Problem printer with XP updates

I updated to XP and lost the ability to print on my HP OfficeJet Pro 8500.  Other users has solved the problem by doing a system restore.  My restore feature has been turned off, so I did not have this option.  Another way to reverse the cause something updated or otherwise resolve the issue?

Hi Hadley,

We would require the following details to help you best.

(1) do you get an error when your computer fails to print?

(2) update do you have installed?

(3) is the issue limited to any particular document?

You might face this problem if the printer drivers are corrupt. Follow the steps below to solve the problem.

Solve printer problems

http://Windows.Microsoft.com/en-in/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-XP&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

You can download the latest drivers form the link given below.

Driver downloads &

http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=228&LC=en&cc=us&DLC=en&sw_lang=&product=3752456

You can follow the steps below to check the installed Windows Update and provide us with the number that caused the problem.

(a) click on the button "Start" and select "Control Panel" from the menu that appears.

(b) double click on "Add / Remove Programs' to open the list of programs currently installed on your computer.

(c) click on the box next to the option 'see Update' at the top of the window.

(d) locate the "Windows XP - software updates" header. Below, you will find a list of updates all the date where they have been installed and the installation of the window.

You can turn on Restor system on your computer by following these steps.

(a) click on 'Start' and then 'right click' on ""my computer ' point and select "Properties". ".

b) in the "System Restore" tab, uncheck "turn off System Restore', press 'OK'.

Write us with the details asked. We will help you to come up with the question.

Tags: Windows

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