Problem of sync to blackBerry Smartphones

I have loaded the desktop software on my new computer which is 64-bit, Vista. The first time I tried to sync, I get an error 'unknown' and is no longer syncs. The software worked well on the 32-bit system. All solutions?

I use 4.7 and using Windows Vista 64 with no problems.  Just the one I posted earlier about administrative rights.

Tags: BlackBerry Smartphones

Similar Questions

  • Problem of sync/default blackBerry Smartphones calendar

    Hi all

    I've searched the forums and although some things are similar, they do not resolve this problem. (btw on 4.7.0.78 latest software, office software v 4.7)

    My software synchronizes my storm very well, with outlook 2007. Contacts, calendar, notes, etc. tasts, all go forth, very well. The settings are configured for two-way synchronization with a notification about the conflicts.

    However, I noticed that on my BB calendar entries are not making it in my outlook calendar. Invesitgation shows that he is (maybe) because calendar entries I added go to one of 4 Calenders I on the storm. First of all, I was unaware that I had more than one... but it seems I do... that are...

    1. the default device

    2 email1

    3, Email2

    4 Facebook

    I did not ask that it creates 2-4, it's just... did! in any case...

    All entries that come up during the storm of Outlook are listed under the device default calendar. If I try to add a new entry on the storm, I have only the option at the top to ' send for help: "and then the last 3 calendars. It does not list the first one, peripheral by default, which is all I want anyway.

    Then I tried to change an old entry to move it from one calendar to the other and you can not do this - it is greyed out.

    So, I tried to select (view) just the device default calendar, using menu > select Calendar > default device. It works because it displays the device default calendar, but even in this case, if you try and add a new calendar entry there still gives you other options of three calendar - add you one, and then when registering, it seems not have entered, because you look at only the device default calendar! In the back he actually saved it in the timing of course.

    Then...

    I don't like how I do - I am very happy to remove the 3 calendars I does not use and didn't really feel like there anyway... but I can't work on how do! Or, I want to be able to add a calendar entry to the calendar device fault on my BB... but it doesn't seem to let me do!

    Any help would be greatly appreciated.

    Huge.

    Hi guys.

    Ok. I discovered how to do this. Basically, Vodafone (carrier) sends two service for each email account CICAL and CMIME books. CMIME is based on messaging and CICAL is based on the calendar wireless. So she instantly sets up a new calendar. As to why he removed the default device as the default device, I don't know. But, if you go to settings > advanced > Service books and remove the CICAL associated email accounts it default to the standard calendar and then re-synchronization sorts all calendar entries.

    It seems that the Facebook app adds an CICAL service book too, which can not be stopped and just needs deletion. It seems that every time you reload it adds also, which is a huge pain in the anus... but I have not yet studied in the facebook app to see if that can be turned off...

    Interestingly, when itdid delete all 3 of my calendar, it always showed one of the email accounts, but it seemed like a ghost image. I then did the last update of the software (which makes the storm throughout MUCH faster btw) and he allowed that now I'm at square one, where I should be.

    Unfortunately, if vodafone never send me the service once again books, you must go through this process all over again because it will add new Calenders to your e-mail accounts - no idea if of other carriers to do this.

    But there you go. Problem solved.

    Thanks for everyone help anyway!

  • Organizing problem of synchronization to blackBerry Smartphones

    Hello

    When I connect my BB to my PC for the sync my organizer, I get the following message:

    "The organizer was able to start. The Blackberry Desktop Software could not load your previous data organizing configurations. Reconfigure your host settings to synchronize Organizer data between your computer and your BlackBerry smartphone. »

    However, when I try to configure host settings I get the same message! I can't solve the problem. I seem to be the loop.

    I use the software version: 5.0 Bundle 1168

    Any ideas how I can sort this out so I can return to the synchronization between my PC and my BB?

    Thank you

    Ok.

    Steps I took to get my system working again.

    -While the installation worked, I selected "forget device" in the menu of the device.

    -Done a complete uninstall of the software of Office BB, including user settings. (A reboot is necessary)

    -Download a new copy of BB 7.1 desktop software.

    -Installed software, reconfigured synchronization Organizer and everything works fine now.

  • Problems of email to blackBerry Smartphones

    I'm unable to access e-mail.

    After entering my user and password, it indicates there is a problem and suggest you contact gmail.com.

    However, I am in the right username and password (works on other devices very well) and it was working properly before.

    How to remedy?

    Thank you

    OK... and what was your result of the search of the public data base KB? I found this... may or may not apply to your situation, but give it a quick glance:

    • Article ID: KB12288 Impossible to integrate or validate a Google Mail with BlackBerry Internet Service account

    Otherwise, with a strong support network signal (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    2) Remove and return Service books

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    3) restart

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
    • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

  • Problem of global app blackBerry Smartphones blackberry curve 9220

    Hi everyone, I just bought a bb curve 9220 and I run across some problems with the installation of the blackberry app world. When I click on the icon of the app world it is said that I need to update the current version of the application to use, so I click on the "upgrade" button and a blank web page opens starts to load, but nothing happens and I'm again on the app world the same read error message.

    Does anyone know what would be the problem?

    The bb device software doesn't have to be upgraded since it is 7.1.0

    Thank you and sorry for my bad English

    Hello!!

    (1) to remove from your BB AppWorld

    • KB10040 How to view or delete applications on a BlackBerry smartphone
    • He asks to restart the BB,

    (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

    3) install a new copy of AppWorld (on your BB)

    (4) restart another Batt-sweater

    (5) see if it works now.

    See you soon!

    PS...

    beamire wrote:

    The bb device software doesn't have to be upgraded since it is 7.1.0

    Maybe Yes, maybe no... There are 4 bytes for each level of the operating system, not only 3:

    • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

    So there may be a more recent OS for your device, but with only 3 bytes, there is no way to compare. You can, however, see the official download portal for:

    Good luck!

  • Problem with icon disappears blackBerry Smartphones Blackberry Bold 9780

    Hello

    I hope one of you whistle may be able to help me.

    I have a Blackberry Bold 9780, I use v.6.0.0.294 on o2 to the United Kingdom.

    Last month, I noticed problems. I can't tell you what icons disappeared first, but certainly Blackberry App World was among the first to disappear, my phone lock has now gone although I can search it and its actually hidden, it will not display...

    App world Blackberry does exist at all on my "BOLD" and even when I downloaded it again, it will not appear.

    (not sure if there are other icons missing these are the only 2 that so far, I've noticed)

    He said: I'm running the latest version of the software, so I don't understand what is happening.

    I rebooted several times, no luck.

    I've been in the Blackberry menu and looked for a way to display my lock icon and it won't.

    No matter what valued Advisor,

    Thank you!

    Hi Mononoke,

    Cause 1

    4.0.0.63 to 4.0.0.65 on a BlackBerry 6 smartphone with BlackBerry Device Software more updates to blackBerry App World.

    Resolution 1

    The BlackBerry OS 6 versions prior to 6.0.0.706 and global icon is not visible, please download and install the BlackBerry App World 4.0.0.55.

    1. Open the BlackBerry browser on the BlackBerry smartphone.
    2. Go to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
    3. After downloading, please reboot your BlackBerry smartphone when you are prompted.
    4. Check that BlackBerry App World is located on the home screen.

    Smartphones blackBerry 6 with a way to upgrade to BlackBerry OS 6.0.0.706 or later should upgrade to the latest version of BlackBerry Device software available in the wireless service provider so solved several problem with BlackBerry Balance.

    The BlackBerry OS 6 versions 6.0.0.706 and higher and the global icon is not visible, please download and install the latest version of the BlackBerry App World.

    For more details see the KB articles below-

    • KB29422 BlackBerry App World icon is missing after upgrade to BlackBerry App World 4.0.0.63 to 4.0.0.65
  • PROBLEM WITH SOFTWARE UPDATE blackBerry smartphones! -BLACKBERRY BOLD 9900-

    Good evening! I have a problem: I have a blackberry bold 9900, worked well until the update of the software this morning when I received a request for a general. has this time the phone no longer works: sometimes, if I connect to the computer, I see the Red led light, but no more, after a white screen with an hourglass, but nothing more... What should I do? It worked perfectly until this morning! I never had no problem with blackberry, I have more than two smartphones and Tablet playbook!  I really like RIM... Thanks a lot for your help!

    You are welcome.

    Good luck.

  • Subfolders and Inbox Sync to blackBerry Smartphones

    My mail detaches a Microsoft Exchange Server. In Outlook, I have subfolders in my Inbox. When I sync or reconcilliate only these subfolders that I slipped and fell in the messages (and only those who, after the initial synchronization) are visible. Subfolders containing a rule created in outlook for messages to go directly to those who do not display messages; However, I can see all the subfolders. I'd love to synchronize all messages for all the sub folders and be able to view them. FYI, I have the default setting of 30 days on the phone and all the messages in Outlook are only 3 weeks.

    Hello and welcome to the community!

    I'll guess that you're on Blackberry Enterprise Service (as opposed to OWA via BIS). You may need to work with your BES admins for all this:

    • KB04297 How to configure the folder redirection to receive e-mail messages sent to folders other than the Inbox

    But I'm not sure exactly what you're looking for. If you want to show on your BB, messages in these folders that existed already at the time wherever your BB was originally set on BES, who is not quite possible. Some may be able to be made available on your BB, but BB are not only designed as complete a replica of the mailbox... rather, they are designed to help work with the new emails. For some older posts, have your BES admins investigate it thus:

    • KB13292 Not all e-mail messages are received on the BlackBerry smartphone after the enterprise activation process

    Good luck!

  • Problem with email notification blackBerry Smartphones

    HIII everybody... I use bb9320curve with os 7.1, until a few days back everything worked well, in my opinion if it was my friends or community mailer. Then due to several reasons, I disabled my internet connection for a week, now, even once, I enabled the internet, I received a message that in 20 minutes I start receiving my notifications by e-mail, but nothing happened. I have not received all messages on my phone (but a lot through my Inbox in regular line).  I tried to reboot, perform a hard reboot by removing the battery while on and so far nothing has worked. Then I get notifications only when I receive by email from the community forum of bb not other e-mails that are my friends, I know it sounds crazy, but that's what happens. Can anyone suggest me the solution.

    Hello!!

    I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

  • Sync contacts blackBerry Smartphones Outlook 2007/Desktop 5.0

    I am a relatively new user of Blackberry (4 months).  I sync my Blackberry Curve 8330 with Outlook 2007 on a windows using Blackberry Desktop v 5.0.  While the right of the logic of the calendar synchronization, the contacts are not.  It seems that when I sync Outlook to the Blackberry, it just seems to ADD contacts, rather than MERGE them.  You can imagine that it means that the number of contacts on my Blackberry keeps on growing, with obvious duplicates.

    Note: I don't '1 way', that I need not change on my contacts on the Blackberry transfer to Outlook.  It's a one-way street.  In addition, I know the work around - from time to time, I'm doing a "replace contents" when I synchronize so that all of the contacts on the Blackberry are deleted and new Outlook contacts are transferred.  Because I have about 4000 contacts, he is a rather slow process, and I don't want to do it every time.

    Thank you.

    Thank you.  That "reset" seemed to have worked.   We'll see after I do some modifications, etc.

  • Problems sync outlook blackBerry Smartphones and blackberry Pearl 8110

    I have a similar problem with my Blackberry Pearl 8110, Desktop Manager 5.01 and Outlook 2003 SP3.

    When I try to synchronize my contacts from my Blackberry to Outlook, the process gets thru 'Read in the device address book' 90 and 90 files without problem.  It starts the process following "Treatment Device Address Book" and gets 86 90 files and stops and a pop error message window: [title bar] Intellisync. It has a red circle with 'X' white and says "Unable to read data from application." with an ok button.

    I uninstalled Desktop Manager 5.01 twice, deleted the folder Intellisync following "KB11703" with no luck.

    In the Intellisync [C:\Documents and Settings\\Application Data\Research in Motion\BlackBerry\Intellisync] folder I found this file: PtTrace.log (see below):

    Tue Dec 08 22:10:40 2009 - Intellisync Log file.

    {22:10:40.593: create an empty table C:\DOCUME~1\SonicXP\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}. CFG\TABLES. ITB a.\startup.cpp line 500
    {22:10:40.609: empty table file C:\DOCUME~1\SonicXP\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}. CFG\TABLES. ITB a.\startup.cpp line 519
    {22:10:42.656: create an empty table C:\DOCUME~1\SonicXP\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{C0116ED9-D020-4BF3-A38E-08A5B02C2528}. CFG\TABLES. ITB a.\startup.cpp line 500
    Tue Dec 08 22:10:44 2009: error 0 x 83110005.-2096037883.0 a.\syncconfigmanager.cpp line 1137
    Tue Dec 08 22:10:45 2009: error could not load CXLServer1.dll in the product directory... 4005.\callback.cpp line 3610
    22:11:07.343:
    22:11:07.343: start Session ILX, Source = Microsoft Outlook, target device =
    22:11:07.359:
    22:11:07.359: from Standard synchronization
    22:11:07.406: Phase = 10, user = XXXXXXXX: reading data from the device address book
    Tue Dec 08 22:11:18 2009: error could not retrieve the field on the device.4238 to the RIM: DeviceIConnector.cpp line 780
    Tue Dec 08 22:11:18 2009: error 4018.4018 to la.\sdk_data.cpp line 2494
    Tue Dec 08 22:11:18 2009: error 4018.0 on line 208 de.\cilfield.cpp
    Tue Dec 08 22:11:18 2009: Birthday.4018.0 error at line 463 la.\cilrec.cpp
    Tue Dec 08 22:11:18 2009: error 4018.0 to la.\ciltrans.cpp line 589
    Tue Dec 08 22:11:18 2009: error 4018.4018 a.\ilx_sdk.cpp line 256
    22:11:18.625: translation unit status: user = XXXXXXXX, rc = 74, Phase = 10, TrErr = 4018, SysErr = 0 to the 596 ligne.\xlatev3.cpp
    22:11:18.640:
    22:11:18.640: end of Session ILX, time = 11,000 seconds

    Don't know what to do, I hope I don't have to do a factory reset on my phone.  ANY HELP WOULD BE GREATLY APPERICATED! Thank you!

    Anthony

    [It was an original message on 03/03/2009 and I still have the same described problem above.] sdgardne replied to my post:

    Try the steps in this KB:

    • KB02048 "Unable to read application data" error when configuring or synchronization of data from the organizer with BlackBerry Desktop Manager

    Honestly, it sounds like a bad record... If you can refine what folder and delete it, maybe then things move on.

    But the KB02048 is therefore more accessible because RIM has either deleted from the Knowledge Base or?

    Help! I STILL NEED HELP WITH THE QUESTION, I WAS NOT ABLE TO SYNC MY CONTACTS FOR OVER A YEAR NOW!

    I couldn't find a solution for this, ANYWHERE so I just decided to fix this problem just upgrade to the new version of the BlackBerry Desktop version 6.0.0.40 software. And now, ALL my contacts synchronize with a problem.

    Also from the beginning of this problem and now I have also improved my Outlook 2003 to 2007 and then to 2010.

    So I do not know if the combo of doing all this software update fixed the issue of the contact crupt but its market not now and that's what I need.

  • Sync bluetooth blackBerry Smartphone problems

    New to the family of BBerry, palm used to date.  computer and BBry have paired but Office Manager | connections Bluetooth option is grayed out, cannot select.  Searched all the help that I can and all I can find are solutions to the cases where the units don't pair.  Any ideas out there?

    Well, I guess that if someone wants to help, they will need some info

    BBry - 8330 model

    Director of office v4.5

    Win XP v 3

    USB sync works without a problem (although I do not check all records of the changes rather than maintain a database of only changed records...)

    ONLY one reported so far to use the native drivers BT, I'll try it, but is it logical that devices have paired?  A hard time finding the drivers for BT

    Hello!

    I don't know if you have them already, but here is the official RIM instructions for the use of BT for the integration of DTM:

    http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB04132&SLIC...

    I hope something in there will help you to solve this problem.

    See you soon!

  • Sync bluetooth blackBerry Smartphone problem

    New to the family of BBerry, palm used to date.  computer and BBry have paired but Office Manager | connections Bluetooth option is grayed out, cannot select.  Searched all the help that I can and all I can find are solutions to the cases where the units don't pair.  Any ideas out there?

    Well, I guess that if someone wants to help, they will need some info

    BBry - 8330 model

    Director of office v4.5

    Win XP v 3

    USB sync works without a problem (although I do not check all records of the changes rather than maintain a database of only changed records...)

    Hi cpeneff and welcome to the forums!

    There is a thread of introductions, the real work happens on the forums of the device!

    Open a thread on the 8330 forums, and we can give you some advice.

    Meanwhile, make sure your PC is not working native windows drivers,

    a battery replacement by the PC manufacturer.

    Thank you

    Bifocals

    http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB04132&sliceId=1&docTy...

  • Problems sync outlook blackBerry Smartphones and blackberry

    It's my first message and request information and/or assistance. I have a Curve 8330 and love it. However a day or there, I met with my blackberry with outlook sync issues, 2003. The problem seems to be an exception in the exception is "the exception unknown software exception (0xc0000409) occurred in the application at location 0x07c3835d" desktopmgr.exe, I removed the Manager and reinstalled but it continues to fail in the same place. So now I have to keep two sets of books is a real pain. I expect that there may be an invalid date, but have no idea how to find him. Any suggestions would be greatly appreciated.

    Dgyeaw

    Hello dgyeaw and welcome to support forums

    First try and delete the Intellisync folder and then try to synchronize again. Try the steps in this KB article

    http://www.BlackBerry.com/BTSC/KB11703

    What part on the synchronization stops to? During the calendar, address book, etc.? If she keeps in check stop even this database on the BlackBerry may be damaged and we would have to delete it and synchronize with Outlook.

  • Problem with DTEK 50 blackBerry Smartphones, keyboard is not running

    Hi all

    First of all, sorry for my bad English...

    "Nine" DTEK 50 received yesterday.
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    I can't change it in the options!

    Also with several reboots of the smartphone... same error and I can not write anything.

    Someone else has the same problem?

    I need help, thanks!

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    Cadigianchi

    Now it works! I downloaded BB keyboard in the game store, and the App is now in the settings!
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