite happy with my new HP laptop which came with Windows 8, and then on the advice, I've upgraded to 8.1 Win.  Use this combo since February this year with no problems.

    This morning running the printer and started getting printer 'offline' when attampting to print.  Tried troubleshooting by using HP Web sites (including this forum where I found a thread about the mistake of the printer 'offline').  The final recommendation recommended re - install tried as long as.   It appears the togo through the uninstall & then install for this printer, but after a long while I get an error message telling me "fatal error." and the installation is aborted (i.e. reversed out)

    Are leaning on what is still connected to my laptop and, curiously, the fax for this printer is listed but not the printer.

    Don't know if this can help, but the HP error log...

    • Location code: 09864322.  Error opening key error - HKLM\software\hewlett-packard\install\{6F5B70F0-EA6C-4A5B-BB16-8390BD66B251} = 2.  Exit code = 87

    I spent almost today so far of evil with this & ideas now.

    Can someone help?

    Hello again, kean,

    Welcome to the HP Forums.

    I see you have some connectivity issues when you try to print from your computer Windows 8.1 update.

    I have some suggestions that in order to solve this problem, we can try.

    Click on the first link which explains the uninstall of the printer software.  Windows 8.1 is NOT listed in the instructions, but the instructions of Windows 8 will work the same way.

    Software has been removed, restart the computer.  When the computer is back up and running, please do a search for the fax and the printer and make sure that everything has been removed.

    The next step would be to reinstall the software and drivers. Click on the following link for HP Deskjet and Officejet full feature software and drivers.  Save the download on your computer desktop so it creates it's own icon.  This will make it easy to find download.  Double-click on the icon and follow the installation instructions.

    If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions, please click here: click here.

    Thank you for your time.

    See you soon,.

  • Problem install printer Lexmark Z730 in Windows 7

    Hello

    I have problems to install the software for my Lexmark Z730 printer in Windows 7.

    I contacted the Support technique Lexmark and they took control away from my computer and tried to install the software of the printer three times without success.  I was using a Lexmark level two Tech Support Technician after a technician level has no install the software of the printer, or lucky.  The technician two level Lexmark said it could be a problem with Windows 7 itself.  I use 32 bit Vista for Lexmark Z730 printer software.  I have a 32-bit version of Windows 7 Ultimate.  If someone knows this problem or can suggest something that I can do in Windows 7 to get the Lexmark Z730 printer software installed correctly it would be greatly appreciated.  Thank you very much in advance for your kind help.

    Hello

    I was able to solve the problem.  I'll share the fix of this problem because it can help someone else who has the same or similar problem.

    To install the software drivers Lexmark Z730

    Click Start
    Type msconfig and press ENTER.
    MSCONFIG window opens,
    On the services tab, click Hide all Microsoft services
    Then click on disable all the
    Search all lx * _device service and could if necessary
    Then click on the Startup tab
    Click on disable all the
    Then click on apply, then ok
    Restarting the PC is necessary
    After the restart, install the Lexmark software

    Hope this fix helps.

  • Problem installing printer, can't seem to get the driver for my printer HP Officejet 4500 G510n-z

    Can't seem to get the driver for my printer HP Officejet 4500 G510n-z... error message is displayed when using the floppy... same error message when trying to install it directly from the HP website for downloads but will not be installed, then uninstall everything... crossed suggested all the patches that were sent as responses to the problem... .very frustrated... somebody please help!  I heard maybe Windows 7 (have the Pro version) may need to be reinstalled... don't really want to go there...

    Error code:

    Error Code of Situation: 17669436

    + 00000000000000042819584 | s | Now Launching = X:\hpzpr|40.exe - inf m

    "preload_productdrivers - I XXX f"X:\hpwins28.dat"- no validation of the.

    -Validate the No.

    SetupINFsListedInDatFile failed with fatal error during installation.

    exit code = 1603

    Do'nt listen to what you have heard - re reinstall

    Its caused by a program or a service that runs on your PC and can be exasipated if you have utilities maintenance party installed, usually called "optimizers" and prevents installation

    Clean, start your PC, http://support.microsoft.com/kb/331796 then try the installer complete on hp site.

    See also to support HP;

    Click 'Start', type in the search field and click 'OK ':

    msiexec /Unregister

    Then follow these steps to temporarily remove all unwanted processes to the system startup:

    «Click 'Start', and type msconfig in the search box-> click on the 'start'-> click on 'Disable All' now-> click on the 'Services' tab-> click on "all Microsoft Services show"-> click on ' disable all '-> click on ' apply 'and' OK '-> you restart PC-> after the restart, it is a request-> confirm you set the hook and click OK.»

    You can activate the process later in the same way (after successful installation of the software).

    Now again click 'Start', type in the search field and click 'OK ':

    msiexec / regserver

    Now launch your attempt to re-setup.

  • Problems installing printer Officejet 4620: error "access denied."

    Hello! I'm trying to connect my HP Officejet 4620 via the USB port on my computer Windows Vista x 64. The computer is already installed the HP Officejet 3320. When I installed the driver (version of basic pilot without additional software), installation is 'successful', but after finishing installation a message shows by reading that the computer could not connect to the printer. When I try to print a test page, a message appears saying: 'access denied '. In addition, the other printer which has worked before is no longer works and comes up with the same error "Access is denied.". Have clues on how to solve this problem? Thank you!

    PS:

    I tried to disable firewall and antivirus, I tried to reinstall several times, including in selective startup mode

    Hello electronicreprr,

    If two printers are connected to the computer via USB?

    This article deals with the error you receive, however expressly mentions networked printers.

    "Windows cannot connect to the printer. Access is denied' s ' Please help.

  • Problem installing printer Brother MFC 7360N laptop Windows 8

    I'm not sure that my last post has been saved while this might be a repeat.   I am trying to install a brother to my computer printer windows laptop 8.  I installed the software and downloaded the drivers on the brother site.  My computer seems to recognize the printer but when I get to the screen asking me to plug the printer with a usb cord I do and nothing happens.   I checked the connections and restarted both machines.  Don't know what else to do.  Thanks for your help

    Hello Laura,

    Welcome to the Microsoft community. I will certainly help you with the problem you are experiencing.

    I suggest you refer to the suggestions posted by Narasipur Suryanarayana replied on 29 March 2014 on the thread below for a similar problem and check if it helps.

    http://answers.Microsoft.com/en-us/Windows/Forum/windows8_1-hardware/Brother-MFC-7360N-printer-printer-in-error-state/0d3e9c5f-6681-474d-9f5f-037891e3be7f

    We know the results. We will be happy to help you further.

  • Problem installing printer HP 4 L CSE and 970 in Vista

    I replaced a XP Pro that fried with a Vista Home Premium.  Trying to install HP 4 L and 970 CSE printers, but not had much luck, so I paid a geek $180 for the installation.  The 4L (primary) bit the dust, and I can't get the 970 to print at all.  Used Microsoft Fixit to diagnose and HP website to install current drivers.  When the printer is connected while she and the computer are not enabled, the keyboard lights "Lock" (Num Lock, Caps Lock, Scroll Lock), which does not allow the use of the keyboard.  My office is password protected, so I can't even.  Shut down and kicked up to 8 times, and the 9th time, all of the lights "Locking" are disabled.  This allows the keyboard to operate, but the cursor is dead.  Any ideas on why something as simple as installing a printer should be this aggravating?  The geek is not permanent by previous work, and I don't want to spend another dime for services already paid.  Any help is appreciated.

    Small Hi Flyer,

    This looks like a possible problem of USB port.  Go to the website of the manufacturer of your office and get the latest version of BIOS and drivers for the chipset of your machine.

    See also the following articles

    http://Windows.Microsoft.com/en-us/Windows-Vista/install-a-printer-on-a-home-network

    and

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-printer-problems

    I hope this helps!

    Debra
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • HP Laserjet pro P1102: problem installing printer driver

    Dear Consultant,
    I just installed my printer during the first time and used firmly for a few days... Today I installed windows 8.1 in my pc for some reason.

    But the problem is that when I install my printer driver, it gets installed forever. I tried several times but each time I wait at least 3/4 hours and it ends.

    HP Smart install feature is not displayed. So dear pls give me a solution, I need... Thank you in advance.

    Hi @Alid,

    Welcome to the HP Forums!

    I noticed that you cannot install your range of printers HP Laserjet p1102w on Windows 8.1, and I'm happy to help you!

    How is the printer connected? Wireless, or USB?

    In the meantime, please try our HP print and Scan Doctorand let me know the results!

    If this, or one of the posts on this thread, helped you to solve the problem, please click on accept as Solution on the message. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

    I hope hear from you soon!

  • Problem installing printer driver

    having trouble installing a driver for my printer hp on my Toshiba laptop.

    < original="" title:="" need="" answers="">

    John

    Your best bet is to contact HP, because they support their printers, we don't support products microsoft here.

  • problem installing printer wireless HP 4620

    Hello - I don't have many computer skills and hope someone can give some advice for a rookie, to solve this problem.

    I just bought a wireless hp printer 4620 and cannot get it set up to exploit the wireless. I can make it work with a usb cable on my main computer, which runs using Ubuntu 12.04 and it works perfectly then. However, I want to create a home network with two other computers, and I need to be able to connect and use the wireless printer. I had the imression that the hp printer may automatically connect to a wireless router out of the box.

    I have a router Linksys Wireless and N150 of D-link wireless USB adapter for my computer. I followed all the instructions wireless hp manual. The wireless feature is enabled in the printers menu, but it tells me that there is no connection. When the D-Link wireless card is connected to my computer, I get online ok, so the wireless connection running fine on my computer, but the printer does not print-it is said that it is not connected. I plug the usb cable into my computer and print it immediately. I want to create a home network with 3 computers and thought that this printer wireless would allow me to do. So I need to fix this so that I can achieve. Can anyone offer any solution please? Thanks in advance. Best regards, Tony Brown

    On the printer in the network or wireless settings, it gives you an IP address from the printer? Connect the printer to your network with the correct network key?

  • Problem installing printer Brother DCP - J140W

    I just bought a brother dcp-j140w to go with my new windows 7, I have as much that putting on the cd with instructions, but does not, tried another disc, but does not, I have to go to default programs. Thank you

    Excerpt from the double wire:

    I have brother printer dcp-j140w, but I need the cisd to show me how, it does not work, even if microsft claim that the device is very good, all the solutions please. Thank you, I try to read other discs, but empty. best regards and thank you

    I suggest you to go:

    http://welcome.solutions.brother.com/BSC/public/EU/GB/en/model_top/colormfc/dcpj140w_all.html?reg=EU&c=GB&lang=en&prod=dcpj140w_all

    Then, download the latest Windows 7 drivers * for your printer.

    The manual is also available for download from the link above, and this explains the installation procedure.

    * Make sure that you choose the drivers 32 or 64-bit according to your version of Windows 7.

    To see if you're running 32-bit or 64-Bit Windows click:

    Start-> Control Panel-> system

    Then look at where it says, "System Type".

  • Problems install "HP Deskjet F2200/F2224 all-in-One Printer series full feature software and driver.

    Printers: HP Deskjet F2280
    Operating system: Windows 8.1

    Computer: Dell Insperion a 2330

    When trying to install the full feature software & driver I confronted with the following problems:

    1. I downloaded the driver & software above ok
    2. The Installer started extraction done ok and ok
    3. When I'm the appear 'Select install to begin installing new device HP' and click 'Install', I received the message "system cannot find the file specified."
    4. When I tried the troubleshooting described in http://support.hp.com/us-en/document/c04206080; searching for a file hpoins*.dat or hpwins*.dat, the file %windir%\System32 where not found!

    What can I do? Please H E L P

    Hello
    Follow the steps below and check if it solves the problem:

    1 open the Mcafee Virus and Spyware Protection software you are interested in, click on calendar and perform analyses. Click analysis in real time, and then click stop. Select until I restart the PC and confirm by clicking the button turn off.

    Now, try to reinstall the HP software and check if the installation goes as planned.

    If the problem persists, continue following the steps below:

    2. open the dialog box run by clicking on the Windows key and the R key on your keyboard. Type %windir%, and then click OK.
    3. type hpoins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpoins1.old)
    4. type hpwins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpwins1.old)
    5. start the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC /Unregister. in the Run dialog box and click OK.
    6. launch the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC/REGSERVER in the Run dialog box and click OK.
    7. run the installation file and check all difference.

    Kind regards
    Shlomi

  • Failure to install printer software package

    Hello. Am I the only person having this problem? The printer I have is an all-in-one Officejet 8500 Pro Wireless (A909g). My operating system is windows 8.1. I downloaded the software OJ_AIO_P8500_A909_Full_Win_WW_140_408 and on 2 of three of my computers when I run the program and click 'install', I get a pop information window telling me that the program does not find a file. Then I have to close the program that I can not go any further. The pc alone it will run on is my Sony vaio laptop running windows... wait, 8.1?

    Has anyone, same HP, you have a solution to this problem? Are there any new installation of software from 2012 programs?

    Hi Phil_boy,

    Welcome to the Forums of HP,

    I see that you have a problem with the installation of the printer on your computer Windows 8.1.

    I have a few steps we can browse.

    First of all, please make sure that you have the printer power cable connected directly to a wall outlet and not a bar/power strip. Here is a document that uses a LaserJet printer for example, but it is intended for HP products in general. Please click the link which explains the problems when connected to an uninterruptible power supply/Strip/surge protector power.

    I have also found a document that addresses for the installed printer in Windows 8.1, a Message "System cannot find the specified file" is displayed on the computer.

    Please do not hesitate to write me again if you have any questions or concerns.

    See you soon,.

  • When you try to install the HP Laserjet 1300 printer error there is a problem installing this hardware.

    Original title: HP Laserjet 1300 Windows XP, SP3 error installation

    When you try to install the HP Laserjet 1300 printer, I get the following error message and the process stops and restores.

    CANNOT INSTALL THIS HARDWARE

    There was a problem installing this hardware

    HP Laserjet 1300 PCL 6

    An error occurred during the installation of the device.

    The specified Module could not be found.

    I have used the original printer installation cd, bought a new cd from HP and downloaded the drivers directly from the HP Web site and I get the same error.  The record show error install printer on each attempt of events. Can anyone help?  Thank you

    Hello

    You are able to install other programs?

     

    Method 1: See the following article:

     

    http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02073861&LC=en&cc=us&product=3795406

     

    Method 2: view the following steps and see if that helps.

    (a) disconnect the printer

    (b) uninstall the software and drivers on the computer

    (c) plug the printer back

    (d) allow the Hardware Wizard search for drivers

    e) if it does not, it asks you to install the source for the drivers, the installation driver CD and install the drivers and see if that helps.

Maybe you are looking for

  • Good image oblique

    What tools are available for NI Vision to tilt the image properly?  Example of attached image and it should be square. Thanks in advance!

  • EF 70-200mm f/2.8 IS II USM - Focus problem?

    I tested the lens.  I took some pictures of things, about four feet away.   The image below is a screenshot of a shot that has been trimmed off 50%. The red square indicates the update.  Used egg for the focus is blurred, while one beside and behind

  • Problem HP LaserJet CM1415fnw Fax

    Have a computer running windows 7.  Have a MFP HP LaserJet Pro Cm1415fnw color that gives me problems with the installation.  This work until an update progress for blue tooth tried to install and could not, since then, no fax.  I uninstalled the tim

  • SPACE MISSING AFTER RUNNING CHKDSK

    After running CHKDSK on my enslaved boot drive, I find only 18 ~ Gig of the Gig of ~ 130 so far free disk space has mysteriously been used, but I can't find which files are use to remove them. Anyone know what is happening?

  • Edition of artist/Album information

    Hi guys, got an another a little noob-ish question here. I noticed that Rhapsody is completely useless, except for the download of CDs, music download online or create playlists. I do all my editing and maintenance directly through the "rocket" itsel