Problem loading Google not caused by cookies or malware. Reinstalling Firefox did not help. What should I do now?

I followed the instructions, treated with cookies, Norton and do not think I have malware and I still get the message there is a problem loading page when I try to access Google or Google mail. I find that Firefox is superior to IE. What can I do?

Make sure that Norton is not blocking content.

See:

Reload Web pages and ignore the cache to refresh potentially stale or corrupt.

  • Hold SHIFT and click reload.
  • Press 'Ctrl + F5' or 'Ctrl + Shift + R' (Windows, Linux)
  • Press 'Command + shift + R' (MAC)

Clear the cache and cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > advanced > network > content caching Web: 'clear now '.

'Delete Cookies' sites causing problems:

  • Tools > Options > privacy > Cookies: "show the Cookies".

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance/themes).

Tags: Firefox

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