problem of evil/Encpk-CZ virus/malware

tried all ways to clean, have MBAM, Webroot, you tried micro malacious software, no luck at all removal

The consumersecuritysupport.microsoft.com I believe that advertising ODILE if you select * I think I'm infected * but you can continue to select the language and country and are then given various support options. I use the short URL https://consumersecuritysupport.microsoft.com/ and for areas not supported, I use the link to the Solutions Center security and Virus http://Support.microsoft.com/security . And of course with the Support of MSE link https://support.microsoftsecurityessentials.com/ .

The new links are free online third-party expert to help.

Removal of the virus & malware with Microsoft Security Essentials
http://supportservices.Microsoft.com/support/services/virus_essentials

Virus & malware removal
http://supportservices.Microsoft.com/support/services/virus_malware_removal

Windows Update
http://supportservices.Microsoft.com/support/services/windows_update

First noticed PA bear their use also other links, there is in another thread, that I participated in several weeks.

http://answers.Microsoft.com/en-us/IE/Forum/IE8-windows_xp/constant-security-certificate-error-warnings-on/e15f4cc9-49C9-42be-b649-833ef4497a61?page=2

He also uses * PCSafety Microsoft also provides users at home (only) with live support, free of charge to treat infections by malicious software such as viruses, adware and spyware (including unwanted software).
https://support.Microsoft.com/OAS/default.aspx?&PRID=7552&St=1 * that goes directly to the E-mail supports the option.

I think that the new support services is a good complement to other links, maybe Steve could recommend the appropriate links to use to keep us all on the same page. Can't really see the addition of this new service is anything but positive that too many options can be confusing.

To be honest, I checked some of my old posts, I gave what I thought were two differrent links that actually were directed to the same site. Guess I should have paid more attention to my own posts. ;-) I've been wrong before and no doubt be wrong again.

atistdumb rhab

Tags: Windows

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    Visit our Microsoft answers feedback Forum and let us know what you think.

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  • How can I get rid of the program: Win32 / Torpump virus/malware microsft security only partially deleted scannner?

    How can I get rid of the program: Win32 / Torpump virus/malware microsft security only partially deleted scannner?

    Hello

    If you need search malware here's my recommendations - they will allow you to
    scrutiny and the withdrawal without ending up with a load of spyware programs running
    resident who can cause as many questions as the malware and may be harder to detect as
    the cause.

    No one program cannot be used to detect and remove any malware. Added that often easy
    to detect malicious software often comes with a much harder to detect and remove the payload. Then
    its best to be thorough than paying the high price later now too. Check with them to one
    extreme overkill point and then run the cleaning only when you are sure that the system is clean.

    It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
    the regular windows when you can.

    TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
    It will display all the infections in the report after you run - if it will not run changed the name of
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    check with the other methods below.
    http://support.Kaspersky.com/viruses/solutions?QID=208280684

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
    (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/products/malwarebytes_free

    SuperAntiSpyware Portable Scanner - free
    http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can
    Download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
    security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
    here or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
    (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
    what you have done (such as antivirus, firewall, etc.).
    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    -----------------------------------

    Original version is now replaced by the Microsoft Safety Scanner
    http://OneCare.live.com/site/en-us/default.htm

    Microsoft safety scanner
    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    ----------------------------------

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    After the removal of malicious programs:

    Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
    system files.

    Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
    RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker
    (SFC.exe) program generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    ======================================

    If necessary AFTER you are sure that the machine is clean of any malware. (DO NOT USE IF)
    MALWARE IS STILL PRESENT).

    You can try a repair install or an upgrade in Place.

    You can use another DVD that aren't copy protected but you you need to own
    Product key. It must be the same version 32 or 64 BIT Vista OEM. Also the system
    machine to usually sell the cheap disk since you already own Windows. Don't forget to make a
    good backup or 3 (security in redundancy).

    On-site upgrade
    http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-console

    How to perform a repair for Vista Installation
    http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

    =======================================

    For extreme cases:

    Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
    This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
    uses aggressive methods to detect these threats, there is a risk that it can select some
    legitimate programs for removal. You should use this tool very carefully and only after
    you have exhausted other options.
    http://us.Norton.com/support/DIY/index.jsp

    ================================

    If you are in North America, you can call 866-727-2338 to get infections of virus and spyware. Seehttp://www.microsoft.com/protect/support/default.mspx for more details. For international information, check your subsidiary local Support site.

    I hope this helps.

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