Problem receiving blackBerry Smartphones Message delivery

Similar Questions

• BlackBerry smartphones message "your device has encountered a problem with the application server.

  Have not received e-mails more than today. Went to e-mail settings to check what is on the rise and has received the above message. Sent an email from my BB to me and he did not, although my BB said he sent. I tried to restart and battery caps-alt-delete. The same problem. Internet browser works very well. I have not installed or removed all apps or anything like that. Any ideas what's happening?

  BlackBerry Tour 9630 on U.S. Cellular

  V OS 5.0.0.48 4 (Platform 4.2.0.214)

  There is a delay spotty e-mail anywhere in America to the North this afternoon and tonight, covering several carriers (Verzion, Sprint, ATT, etc.). RIM said fixes are underway, but it could last more than a few hours.

  http://Twitter.com/BlackBerryHelp

• BlackBerry smartphones "" Mail Delivery System failure - 5.3.0 - other failure of messaging system 5.2.1 "»

  I started getting this error on my Curve 8530 suddenly try send e-mail or transfer. My question is that the messaging system is at fault, so I can understand to talk to Blackberry, Virgin Mobile or AOL? Thank you! Sally

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support, based on the error message, it seems that the e-mail from RIM server is the issue, but to reach the RIM support, you must be up to your provider.

  Good luck!

• BlackBerry smartphone messaging issue curve 9320

  Hi all!

  the e-mail on my 9320 function does not work correctly. I have correctly configured my gmail on mydevice account and I get emails and receive notifications when they arrive, HOWEVER...

  When I opened the email all I see is heading for the topic and who it is from, there is no message body. Looking back through my old emails, the only ones I have read completely are those that I received BlackBerry when I first set up my email confirming the installation. If I select answer or forward, it opens the E-mail project but then the email app is closed completely and I'm suddenly brought to my home screen.

  What I've tried so far:

  -Turning device and turn it on again

  -removal and setting up my email account once again

  -wear the device to where I bought it. they offered to download blackberrydesktop on my PC Manager and backup then restore my phone. I did it without a change in behavior from my blackberry

  Any help or advice is much appreciated

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you need to consider a full reload OS... to prepare, please visit link for Backup in my auto signature on this post.

  Good luck!

• Screen problem touchscreen blackBerry Smartphones BlackBerry Storm2 9550

  Hello!

  I am a Sri Lanakan. Last week, I bought a Blackberry Storm2 9550 used, eBay (from a seller of e. u.). All the functions work fine except the touch screen. Can press on the touchscreen. (edges and around the screen) But he get caught suddenly, and also when am pressing an icon, phone highlights another icon. (as axample, when am pressing contacts in the home screen, phone highlights two contacts and sms). As I suppose, at this time there the phone detects it as multi touch and so I can't support what either. When am reset (battery pull) the phone, it solves the issue for a few minutes or hours, subsequently faced the same question.

  I tried to fix it by putting a piece of paper to the battery cavity, but nothing has changed.

  My storm is an unlocked phone (Comes to Verizon, but later unblocked), which is running version 5 software. ...... . 713 fact in Mexico 5.

  I want also to the last update available for my phone and how to update.

  madhava909 wrote:

  You have other ideas on my problem touch screen? This is the main question, I want to solve as soon as possible. Do I need to fix it with a spacialist? Is it a hardware failure or a software? He solved by upgrading my version of software or restore to the factory settings.

  None of these remedies could work. Without practice, it is impossible for me to know anything 100%. The best advice I can give you is to upgrade your operating system to the latest version (. 1015). It could very well be that, as a device, it was damaged by the previous owner and it will never work for you. As I say, it is impossible to tell at this distance-internet.

  madhava909 wrote:

  What is the meaning of the hard reset? It is equal to pull the battery?

  In my opinion, Yes, but there are others in the world who think differently. The best reference is the official:

  • KB02141 How to reset a BlackBerry smartphone

  Most of us who have dealt with this for awhile understand that power should be turned on when you pull the battery.

  madhava909 wrote:

  What is the meaning of the hard reset? It is equal to pull the battery? It will solve my problem?

  Once again, it's impossible to say at this internet distance.

  madhava909 wrote:

  Hereby, I have attached an image. Please answer those as well.

  

  The first (top right) is the GPS indicator... I do not exactly remember what icon the way that... I suggest that get you the the user guide for your BB from here:

  • http://docs.BlackBerry.com/en/

  The other appears only if your carrier has eliminated an update wireless for you. You say that it is the "best way" for you... I would add that this is the MOST DANGEROUS way. You see, via this method update, on the device of data backup is taken, that is rendered after the update (the update effectively wipe everything). This backup is a file use 1... If something is wrong in the upgrade process, all your data is lost forever. The update method that I gave you is the best method that 1) it tells you first take a manual backup and 2) the process itself will also take another backup... and both of these backup files are stored on your PC and can later serve as a source of food since they are not 1-use files.

  madhava909 wrote:
  Pls send me a link if you can, to download the latest update.

  You have already the link... it's in the instructions I have given to perform the update... This is the portal of official download for all carriers. Simply, you browse to the carrier of your choice and download their bundle of BONES for your model number.

  You can also benefit from this:

  • http://us.BlackBerry.com/support/blackberry101/#tab_tab_style

  And also the public KB that I often mention... they are fully searchable by you... you don't need do me research for you:

  • http://www.BlackBerry.com/BTSC/microsites/microsite.do

• Problems of blackBerry Smartphones

  My blackberry 9320 curve was updated yesterday, I failed to make updates and now the phone turns no-screen is black but the red light is on tried to do a system update, but nothing happens. Download expires, getting very frustrated because I have tried since 11:00

  Need the bbm as soon as possible

  • Thank you

  Hello and welcome to the community!

  First of all, it looks like your battery may be dead... Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem.

  Once your battery is fully functional, so please visit this official download portal as you go along. If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. After installing the operating system on your PC package, please remember to remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Problems of blackBerry Smartphones App world post

  If it came already sorry. Given that the location of the server is unable to connect to app world - it isn't a big deal YET. But would love some tips he gets up and running, because I already removed the battery etc and am now a bit stuck.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you need to provide more information... for instance, "cannot connect to app world" isn't really we say exactly what is happening in your situation.

  Good luck and let us know!

• BlackBerry Smartphones Messages folder displays only e-mails not SMS messages.

  Hello, I just changed a Pearl to a Curve 8900 and I'm having a bit of trouble getting the same functuionality.

  My messages folder only shows emails I sent and received and not SMS or MMS messages that I've sent and received.  This means that when I receive a TEXT Message, I have to go in the main Blackberry screen and highlight the icon 'SMS and MMS' but I think I should be able to access the SMS messages sent/received from the "Messages" icon on the home screen.  I can create the "Messages" icon SMS messages, but they do not stay there after that that they were sent.

  I could have explained this poorly, but any help would be popular.  The only thing I did to try a fix is pull on the battery, to no avail.

  Thank you

  Hi and welcome to the forums!

  On the Blackberry go to the queue main, menu, options, general, options.

  Scroll to SMS and Email in the boxes, select handset. Now SMS will appear in the main queue

  (You have described very well!)

  Thank you

  Bifocals

• Problem checking blackBerry Smartphones Whatsapp

  After you have installed whatsapp, I check my number starts with application whatsapp tried to connect inside and outside the firewall which is not allowed by your it policy.

  OK... Here are the steps that you need:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Beware of all the warnings, he said. Later, when you make your restore, don't do not restore basically this will just put it on your BB policy... rather a selective restore of only those databases that you absolutely need and especially leaving off anything to do with COMPUTING strategies:

  • KB03974 List of database for the blackBerry smartphone

  Good luck!

• Problems of blackBerry Smartphones when you type text messages

  for several months now my cursor was jumping about all over the place when I type a text message.  It also random symbols as if I was using the sym key which I was not. Cursor may jump up to a received message, to smiley or anywhere in typed message.  I adjusted the ball tracks, performed diagnostic tests and is reset by removing battery when turned on without result.  phone is clean and never got wet. At whits end? Someone else had this problem?

  Hello and welcome to the community!

  If you are certain that there is no intrusion of humidity of 100% (honestly, what you describe seems decidedly like that... but still), so I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  Good luck and let us know!

• Messages to receive blackBerry Smartphones though BBM invite fell

  Hi I am new on this being so nice!

  Have a little problem with unwanted contact on BBM. They tried to add me, I refused, but they can always send me messages in as a kind of electronic mail of passage. Anyone know how I can stop contacting me?

  I have a Blackberry Curve 9320.

  Thanks in advance.

  These messages come as PIN message (sometimes they come as red messages)?

  If so, open your security > firewall and disable the PIN of pines messages not already listed in your address book contact.

• BlackBerry smartphone Message received time?

  Hi, is it possible to know when a text message well was sent to me rather than at the time that I have received? If my phone is turned off when a message is sent to it relays only time I received when switched back on (not much use).

  There is no option to view this info in the default BlackBerry.

• Problems of blackBerry Smartphones receive emails on my blackberry

  I get e-mail every 20 minutes of [email protected] indicating

  This messisage issued to carry data between handheld blackerry and a home server.  Please do not delete, move, or reply to this message, it will be processed by the server.  How to stop these. Frustrated.  Subject RIM_bca28a80-e9cO - 11 d 1-87fe-00600811c6a2.

  Hi and welcome to the Forums!

  In general, there is (if I remember) possible two causes:

  (1) you're on BES, and something is wrong with the configuration. Resolution - request assistance from your BES admins.

  (2) you have set up the desktop redirector, but also be on BIS or BES. Resolution – choose one method of delivery E-mail OTA to your BB and delete the other.

  I hope you in the right direction Gets!

  See you soon!

• Problems of blackBerry Smartphones with error message on the Desktop Manager

  Hello

  I am having trouble with an error message that I get when I try to sync my Curve 8530 with MS Outlook 2010.  It was working fine and now I get the error message "error code-0x80043ade. See the documentation "all advice?

  Thank you!

  I had the same problem when I first tried to synchronize. The problem for me was when the BlackBerry Desktop Software has updated to Version 6, it left the old version - Version 5 - on my computer. If you go into the Control Panel on your computer and uninstall the Version 5 and try to re-synchronization, it should work!

  I hope this helps!

• BlackBerry Smartphone MESSAGING PROBLEM

  I have a BlackBerry Curve 9380 and my emails have stopped pushing for cell phone. I made a number of calls at the O2 (provider), but the Council is largely "have you tried to turn it off and turn it on again?" - very IT Crowd, but no use. Any ideas please?

  First, do a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  Don't turn it off and turn it back on. Which does nothing.

  If still having problems:

  (1) registry HRT: (OS5) home screen > Options > Advanced Options > host Routing Table > Scroll to any input line and > press the Menu key > and then click on register now. If you have a device OS 6 or 7 OS, look at options > device > advanced > Table host routing, etc.

  (2) Service reference books: Article ID: KB02830 how to send service directories to a BlackBerry Internet Service account. http://www.BlackBerry.com/BTSC/KB02830

  (3) with the BlackBerry device under voltage, remove the battery for a minute, and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.