Problem of 9220 Curve blackBerry Smartphones... Quickly solve this problem please

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• My iPhone 5 s a problem that the accusation itself decreases without using the phone, I changed the battery it is always the same and I put it in airplane mode it's always the same problem how to solve this help please?

  problem iPhone 5s load is reduced to

  My iPhone 5 s a problem that the accusation itself decreases without using the phone, I changed the battery it is always the same and I put it in airplane mode it's always the same problem how to solve this help please?

  Please help me anyone

• Smartphones blackBerry how to solve this problem "Eception exception: dssma: state (5) invalid: 25 in blackberry curve 8520?"

  HELLO, I have the blackberry curve 8520. I got error on my phone. the error is ' Eception exception: DSSMA: state (5) not valid: 25. I am unable to open my Inbox messages and unable to view the phone's call history. the phone displays the same message over and over again "Eception exceptionMASA: state (5) invalid: 25'." Please help me how to solve? I am unable to read text messages on my phone. Please help me.

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• My curve blackBerry smartphones is getting frozen!

  Hi, my curve has become extermely frozen for the last two days, I tried to remove the battery and put but, without any change, the same problem-

  I connected it to my PC with Desktop Manager, but it becomes too slow. The reboot of the device itself.

  I want to delete a software I have installed, but I can't

  Help, please!

  Hello ahmadsawalmah

  Welcome to the Forums of the Blackberry Support

  If you think that any installed application creates this issue and you cannot remove this application on normal mode, and then start your machine in Safe Mode:

  KB17877 : How to start in Safe Mode BlackBerry smartphone

   

  On Safe Mode, delete this request from the Options > device > Application Management or Options > Application according to the OS device, highlight this particular application > press the menu key and delete it.

   

  KB10040  : How to view or delete an installed BlackBerry smartphone applications 

   

  Once removed Reboot your phone by removing the battery while your unit is powered on, wait a minimum then reinsert back. After the reboot, see if the problem resolves.

   

• Update on 9360 bb curve blackBerry Smartphones software

  Hello

  my phone needed to update the software so I chose for her to do. However, it has reached the stage where it is back up my data, but it has now ceased on 12% overal completion for several hours. I took battery out and tried again, but it has again reached the same point and doesn't seem to make any progress.

  Any suggestions on what I should do? is there a problem with my phone or does it take time?

  Help!

  Nicola

  Two options to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Curve blackBerry Smartphones capable 9320 receipt email but cannot send.

  I have a Blackberry Curve 9320 with Virgin Mobile Canada.  I have the unlimited plan for Blackberry Messaging on my account which includes sending and receiving unlimited emails.  I have not received my email of problems but when I try to reply, send or before I get a black box pop up saying:

  You are currently on a service plan that does not support this application.  If you want to use this application, please contact your service provider to upgrade your data plan.

  I spoke with Virgin Mobile Canada on several occasions.  They have me guided through various corrections but also removed and added the function several times.  After that 3 days of work with their technical support I am still unable to send, reply, or forward any email to my BlackBerry smart phone but can still receive.

  What are the next steps I take?

  Hello and welcome to the community!

  Not knowing exactly the things they already recommended to you, I am reluctant to advise nothing at all for the risk of redundancy. Instead, I'll answer your specific question:

  bkenny wrote:

  What are the next steps I take?

  Continue to work with Virgin and insist that they officially escalate your case up to BlackBerry for increased support. It is the only channel to receive help from BlackBerry... via the escalation at Virgin. You have no free path to work around them, and they do it for you. Review - you pay Virgin for all your services and all your support to the service... at the moment, they seem to be or to offer.

  Good luck!

• BlackBerry smartphones important, I want help please check this massage

  Hello everyone

  I have a big problem and I want someone to help me.

  my blackberry phone is (Bold 9790)

  and its brocken, I'll buy a new and even bold 9790

  If I walked into my blackberry ID will be back again once the contacts?

  and my bbm contacts will be back again with the same PIN?

  Please tell me<>

  Kemozah1 wrote:

  If I walked into my blackberry ID will be back again once the contacts?

  What contacts? Your address book... IF you have BlackBerry Protect installed and running on your old device, Protect restore data including your address book and other data. See more here:

  How to use BlackBerry Protect to restore data to a BlackBerry smartphone

  Kemozah1 wrote:

  and my bbm contacts will be back again with the same PIN?

  Please tell me<>

  BBM contacts are not saved with Protect. However, using the same BBID, they will be restored if your previous 9790 had BBM 7 installed. Your BBID restore BBM contacts.

• BlackBerry Smartphones SMS full Notification - help please

  I'm at my wits end with my Blackberry Torch 9810.  I have very little text messages in my Inbox, I lost the lot for some reason my phone has decided to change some date & in the future and trying to resolve that, in my opinion, I wiped everything, do not know what I did a few weeks ago, but they disappeared.

  Now I get notifications that my SMS Inbox is full and I need to delete messages.  Can someone help me I have a lot of messages on the handset and cannot believe it is complete unless there is an option I need to select/deselect.  The user guide is useless.

  I changed a parameter in the past as text messages seem to be endangered if they were in a month or so old, but all that I did I can't and don't know how to handle all my text messages myself.  My old iphone allowed me to keep the text as long messages I wanted with what appeared to be a very large storage area, now I just want to throw this thing in the bin.  Unfortunately I have 18 months remaining on my contract (business) so I can do nothing about it.

  Ann3da wrote:

  50 SMS Messages / 29.5 K

  15 text messages / 12.3 K

  OK, not a lot of people very little. It is in memory of the device, but you are some of the SIM card, save too much.

  Then... you must change this setting according to the instructions below.

  Article ID: KB13465 "SIM card is full please delete SMS messages" appears on the BlackBerry smartphone

• Configuration of blackBerry Smartphones wireless... Please help me

  I returned to my curve 9300 3 g OS 6.0 v a week. Once connected to my network domestic wi - fi, the browser only leads to the mobile network service provider and do not lead by wi - fi... I tried to disconnect the mobile network and turned on wi - fi this time too his does not work... but with the same router I can able to connect with other phones wifi brand and its operation.

  friends please suggest me the solution for this. Please help me. Thank you.

  OK turn off your wireless network which means that the network located on wifi. Then try to connect. And please tell me that you use what encrpyption in router either WES, EMTE.2, the two etc. AES.

• BlackBerry 8330 Curve Blackberry Smartphones - problem Messenger

  I've been using messenger contacts with a friend who has a blackberry, and all of a sudden I can't see his messages.  I know that it sends because I get this info in the main message list, but I don't see it when I go to the section of blackberry messenger.  I did all the troubleshooting and certainly did not block sound.  Help!

  You are welcome... Please mark the thread solved?

• BlackBerry Curve 8520 smartphone newbie help setting up please - have wifi but no browser, no internet, no email

  I just bought this opportunity curve near new.  He seems to have been correctly data erased by the former owner.  I ran the Setup Wizard and everything worked fine.  It is connected to my wifi with a signal strong. But

  1. the browser says "unable to connect to the Internet - contact your service provider', and

  2. the email setup screen does not offer of "I want to create or add an email address" as in the Guide of the user - only 'I want to use a work email account' that I don't have and don't want!  The screen message indicates if the "add an email address' ' option does not, provider of wireless.

  I don't understand!  If my TalkTalk broadband (wifi) to connect to my laptop to the internet without problem, what to do more I have too much to do to get on the internet (connected to the same wifi) Blackberry?

  3 and how do I connect to the internet via the phone (Vodafone PAYG) when I'm not at the wifi range?

  Finally:

  4. why my phone says 'unknown number' when he is screaming? The User Guide says it should show my own number.  Surely, he knows that the Sim card number?

  Completely out of my depth here, as you can see...

  Many thanks in advance for any help

  Michael

  Hiya, according to messages that your phone gives you... You will need to contact Vodafone.

  In order to use most of the features of your phone as email or BBM data, you need a data plan blackberry rather than the generic of your provider.

  Then call us Vodafone - I think that the BlackBerry Bolt On on the distribution is £ 5 per month with data inclusive.

• My 9380 curve blackBerry smartphones keeps restarting even after work in coursIn and remove all installed applications

  My curve bb 9380 keeps restarting after several minutes even after I wiped and deleted all installed applications. It has also become slow when downloading

  Hello kashez

  Welcome to the Forums of the BlackBerry Support

  If you have already removed all apps and you camera rebboting on its own, then you should try a refill of OS to rule out any software problem, have you tried?

  KB11320  : How to perform a reload own BlackBerry Device using BlackBerry desktop software for windows software

   

  But first make a comeback.

• New curve blackBerry Smartphones user 9320, I need a little help

  9320 curve is my first Smartphone after an old style phone. I managed to understand the basics, texts, Internet access, etc. I need a bit of help with the rest, for example, I tried to download a free app, but get the error message 40721 - without put credentials cached.

  (A) what do I have to register my details somewhere to download (even free) applications, where and how?

  (B) I don't have a Blackberry ID, or more precisely do not know what is it.  How is it useful?

  Here are my most immediate questions, and I would appreciate a few basic instructions, where and how to...

  Thank you very much

  Hi Woundenberg

  I thing your carrier have not activated BlackBerry data Plan aka BIS on your account. BIS is different from a data plan normal, a normal data plan you will navigate on the internet but will not give access to the BlackBerry application. So I prefer to give you a call to T-Mobile for re - confirm whether or not they had allocated BIS on your account.

  When BlackBerry data plans are enabled on your device, and then click Manage connections > Service status > = BlackBerry Internet Service it will be " Mobile network ".

  Then call T - Mobile and let us know about your updates.

• Music on my curve blackBerry Smartphones

  Hey everybody I need your help, maybe it's simple for some, but I am new to this... ok, my previous phone had a media card with a lot of my favorite music, when I upgraded to the curve 8330 I simple to install the map for BB and all is well. Now, I want to add music to my BB, but here's the problem. My pc will not download the BB desktop software, it gets to a certain point and everything freezes. Heres so my question, can I load my music on the memory card some other way and get the curve to recognize and play music?

  Thanks in advance

  The ncmailman

  You can make use of the mass storage Mode. On the BlackBerry, go to Options | Media Media Card recommended parameters are:

  Media card support: WE
  Encryption mode: NO
  Mass storage support: WE
  Auto enable mass storage Mode when connected: YES

  Mass storage mode allows your BlackBerry to act as an extra drive when it is connected to your PC. It will appear as an extra drive letter in Windows Explorer. So you can just drag/release the multimedia files on your memory card

• E-mail on BB 8520 curve blackBerry Smartphones

  Hi, I'm new here.

  I'm having problems to configure my BB 8520 curve to receive e-mails. First of all, I see that my BB is a little different from the others. People tell me that normally to configure the BB to receive emails that they go to configuration > configuration of email and their email and password. Well, I do too, but instead of asking my e-mail address they ask a series business and user.

  Is - what happends because I've not given plan? Or to have your e-mail address on the BB curve, that you must have a service company?

  Thanks in advance

  Hi and welcome to the Forums!

  To use the Push RIM owner messaging capability, you must have an adequate data of your carrier plan. Carriers welcome BlackBerry Internet Service (BIS) to their BB users. In general, BIS is not available through generic data plans. Several ships make stop what is needed the Blackberry data plan. Whatever they call it, it is the carrier that delivers BIS users of BB - contact - the for assistance. Once you have a compatible BIS data plan on your BB (fees regardless of your carrier will charge, btw), then you will have personal email added to the e-mail Setup Wizard.

  • http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

  Regarding the 'Enterprise' option, which does not apply to you at all (you know if he did).

  Good luck!