PROBLEM LENOVO P500 BRIGHTNESS!

I recently bought a lenovo p500 idea from bestbuy about 3 weeks ago. just Thursday, I press the f11 key to decrease brightness and he imidiatley went very dark. I can't turn back the brightness when well even the button and the computer says that the brightness is all the way to the top. the screen attaches to the lowest possible and I talked to 3rd specialist of lenovo, they weren't able to help me. They told me to take it back to best buy, but it's a chore for me. I am running windows 8 and I checked the drivers to see if they are updated and they are, but I can't turn back the brightness. It's very frustrating. someone please reply as soon as POSSIBLE! Thank you.


Tags: Lenovo Notebooks

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