Problem printing color MF8350Cdn

All color prints had a tinge of pink, replaced the bars horozontal toner magenta & cyan, blue now

Thank you

Hi crowleyd102!

I know that this issue is frustrating.  I recommend a fixing unit cleaning and cleaning of image transfer belt.  Please follow the instructions below:

Fixing unit cleaning

1. Press (menu).
2. scroll to select , and then press [OK].

3. scroll to select , and then press [OK].

4. check that the paper is loaded, then press [OK].

Load paper of the type displayed on the screen.

Housing starts cleaning. It takes about 68 seconds for MF8350Cdn.

* We recommend that you use plain paper to clean the fixing unit.

NOTE:
If cleaning does not start, check to see if all works are stored in the memory.

When jobs are stored in memory, this function is not available.

5. press on [] (Menu), then close the menu screen.

Clean the ITB

1. Press (menu).

2. scroll to select , and then press [OK].

3. scroll to select , and then press [OK].

4. Press [OK].

Housing starts cleaning. It takes about 51 seconds for MF8350Cdn.

5. Press (menu) and then close the menu screen.

If the error still occurs after you perform these cleanings, I recommend to use genuine Canon cartridges.  We cannot provide support for third-party cartridges.  If you need assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).

Tags: Canon Printer

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