Problem of re-use of virtual disc after copy

Similar Questions

• High use of the disc after update of the Bing Apps

  After installing Bing Apps on my RT Surface was last updated, I observed that the use of the disc is through the roof. Whenever I run the app, my use of the disk goes up to 100% and stays there... It has since caused a crash of the system a few minutes ago. Anyone else noticing this with their surface?

  Hello StefanHolder,

  I think that I uninstall the Bing app, restart the Surface of the power icon, and then reinstall the app store Bing.

• error code cooD11BA... lost all my audio after I used the recovery disc 4

  I lost all my audio after using the recovery disc (4). COOD11BA error code

  Hi fluffy444,

  Step 1: We recommend first to install the sound card driver and check the result.
  a. check the sound card manufacturer or system to download the driver.
  b. Once you have downloaded the correct driver for your windows, install successfully.
  c. restart the computer and check the result.

  Step 2: If the problem persists, try running the troubleshooter from his Microsoft and check the result
  a. see How to fix the sound problems in Windows XP
  b. click Microsoft hotfix and run the tool successfully.
  c. follow the instructions on the tool and check the result.

  See also: Troubleshooting Audio in Windows
  

  Visit our Microsoft answers feedback Forum and let us know what you think.

• I can't recover my system (DV6000) using recovery discs after replacing the card mother/HARD drive

  I have a DV6408nr (windows vista Home premium) I had to replace the motherboard and hard drive. When installing the new motherboard (same part No.: 443775-001) and insert the recovery (bought from HP) discs that I have, I received an error message stating that the PC could not be recovered using my disks. The serial numbers on the label service and in my bios do not match. When I entered the serial number of my bios in HPpartsurfer, he said that the system is a DV6449us. I already checked my RAM and HARD drive is brand new/not formatted. I used these recovery discs (manufacturer: 483905-003/483906-003) successfully before on other flags of DV series. Is there a reason why these discs should not work on two motherboards in the same system with these similar specs? What should I do to get my system recovered?

  The number of the motherboard and other show information in the bios of the new Commission?

  The numbers do not match the recovery disks or information is missing in the bios.

  If it's really a mismatch, then you will need to find the good recovery disks or use a Dell installation disk operating system and use the product key from the sticker on the laptop to get activated, and then manually install the drivers.

  If the bios tattoo is damaged or missing information only a used HP Center can then fix the tattoo.

  check your private messages

• Windows 8 100% use of the disc on 3 of my computers! Can not find a solution...

  Hello users of Windows 8.

  I'm running Windows 8 on 3 PCs (2 computers laptops, desktop 1) and I'm going to 100% usage of the disk on each of them. It started on one of my laptops, and then my desktop and now (started about 4 days ago) it happens also on my wife's cell phone. I have lived these forums and many others still looking for corrections of over and over again.

  I started having this problem at the beginning of 2013 on my Toshiba laptop. I waited patiently a correction (which is obviously never) until my office started having the same problem and I started to study the problem myself. I ran across countless people who have the same problem as I am. Some find corrections and some did not. Unfortunately have not yet found a solution to one of my computers running windows 8.

  My PC experience this problem at different times. My laptop experience this problem at startup, and which seems to be irregular intervals, throughout the use. My office has the problem, if I run a game or some programs (e.g. Microsoft Word, a CAD program, Firefox etc.).

  The problem that causes this on my desk is related to the SYSTEM in the Task Manager. I opened "Go to details" and he directs me to (NT Kernel System &) which in turn heading C:\Windows\System32\ntoskrnl.exe.

  The problem that causes this on my laptop is related to the SERVICE HOST: LOCAL SERVICE (usually restricted or sometimes without impersonation network). All lead me to a svchost.exe.

  These are the things that I tried on my laptop and desktop:

  1. update of the BIOS (already had updated versions)
  2. Update ALL my drivers
  3. my AV (Avast!) uninstalled and reinstalled
  4. uninstalled my AV (^ ^ ^) and I tried to use MSE
  5. uninstalled all AVs and tried to start the PC
  6 installed all Windows updates
  7. no installed VirtualBox
  8 disabled indexing files on the C: drive
  9. set to High Performance power management (not worked but would have not left like this on my laptop in any case)
  10 disabled the automatic updates
  11. off fragmented my records
  12 optimization of disk turned off
  13 clean my registry with CCleaner
  14 erased all the options in the Indexing Options
  15 Ran SFC/Scannow in a high CMD
  16 set my virtual memory to a custom size (twice the size of physical memory)
  17 disabled some services others have said are causing the problem. Disabled services:
  A. WSearch (Windows Search)
  B. WMPNetworkSvc (Windows Media Player Network Sharing Service)
  C. Defragsvc
  D. PLA
  E. Sysmain (Superfetch - did not work, but still once, even if that were the case I am not leaving this off service)
  18 start in Safe Mode. (No difference)
  19 run "Repair my computer" from the disc of Windows 8
  20 re-installed Windows 8 on my laptop
  21. much more "patches" the list could go on and. Those who I think are relevant mentioned above

  Computers, on which I tried these are:

  My laptop (Toshiba Satellite C75D, stock)
  My office (Custom, Phenom XII 940 BE CPU, Mobo from ASUS m3a78-em, XFX AMD Radeon GPU HD, 6 GB of ram DDR2 7790)

  I have not tried one of these "Bugs" on my wife's cell phone:

  ASUS X501A

  Any help with this would be greatly appreciated.

  I would also like to know why Microsoft has not yet solved this problem. How many people must experience this problem before you decide to do something. I saw people having this problem dating all the way back for 2012. I saw hundreds if not thousands of people having this problem and trying to find patches online, so I guess that many, many more are not of or don't know they have it.

  As customers, what do we have to do? Menace of a petitions signed by restless customers ready to bombard the BBB complaints if nothing is done? I would absolutely describe Windows 8 with this question like a defective product. Is there anything we can do to listen to Microsoft?

  * Yes, you're right.
  I stopped the automatic updates and deleted everything located on: "X:\Windows\SoftwareDistribution\Download."
  He has become much better. Then I disabled the windows swap files. (using the TuneUp Utilities) and even better. and then stopped defragmentation automatic of all readers and also done the Clean Boot and now the problem has disappeared, and the PC flies! Better than ever.

  I hope that the problem will not return again.

  Never go around everything related to windows updates, as I pushed him suddenly a button to use windows update to install a driver and the PC has been locked again and killed at the use of the disc.

  Here this will help you guys :) *.

  Sorry I forgot to mention: D!

  I think so... This o.o. worked... All of a sudden when I deleted the folder... My machine stopped the 99%... Now remains at 1% oo *? ....

  If you'll notice, you did some update Windows or your pc must have... For example, updates could try to settle... When I deleted the folder it took like 10 minutes to remove.

  After waiting like 10 side my drive keeps 2%, it does not go when iddle!

  It's a nice solution, thanks a lot!

  your welcome my friend.

  If the problem is back once again, try to disable the "superfetch" and "prefetch". It's more important that deleting those files and has the greatest effect on performance.

  You can use this guide here:

  http://www.tekrevue.com/Tip/disable-SuperFetch-prefetch-Windows-8/

• any time, I try to open adobe photo shop elements 2.0 it says could not start because the volume windows uses for virtual memory did not enough of free space see windows help for more information

  When I try to open adobe photo shop elements 2.0 message that says: cannot start adobe because volume windows uses for virtual memory doesn't have enough free space, which could lead to stability problems see windows help for information can help you

  Hi gregoryandme,

  ·         Did you do changes on the computer before the show?

  Follow these methods.

  Method 1: Uninstall and reinstall the Adobe photo shop program.

  Method 2: Perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.

  Note: After completing the steps in the clean boot troubleshooting, follow step 7 the link to start the computer to a Normal startupmode.

• Problems in the use of headset logitech A-00009, with windows vista

  When you insert A-00009 logitech headphones, unknown device message is fired upward. No driver is found. How can I solve this problem?

  Hello

  When you use Windows Vista, you can see when you first start your computer you will need to activate the automatic updates get the latest USB drivers. This is because the factory install Vista do not have the series after the launch of USB drivers updated. It is a sign of this if your computer asks a driver disc after you connect a Logitech USB Audio product.

  Refer to: http://logitech-en-amr.custhelp.com/app/answers/detail/a_id/2193/related/1

  To turn on automatic updates to Vista, please refer to http://windows.microsoft.com/en-US/windows-vista/Turn-automatic-updating-on-or-off

• Cannot use the Windows disc Image burner

  When I right-click on an ISO file, the option "burn disc image" does not appear. How can I use this program or set to its default value? (I have used other software with ISO files before. Does make a difference?)

  The application is isoburn.exe which is located in \windows\system32
   
   

  "iHate Apple" wrote in message News: * e-mail address is removed from the privacy * .com...

  Thanks for responding. This isn't a huge problem, as you have reason to believe that I also have a perfectly functional third party burning software. I just wanted to test effectiveness compared to other solutions Windows disc Image burner. To clarify: I used the virtual drive software installation with ISOs before, and now Windows wants to open the ISOs with one application other than disc Image recorder. If I select open with..., the Windows Disk Image burner is not an option. If you can direct me to the Image disk application recorder connect in my C drive, I could then set it as the default option.

• Hi, windows 7 Disk Defragmenter problems daily schedule set for all discs, never happens, it sometimes takes weeks

  Hi, windows 7 Disk Defragmenter problems daily schedule set for all discs, never happens, it sometimes takes weeks. Have a disk busy on the farm that is used for the storage of video surveillance. When I realize the performance issues, I check and find tht 'daily' Setup for MS disk defragmentation is not in fact run every day. I am watching silent movies and waiting for a 500 GB drive to effectively defragment, pass it is on average 1 percent per minute (with any other IO goes on the disc and app collection closed).

  There must be (I hope) a flag I can put to Disk Defragmenter to be more aggressive in its analysis.

  It is Windows 7 64 bit running on AMD processors, disks are sATA plugged in, although there is also a matrix RAID PCI Promise, it's usually when I started Hello I/O on the Board of 2 TB or utilization of the 'C', I realize the lack of defragmentation. I recall, before the SP1 under WIN 7, he ran on a daily basis, in fact, rather than an API algorith "guess".

  System is in place 24 x 7 (I turn off the monitor at the time of sunset), there is no "powersaver" feature used on this particular device. I edited my original question because after many years of support, I realized, by asking the initial question, that I was not providing information that I would be asked a customer, if I was still doing this job.

  Kind regards

  Lorin Boyack

  Hello Lorin,

  There are several reasons why the built-in Defragmenter may not work correctly:

  Method 1: He is also a malware on the system. Solution: Run an anti-virus control and also a spyware check.

  I suggest you scan your computer with the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malicious software.

  The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

   

  Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

  Important: During the scan of the hard drive if bad sectors are found, the scanner tries to repair this sector, all available on which data may be lost.

  Method 2: The disk is too full (you need at least 15% free space, sometimes 20%). Solution: Delete files unnecessary and programs until you have more than 20% free space.

  Delete files using disk cleanup

  http://Windows.Microsoft.com/en-us/Windows7/delete-files-using-disk-cleanup

  Method 3: The disc is damaged and must be repaired. Solution:

  a. open "Computer" and right-click on the drive that you want to disable frag.

  b. Select 'Properties' and click on 'tools '.

  c. Select "Check now" to check the drive for errors.

  d. Select the two options and click on 'start '.

  Check your hard drive for errors

  http://Windows.Microsoft.com/en-us/Windows7/check-your-hard-disk-for-errors

   

  Important: While running chkdsk (check disk) hard disk, if bad sectors are found on the hard drive when chkdsk attempts to repair this sector, the data available in this area may be lost, and it is not recoverable.

  (This can take time and can restart the PC so that it can do the check at boot time. Be patient and let it complete).

  Method 4: Disk Defragmenter may be corrupted, requiring a system restore to fix.

  System restore

  http://Windows.Microsoft.com/en-us/Windows7/products/features/system-restore

   

  NOTE: When you use system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.

  Method 5: There are other programs that are running this interruption, the built-in Defragmenter. Solution:

  a. close all running programs.

  b. If you think there may be some programs that run in the background.

  c. press Ctrl + Alt + Delete and

  d. Select "start Task Manager".

  e. under the 'Applications' tab, you will find a list of all running applications - you can close these by selecting "end task."

  Hope this information helps. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.

• Dell Windows 7 recovery/restore factory - Windows problem requires the user ID and password after recovery full? Why?

  I have a desktop Dell Inspiron 580 with Windows 7 Home Premium. I did a full system recovery using the recovery partition on the hard drive first where it erases all data and gives back to the factory condition. After the restoration, when Windows starts for the first time, he returned to the normal login screen requiring a user ID and password.  Why is this? I can't continue because there is no user ID and password when you wait for all the data to be wiped and starting a restore factory complete.

  I realized a second time with the same results.

  I realized a third time using the Dell recovery disk set, done using the Dell program on the computer before the restore operation. I watched the program perform a partition formatting, so all data should be erased. I got the same results by asking an existing user ID and password.

  Now, I did complete factory restore a fourth time by using the recovery discs. I always get the same results.

  When Windows 7 starts for the first time, every time, I expect windows to ask me to create a new user and password.  Instead, Windows starts to askling normal login for an existing user ID and password screen. What is the cause of this problem? I see many people with this problem in the forums. I have not found a real solution.

  Thanks for any help. :-)

  Perform a clean installation of Windows 7 in the Windows reinstallation Guide:

  http://philipyip.files.WordPress.com/2013/02/Windows-reinstallation-guide-02-02-2013.PDF

  Do not use the media created with the Dell DataSafe software. Use rather a Dell reinstallation DVD. Use the form below to request a DVD of resettlement.

  http://support.Dell.com/support/topics/global.aspx/support/DellCare/en/backupcd_form?c=us&CS=19&l=en&s=DHS&redirect=1&DoNotRedirect=y

• How can I clean installed Windows 7 Ultimate 64-bit using a upgrade disc?

  Originally, I had a Windows Vista 64 - bit o/s office.

  I decided to upgrade to Windows 7 Ultimate 64-bit o/s

  The first time I ran this 'upgrade', I made the mistake of selecting the option UPGRADE instead of using the CUSTOM option.

  For some time since I've done the 'upgrade' I got BSOD problems including caused by video and WebCam drivers.

  This is why last week, I took the plunge and decided to reinstall Windows 7 Ultimate 64-bit using my UPGRADE disc (the disc is not FULL version)

  I selected CUSTOM

  I saw, I had two partitions:

  Disk 0 Partition 1: Win_RE

  Disk 0 Partition 2: CDrive (c :))

  I couldn't find an option to delete my partitions and perform a new installation.

  I ran this and finished installing fine but did not format my drive and it change named my windows to windows.old. Things seem to be ok on my PC, now that I've done this, and I don't take BSoD right now.

  However, I was told that I should be able to achieve a COMPLETE clean install delete partitions to force the OS to reformat and recreate the C: partition.

  The menu:

  Discount

  Load the driver (I have no idea what is this option)

  To make changes to partitions, restart Windows from the installation disc

  I could not click on an option to delete/reformat my partitions and thus abandoned the process.

  I then let the disc (forgive my ignorance) and restarted the PC. I dropped in the BIOS and set to boot from the DVD drive.

  This did not do anything to bring up the WINDOWS SETUP option. It would simply start Windows after that, I suspect, he couldn't find the exe file to start.

  Thus, while everything seems to work fine, I'm frustrated that I can't run a clean full install like what I'm doing doesn't work.

  If someone is able to give me advice on how I can get the installation routine to show this option which would be more useful.

  If your computer comes with a qualifying previous license such as Windows Vista or Windows XP and the certificate of authenticity is still attached to the machine in good condition, then the COST is reason enough to represent the compliance to the software license agreement. No previous required software installation, which means you can do a clean install with Windows 7 Upgrade disk.

  How to do a clean install with upgrade disc:

  Boot from the Windows 7 DVD

  Click Install now

  Accept the license agreement

  When the option is displayed to select a type of installation, click (Custom advanced)

  Click on drive Options

  Select the disc/s click on Delete

  Click new

  Click on apply

  Click OK

  Click Format, and then click next to proceed with the installation

  Skip entering your product key Windows 7 and complete the installation.

  When you reach the desktop, click Start, right-click on computer

  Click on properties

  Scroll down to the Windows Activation

  Click the link x days before activation.

  Click on the link that says: "show me other ways to activate.

  Enter the product key

  Click next

  Select the Activation of the phone

  Click Next when you enter your key page

  Select your country

  Click Next, call the number listed

  Be sure to explain your situation to the Appeals Officer.

  Provide the installation generated when ID requested by the call agent

  They give a confirmation ID in return, enter it

  Click next to complete the activation.

  However, the requirements for the media upgrade is that you have an operating system already eligible such as Windows XP or Vista installed to use it. Since the Windows 7 end user license agreement.

  15 UPDATES. To use upgrade software, you must first be licensed for the software that is eligible for the upgrade. After the upgrade, this agreement takes the place of the agreement for the software that you upgraded. After upgrade, you can no longer use the software that you upgraded.

  So, if you are always denied, you will just have to reinstall Windows XP or Vista and let it do the verification of eligibility.

  or

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us

• Custom install of windows7 32-bit XP 32 bit using the new disc of MS

  Trying to do a custom install of windows7 32-bit XP 32 bit using the new disc from Ms.  27% of the expansion of the Windows files I get msg "installation has been cancled that Windows does not prepare the computer to start the next phase of the installation."  I restarted 4 times with the same result - help

  Could you provide your system specifications?

  1 disable any security software before attempting to upgrade

  2. make sure that your computer is updated (devices and applications)

  3. disconnect all external devices before installing.

  4. check your hard disk for errors:

  Click Start

  Type: CMD, according to the results, right-click CMD

  Click on "Run as Administrator"

  At the command prompt, type: chkdsk /f /r

  When you restart your system, your computer will be scanned for errors and will try to correct them.

  1. click on start, type msconfig in the search box and press ENTER.

  User account control permission

  If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

  2. in the general tab, click Selective startup.

  3. under Selective startup, clear the check box load startup items.

  4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

  5. click on OK.

  6. When you are prompted, click on restart.

  7. after the computer starts, check if the problem is resolved.

  Also run the Windows 7 Upgrade Advisor:

  http://www.Microsoft.com/Windows/Windows-7/Upgrade-Advisor.aspx

• 100% use of the disc at the opening of Windows Media Player

  Since around in April or may, I had the recurring problem in which my drive would draw up to 99% or 100%, without anything to really to do. I tried a lot of solutions in order to solve this problem, and it seemed that Firefox was related to the problem. Whenever I opened it, it would go to the top, and when I want to the farm, he must go down. At that point, I was never able to locate exactly the root cause, but not opening not FF would prevent the problem, so I just never.

  A few weeks ago, the problem started to reappear, this time without Firefox causing the problem. It varies in severity, sometimes it crashes only for a minute, sometimes for long periods of time, where my computer will be completely immobilized. I tried a variety of solutions for this problem, such as:

  -Increase virtual memory

  -Disable Superfetch, Windows Update and Windows Search

  -Using CCleaner to clean the registry

  -Updating of the PC

  -Manually update Windows (that I did recently, over 1 GB to missed day)

  While it seems that performing Windows Update, the problem persists. In general, it seems that the problem does not occur now that if I open Windows Media Player. Earlier, the problem would happen certainly when I open WMP, but sometimes also just randomly. The computer will work fine, but when I open WMP, the use of the disc will go straight up to 100%, sometimes stay there until I got close, or sometimes will stay on its own. It is completely random. When I look in the resource monitor, nothing special seems to appear when that happens. Sometimes associated with WMP file will appear, and also the pagefile, but most of the time there is still some files that appear before the huge pic. I already have one and reinstalled WMP, but that doesn't seem to help.

  For the life of me I can't figure out what to do to solve this problem. It's incredibly annoying, and occasionally making my computer unusable is a huge obstacle.  I also really want to use WMP again, as I still discover another media player that I love so much. In addition, if the problem is not fixed, I know, in the next few months, it will be just another program that causes this problem.

  Jhcr4d

  Doesn't appear you have had the problem when this trace has been executed.  There were only 3 - 4 times for more brief seconds Chrome maxed out disk use.  Chrome is the largest use of HD process.

  If you were not having HD 100% at the time of the trace please run a trace when you're

  

• Increase in the size of the virtual disk after update comments

  Hello

  I'll put up a basic using Fedora 11 virtual machine. I installed it with the installer in text mode to get a basic system with a small footprint. Once installation is complete, the size of the folder for the virtual machine is 564 MB. After you have installed a few programs (presto, nano) and run yum update, the size of the folder double almost to .97GB when the virtual machine is shut down. There is no snapshot on each machine. Disk settings are a single virtual disk of 8 GB, 2 GB split, not preallocated. The OS is Vista Business 32-bit. VMware Workstation is 6.5.3 Build 185404.

  What is all that extra space? I tried the yum and several options reset but no luck. I ran - x - m - max-depth = 1 / in computers with the following results:

  On the virtual machine without Update:

  0/dev

  10/var

  1/Media

  1/home

  1 / opt

  1/boot

  6 "/ bin"

  0/proc

  14/etc

  72/lib

  1 /srv

  0/sys

  310/usr

  1/MNT

  0 /selinux

  1 / lost + found

  11/sbin

  1/root

  1/tmp

  421.

  The virtual machine with updates:

  0/dev

  14/var

  1/Media

  1/home

  1 / opt

  1/boot

  6 "/ bin"

  0/proc

  15/etc

  126/lib

  1 /srv

  0/sys

  314/usr

  1/MNT

  0 /selinux

  1 / lost + found

  11/sbin

  1/root

  1/tmp

  484.

  From there, everything looks normal without any increase in the brightness of the use of the disc between the virtual machines.

  Here is what the comments files look like:

  Free update:

  555,483,136 Fedora11_TM - s001.vmdk

  33,882,112 Fedora11_TM - s002.vmdk

  393 216 Fedora11_TM - s003.vmdk

  2 424 832 Fedora11_TM - s004.vmdk

  65 536 Fedora11_TM - s005.vmdk

  8 684 Fedora11_TM.nvram

  607 Fedora11_TM.vmdk

  0 Fedora11_TM.vmsd

  2 099 Fedora11_TM.vmx

  266 Fedora11_TM.vmxf

  74 448 vmware - 0.log

  95 278 vmware - 1.log

  68 005 vmware.log

  With updates:

  1,001,127,936 Fedora11_TM - s001.vmdk

  47,710,208 Fedora11_TM - s002.vmdk

  393 216 Fedora11_TM - s003.vmdk

  2 818 048 Fedora11_TM - s004.vmdk

  65 536 Fedora11_TM - s005.vmdk

  8 684 Fedora11_TM.nvram

  607 Fedora11_TM.vmdk

  0 Fedora11_TM.vmsd

  2 099 Fedora11_TM.vmx

  266 Fedora11_TM.vmxf

  68 109 vmware - 0.log

  68 265 vmware - 1.log

  68 172 vmware - 2.log

  72 328 vmware.log

  This something that escapes me that would cause this increase in space?

  Thank you.

  When you don't have vmware tools installed vmware-vdiskmanager shrink is indeed very.

  You first need to wipe unused space with zeros.

  If DD \u003d/dev/zero of = 0bits bs = # 20971520 bs = 20 m rm 0bits

  The two commands will create a such wiperfile.

  You must run these commands for every single partition that you use.

  When done turn off the virtual machine and run vmware-vdiskmanager with option to shrink again.

  This time, it will be more efficient

  ___________________________________

  VMX-settings- VMware-liveCD - VM-infirmary

• Re: Tecra M9 - using the recovery disc

  Hello, can someone please help.

  I don't have a model Tecra M9. PTM90E-05700WEN serial No. Y76875H professional XP operating system.

  The problem I have is as follows - I would like to reset the machine back to factory settings, I have the product recovery disc that came with it as well as the Microsoft Office Basic 2007 license key.

  Instructions on the cover of the album simply say "insert the first disc in the drive and turn off the computer. Turn on your computer while keeping the F12 key. Use the cursor keys to select the optical disc drive in the menu. Follow the who make their appearance on the screen. »

  Problem # 1 - I only have one disc, I can certainly say that I have lost. instructions refer to "first record suggesting there is more than one. The disc I have is clearly marked "product recovery". There are some numbers on the disc namely - GMR400776EN0 and also SD124219 of CD.
  The disc is also clearly marked Microsoft Windows XP Professional.

  Problem # 2 - when I make the instructions above, nothing else that the system starts normally. I can assure you that I am pressing F12 before the opening of Windows.

  I don't get the option to select anything and even less the optical disk drive. I tried several times but always the same result.

  Otherwise, I've tried - using the F8 key button brings up options menu, ie SafeMode etc etc work, but nothing referring to fix the computer.

  Press and hold 0 then that until the computer starts.

  Best regards and many thanks

  Hello

  Tecra M9 is older model laptop so method with F8 or zero will not work.

  The instructions are nothing else than the General instructions and not written for your Tecra M9 only. Recovery image is not the same for all models of laptops. They are so different with some laptops, there is a disc only, but with some models, there are two disks.

  I believe you when you say you've got a disc only.
  How to start recovery disc installation there are three methods:
  -Start Notepad and enter the BIOS settings > change the boot order and put the CD/DVD drive as the first boot device.
  -key c close several times to start laptop. This will force the optical disc drive to be the first boot device.
  -start your laptop and press F12 repeatedly to enter the boot menu. Place the recovery disc into the optical disc drive, choose the CD/DVD drive and press ENTER.

  Please test all these methods and send feedback.