HP LaserJet 100 colorMFP M175n: PROBLEMS of PRINTING COLOR

Every time I print a document in color I get a trail massif color left on the paper and should choose to print 2 or more pages, the pages get darker. When I select 'black' there is no problem.

Help please

John

Hi @john9745 ,

I see that you are having problems printing in color. You get a trail of color on the page. I'd love to help you.

I have provided a document to run a cleaning, calibration, and printing reports to determine which toner is causing this issue. Solving print quality problems.

How is the printer connected? (USB, Ethernet, WiFi)

You use Genuine HP Toner?
What are the levels of toner?

What were the results of the Diagnostics page and the page of print quality?

You can attach a sample of the pages if you wish.

If there is anything else I can help you, let me know.

Good day!
Thank you.

Tags: HP Printers

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